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Hotel Banana

3.0 star property
Family-friendly hotel with a rooftop terrace and massage/treatment rooms

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Photo gallery for Hotel Banana

Indoor pool
Bar (on property)
Exterior
Lobby
Select Comfort beds, blackout drapes, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Pool
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Queen Beds

Select Comfort beds, blackout drapes, free WiFi

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Select Comfort bed
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

Select Comfort beds, blackout drapes, free WiFi

Deluxe Twin Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Ceiling fan
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Select Comfort beds, blackout drapes, free WiFi

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Ceiling fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
5a. Av. Nte. Esq. Calle 32, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Central Square - 14 min walk - 1.3 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Chez Céline - ‬1 min walk
  • ‪La Bodeguita del Medio - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Kampai - ‬1 min walk

About this property

Hotel Banana

Family-friendly hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Banana provides a rooftop terrace, a coffee shop/cafe, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and massage treatment rooms
  • Scooter rentals, a 24-hour front desk, and wedding services
Room features
All guestrooms at Hotel Banana boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Balconies, refrigerators, and premium channels

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 1 mi
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: USD 5-7 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Scooter/moped rentals

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Massage/treatment rooms

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Refrigerator

Outdoor space

  • Balcony

More

  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 5 to 7 per person
  • Airport shuttle fee: USD 35 per person (one way)
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Banana Hotel
Banana Playa del Carmen
Hotel Banana
Hotel Banana Playa del Carmen
Hotel Banana Hotel
Hotel Banana Playa del Carmen
Hotel Banana Hotel Playa del Carmen

Frequently asked questions

Does Hotel Banana have a pool?

Yes, this property has an indoor pool.

How much is parking at Hotel Banana?

There is free parking nearby.

What time is check-in at Hotel Banana?

Check-in start time: 3 PM; Check-in end time: 7 AM.

What time is check-out at Hotel Banana?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Does Hotel Banana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 35 per person applies.

Where is Hotel Banana located?

This family-friendly Playa del Carmen hotel is located in the entertainment district, within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playa del Carmen Maritime Terminal is 1 mi (1.7 km) away.

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Hotel Banana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 87 reviews
Rating 8 - Good. 34 out of 87 reviews
Rating 6 - Okay. 6 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 3 out of 87 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Terrible

ALEXANDRE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
ótima localização
Trata-se de um tipo hotel/pousada de praia. Mas pelo preço cobrado poderiam ter instalações melhores. Não há elevadores. Se for viajar com muitas malas peça para ficar nos andares mais baixos. As instalações hidráulicas do banheiro precisam de uma ampla reforma. Vaza água pela torneira da pia e o chuveiro está bem envelhecido. Os funcionários do hotel são bem prestativos e me ajudaram sempre que necessitei. O sinal da internet no quarto é bem fraco. Muitas vezes fiquei sem wifi. A localização é ótima. Por perto há muitos bons restaurantes e lugares para se tomar um bom café da manhã. A noite o barulho vindo dos bares pode incomodar àqueles com sono mais leve.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Greg

Disliked: Room comfort
3 nights in Playa
Super location right on 5th The hardest beds I've ever slept on and the room was tiny Nice balcony however
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Lulu, Mexicali, Baja California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar a un precio muy accesible.
Excelente atención y servicio, todos fueron muy amables. La limpieza es impresionante, la habitación huele muy bien, La ubicación es muy buena, puedes salir a relajarte y disfrutar de buena comida y bebida sin necesidad de un coche ya que la quinta avenida esta llena de bares, pubs, restaurantes, cafés, tiendas..etc. Tienen un servicio de renta de bicicletas lo cual llega a ser muy divertido el precio es accesible ya que puedes rentar por un par de horas hasta por día. En general muy agradable la estancia en este hotel.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

JT, NZ

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and people. Air con and fan were a little loud and bed was not too soft but good for the price you pay!!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Baruch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel (regresaremos)
Excelente estancia, excelente ubicación, precio y trato, nos la pasamos increíble, sobre todo porque esta en la 5a avenida.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Esmeralda, Mcallen Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy customer
Not happy at all
This review was submitted before 2018 and has not been verified.

8/10 Good

Jennifer, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a good value for the location, you're right on 5th. We were in two different rooms for the two separate nights we stayed and neither room was too loud considering the location. Check in is easy and the staff is helpful. The beds are hard, but as we've found in Mexico most are. They don't have parking, but we had no issues finding street spots that were very close.
This review was submitted before 2018 and has not been verified.

