El Punto Hotel Boutique

2.5 star property
Hotel with a rooftop terrace, a quick walk to Central Square

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for El Punto Hotel Boutique

View from property
Exterior
Exterior
Reception
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

Family Master Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Junior Suite -King side bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Playa del Carmen

What's nearby

  • Quinta Avenida - 1 min walk
  • Central Square - 4 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Mamitas Beach - 10 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Tropical Playa del Carmen - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Thompson Beach House - ‬1 min walk

About this property

El Punto Hotel Boutique

Hotel near Central Square
Located close to Xcaret Eco Theme Park, El Punto Hotel Boutique provides a rooftop terrace, dry cleaning/laundry services, and car rentals on site. Stay connected with in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), express check-in, and multilingual staff
  • Smoke-free premises, beach towels, and free newspapers
  • A 24-hour front desk, ATM/banking services, and concierge services
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and minibars.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 30-inch HDTVs with Netflix, streaming services, and digital channels
  • Daily housekeeping and phones

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 30-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

el Punto
el Punto Hotel
Hotel el Punto
Hotel Punto
Punto Hotel
Hotel El Punto Riviera Maya/Playa Del Carmen, Mexico
Hotel El Punto Adults Playa del Carmen
Hotel El Punto Adults
El Punto Adults Playa del Carmen
El Punto Adults
Hotel El Punto Boutique Beach Club Playa del Carmen
Hotel El Punto Boutique Beach Club
El Punto Boutique Beach Club Playa del Carmen
El Punto Boutique Beach Club
Hotel El Punto Riviera Maya/Playa Del Carmen Mexico
Hotel El Punto Adults only

Frequently asked questions

Is El Punto Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Punto Hotel Boutique?

Check-in begins at 3 PM.

What time is check-out at El Punto Hotel Boutique?

Check-out is at noon.

Does El Punto Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, roundtrip fee applies.

Where is El Punto Hotel Boutique located?

Located in Downtown Playa del Carmen, this hotel is 0.2 mi (0.3 km) from Central Square and 6.2 mi (10 km) from Xcaret Eco Theme Park. Xel-Há Park is 29.8 mi (47.9 km) away.

El Punto Hotel Boutique Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 129 out of 451 reviews" "
Rating 8 - Good. 176 out of 451 reviews" "
Rating 6 - Okay. 71 out of 451 reviews" "
Rating 4 - Poor. 45 out of 451 reviews" "
Rating 2 - Terrible. 30 out of 451 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lacks basic safety and essential functions.
I booked this room last minute, and wasn’t expecting much for the price; however, safety and location were key for me. The man at front desk who checked me in was extremely kind and helpful. He even offered me a choice of rooms, and I was beyond pleased with the condition upon arrival. I chose the room with balcony as I didn’t mind the “noise” from the street, as considered it part of the experience and can easily sleep through anything. What I can’t sleep through is my door being opened TWICE in the evening (once around 8pm - I didn’t have top latch on and assumed this to be an honest mistake - I screamed and a man who I couldn’t see said “I’m so sorry”, and shut the door. I immediately approached the door and double checked I locked it properly including the top latch. Around 2am, someone tried opening my door again, and managed to unlock the bottom lock, but luckily the top latch kept them from entering. As a young American woman traveling solo that evening due to friends with different flights, I was terrified - and I consider myself to be quite Street smart. I had no idea what to do at this point as someone had a key that was able to unlock the door to my room whether that be the hotel staff, faulty lock system, or another guest (Or trespasser). I literally thought to myself, I may have to escape via my 2nd floor balcony if need be. Also the toilet didn’t work - AT ALL. Neither did the tv but I was informed of that. Staff said they are checking into the lock situation.
Stayed 1 night in Sep 2020

4/10 Poor

Jose, Texas

Traveled with partner
Liked: Staff & service
It was ok but no for me to stay again the smell was the worst
Stayed 5 nights in Mar 2020

10/10 Excellent

Ben, Mishawaka, indiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice location. Very clean. I only wish I had a balcony for my room. Only one small window opened.
Stayed 4 nights in Mar 2020

6/10 Okay

Hernandez, Las Vegas, NV

Traveled with family
Liked: Cleanliness, staff & service
The location was convenient to the tourist attraction and beach.
Stayed 5 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very noisy. Lou bands all night. Had to buy earplugs.
Stayed 8 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2020

2/10 Terrible

Michelle, California

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Do NOT stay here this facility is not what it promotes !
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the cleanliness! Everything was perfect!
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Amenities
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt even stay. Place smelled like ammonia. Shower didnt work. Lights were horrible. We didnt even unpack... just took our stuff and walked to a different hotel. No one spoke english. Staff didnt address concerns. Management never got back to is
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was the internet other than that everything was ok for a week end vacations.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are helpful and friendly. Rooms are big and clean. But the shower water is almost nothing, really really little water, no pressure at all. Also we had a leaking right on top of the bed, the entire night with the noise!
Stayed 3 nights in Nov 2019

2/10 Terrible

Lidia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El checking fue rápido. Pero la habitación no estaba limpia. No hubo agua caliente ningún día. No limpiaron el cuarto. Y una noche trataron de abrir la puerta de mi cuarto, la chapa no servía y solo porque tenía el pasador de arriba no pudieron entrar. Y después me acusaron que yo metí una persona a mi habitación
Stayed 3 nights in Nov 2019

2/10 Terrible

JOSE

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Jgar, Las Vegas, Nevada

Disliked: Cleanliness, staff & service, amenities
I have started here before and after this time, I would never. AC didn’t work. No blankets. No shampoo or amenities for shower.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I'm not sure where they got the photos, or what their definition of, "Boutique & Beach Club," is, but I dare say it differs from mine. It's a room on fifth avenue. The bed is made of eighteen slats of plywood with a foam topper. (Yes, that's an exaggeration but just barely.) Also, I'm not sure what beach club they're talking about as we weren't advised of anything like that upon checking in. I prepaid for the room through Expedia and when I checked in wasn't even required to show identification or present a credit card for incidental expenses which meant anyone who knew that I had a reservation could have just shown up and claimed my prepaid lodging. The pluses? It's cheap.
Stayed 1 night in Oct 2019

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & Great friendly staff
Great location & Great friendly staff! It's a little loud at night but that was not an issue for us. If you want to be in the heart of everything expect noise.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
It was hot the air conditioner didn’t work well. the Tv had no channels the floor was broken I tripped several times on it. The bed was very hard to sleep in no soap to shower
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff at reception was friendly and helpful. Bedding quality could be better. Couldnt make TV work and only had 2 channels- lost signal after 1 hr. Location is great - right in middle of everything and not too far from beach. Disliked that you had to find your own parking . only stairs no elevator so pack light.
Stayed 1 night in Aug 2019