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Hotel Alux Playa del Carmen

2.5 star property
Colonial Playa del Carmen hotel in Downtown Playa del Carmen with a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Alux Playa del Carmen

Pool
Property entrance
Standard Room | In-room safe, desk, free WiFi
Private kitchen
Interior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Private bathroom
Cable channels
Desk
In-room safe
Daily housekeeping
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Vista Caribe
Pool
Kids pool
Free WiFi
Restaurant
6.8 out of 10, (90)
The price is SAR 84
SAR 145 total
includes taxes & fees
18 Nov - 19 Nov
Vista Caribe

About the neighborhood

Map
CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15, LOTE 11, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk
  • Central Square - 5 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Ilios restaurant - ‬2 min walk
  • ‪Sushi Ken - ‬2 min walk
  • ‪Antoinette - ‬1 min walk
  • ‪Nicoletta - ‬1 min walk

About this property

Hotel Alux Playa del Carmen

Hotel near Quinta Avenida
Located close to Nuestra Senora del Carmen Catholic Church and Central Square, Hotel Alux Playa del Carmen has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, a 24-hour front desk, and a front-desk safe
Room features
All guestrooms at Hotel Alux Playa del Carmen have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Hotel Alux Playa Carmen
Hotel Alux
Alux Playa Carmen
Hotel Alux Riviera Maya/Playa Del Carmen, Mexico
Alux Del Carmen Del Carmen
Hotel Alux Playa del Carmen Hotel
Hotel Alux Playa del Carmen Playa del Carmen
Hotel Alux Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Is Hotel Alux Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alux Playa del Carmen?

This hotel doesn't offer parking.

What time is check-in at Hotel Alux Playa del Carmen?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel Alux Playa del Carmen?

Check-out is at 11 AM.

Where is Hotel Alux Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is steps from Nuestra Senora del Carmen Catholic Church and Quinta Avenida. Central Square and Playa del Carmen Main Beach are also within 10 minutes.

Hotel Alux Playa del Carmen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old quaint hotel perfect for the one night we needed !
Stayed 1 night in Dec 2019

2/10 Terrible

Brent, Atlanta, GA

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Mexican traditional. Plain and quaint, but adequate. A little Spanish is necessary, as staff struggle with English much like I struggle with their language. Spanish immersion. Close to downtown, Walmart, and the beach. Good value for the budget traveller.
Stayed 1 night in Mar 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in playa
Good hotel. Clean and good location.
Stayed 2 nights in Feb 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option
Excellent location, in the middle of everything, yet not in a noosy area, family owned hotel, nice people, spanish style... (no refrigerator in the room)
Stayed 5 nights in Feb 2019

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal in fantastic area
Great value with large room and helpful staff.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Oct 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Great location close to the beach and in a calm area. Staff is very friendly, always smiling and helpful. Nice building, Spanish style decor, not fancy though...great deal for the price. Strongly recommend.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good comfortable room. My only issue is that they don´t accept credit cards.
Stayed 1 night in Mar 2018

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to charge your batteries
I enjoyed my stay here. The room was bigger then I thought it would be and so it was cozy. The staff were friendly and nice and honest with me. Very close to cocobongo but still quiet. Good location. No complaints.

6/10 Okay

kontje

Liked: Cleanliness, staff & service, room comfort
Good budget hotel near La Quinta
I've been to Playa several times and it's such a great town, though getting more and more gentrified and expensive... This simple, cute hotel is in a great location, 3 blocks from the beach, one block to 5th Ave. Playa beaches aren't quite what they used to be. A Tulum-Playa mixed vacation would be A#1.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien el hotel, precio barato, el lugar acogedor, limpio, agua caliente, fria, tv, cama comoda, las almohadas estaban bien suavecitas, tiene clima y todo bien, esta a 2 cuadras de la 5ta avenida y aunque hay un Cerveceria Chapultepec en la esquina, se duerme muy bien, el ruido no llega, todo muy bien, bueno, bonito, barato
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo-benefício
Hotel com excelente localização, quarto limpo e fomos bem atendidos. Muito bom custo-benefício. Hotel é simples, e por isso as vezes tinha barulho de outros hóspedes. Mas recomendo muito o hotel.
Stayed 5 nights in Dec 2018

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SOLO UN COMENTARIO EL AIRE ACONDICIONADO PODRÍA TENER UNA MEJOR UBICACIÓN DA DIRECTO A LA ALTURA DE LA CAMA HACIA UNO, PERO DE AHI HERMOSO LUGAR ME ENCANTO, TODO LO QUE LE ADICIONEN SOLO LO HARÍA UN LUGAR MAS EXCELENTE REALMENTE. HA PERDÓN Y EL PRECIO DE LA PROMOCIÓN ME ENCANTO MUY PADRE PARA MI QUE POR TRABAJO SOLO ME HOSPEDO UNA NOCHE AL SIGUIENTE VIAJO DE NUEVO.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
The hotel is
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable, cómodo y muy buen ubicado
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Bien ubicado
El hotel no tiene letrero que lo identique

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Recepción improvisada, poca gentileza del personal en recepción en cualquier momento del día, no cuentan con terminal para tarjeta de crédito lo cual fue un inconveniente, la habitación olía a humedad.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente ubicación
El hotel está muy bien. Es tranquilo. Buenas instalación, atención muy amable. Sólo las camas son algo pequeñas pero en general muy bien

10/10 Excellent

LUIS FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HUGO ENRIQUE, CIUDAD DE MEXICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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