8/10 Good

Mauricio, veracruz

Liked: Cleanliness, staff & service
Hotel bien ubicado
Fue una estancia corta,el personal es atento, aunque no tiene estacionamiento, en los alrededores es fácil estacionarse
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Raquel, Queretaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raquel
Excelente
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Frank and Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel in perfect location.
Great staff and location.The staff was very helpful and payed attention to every detail.My room faced 5th ave and I didn't have any noise issues.The room was in imaculate condition every day we returned from our activities.Great place for the money.I will go back anytime.Thank you for your hospitality.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Raquel, Queretaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raquel
Una excelente atención y ubicación nos recomendaron comer en La Perla tienes q probar sus platillos prehispánicos Gourmet !!!!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This hotel was recommended by a friend, and I recommend it too. It is on the main tourist zone from Playa del Carmen, quinta avenida. On a affordable price, excellent staff whom recommended us several nice cenotes to swim, places to eat, etc. On this Hotel you are in the middle of the riviera maya, minutes away from Xcaret, and on a good distance to Cancun and Tulum for every activity you wan to enjoy. I recommend to rent a car, but there is plenty of options for public transportation.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ariel, merida

Liked: Cleanliness, property conditions & facilities, room comfort
Todo excelente.. lo unico medio malo las camas .. muy duras y un poco pequeñas
This review was submitted before 2018 and has not been verified.

10/10 Excellent

jette, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et hotel vi vender tilbage til.
Dette er mit favorit hotel i Playa del Carmen, har boet her flere gange de sidste år. Hotellet ligger på 5 Avenue og tæt på Mamitas strandclub, hvor man får 50% på strandsole og parasoller. Ligeledes er der mange restuaranter i området. Sengetøjet bliver skiftet dagligt, og personalet er fantastiske og meget hjælpsomme.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación del hotel es perfecta
La ubicación es buena para todos aquellos viajeros que buscan de la comodidad y tener todo a la mano
This review was submitted before 2018 and has not been verified.

10/10 Excellent

EUGENIA, Richmond VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and comfortable
Rooms were even nicer than the pictures Everything was very comfortable and very quaint. The gentleman at the front desk was really slow and check in took forever even though we were the only ones there but everything else was great
This review was submitted before 2018 and has not been verified.

8/10 Good

michelle , milton vermont usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location great staff authentic Mexico
We've been traveling to Mexico since 1995 and we love the food, culture, people, history - everything. We've stayed at many all inclusives but we found ourselves over and over again venturing to local restaurants and such so this time we stayed at Hotel Banana. We noticed the place on our many walks down 5th avenue. We're so glad we did! Location is quiet enough to sleep but right near everything. Town is safe-fun. Food is great and super cheap as are the margaritas - we suggest staying her or another small boutique hotel if you want some real flavor. Staffs great - recommend here highly and you can't best the price.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Banana was clean, charming and convenient. Hotel staff was extremely helpful and considerate. I would definitely choose Hotel Banana again!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The Hotel Banana met my expectations. The room was clean and comfortable. The staff was friendly and helpful. There was some noise from 5th Avenue but that was to be expected. I would definitely stay here again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Gustavo, Maringá Brasil

Liked: Staff & service, property conditions & facilities
otimo custo beneficio
Bom custo benefício. Se não tiver problema de acordar cedo, pois não tem balckout bom no quarto e os quartos da frente tem barulho da rua. e nao tem elevador. mas isso já sabiamos. lozalizacao excelente e preco bom.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Gustavo, Maringa brasil

Custo benefício bom
Bom custo benefício. Se não tiver problema de acordar cedo, pois não tem balckout bom no quarto e os quartos da frente tem barulho da rua . Mto bom hotel
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estancia en el hotel. La cercanía de mamitas es excelente
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Guilherme, Brasília

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo e benefício...
Quarto ótimo, apesar de virado para 5ª avenida era bastante silencioso. O funcionários do hotel foram bastantes prestativos e solícitos. Só o café continental que é bem fraquinho (café com leite, yogurt, suco e duas torradas), acho que podia ter uma opção de frutas. A localização é ótima, perto da praia Mamitas e no fim da 5ª avenida (tudo pertinho). Inclusive, o hotel tem descontos para clube de praia Mamitas e aluga bicicletas...
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Everyone was very friendly and helpful! The room was small but comfortable. Right on the Main Street so you can walk everywhere
This review was submitted before 2018 and has not been verified.

6/10 Okay

meb , new york

Disliked: Staff & service, property conditions & facilities, room comfort
Good location,noisy area to sleep
Wifi is terrible in the rooms, area is very noisy with Brazilian night club playing music upto 1am on a weekday.consider a different location for a good nights sleep