Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Coco de Mar Hotel
Coco de Mar Playa del Carmen
Coco de Mar Hotel Playa del Carmen
Frequently asked questions
Is Coco de Mar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Coco de Mar?
This hotel doesn't offer parking.
What time is check-in at Coco de Mar?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at Coco de Mar?
Check-out is at 11:00 AM.
Where is Coco de Mar located?
Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).
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Coco de Mar Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The rooms were very basic, could've used more shelving/dresser for clothes and proper means to use the closet for clothes as well, the staff was very helpful, bought some hangers for us to use when i asked for them, they always completed a request in a reasonable timeframe and was very courteous.
Cute boutique hotel, only complain would be that bed its too hard. Other than that, nice convenient hotel very close to fifth avenue and great staff! everyone was great!
I read the reviews from others before I booked. Were they talking about the same place I stayed? I'm not going to talk bad about this place, but I would never stay here again. If you want rest at night without loud music until 2am. Pick another place. I'm sure this was a nice place 40 or 50 years ago. But not anywhere I would ever stay again
Steven
Stayed 17 nights in Feb 2025
8/10 Good
Gus
6 March 2025
Liked: Cleanliness, staff & service
Front desk was pretty good. Didn't make me wait. Got to use some español. The Hotel was right on the corner of Quinta ave. with a little balcony overlooking. No fridge, hot plate and dishes. For the price it was good. Moved to next hotel as they were booked. Some older cabinets cracked tiles, cold shower, but other than that was clean and comfortable. Great location. A)C worked well for sun burn.
I really wanted to give a 5 star due to location and price and staff was very very friendly.
But, water went out often. 4 of the 5days I was there. Water pressure was light. But there was always hot water. On top of a restaurant so there is music at night but ends around 11ish. It did not bother me. Tv is Spanish so bring your own device. No natural light (no windows).
Again, for the price and location this is a gem. It's an old building but they kept it clean.
Not sure if I will return. But possible.
I had to leave after 3 nights and find better accommodations. Shower only dribbled water out, toilet wouldn’t flush properly, no room service for the three days I was there, got put on the 4th floor with only dangerous stairs to navigate. I am 80 years old and cannot climb that amount of stairs. The noise was unbearable till 2:30 in the morning. I saw bug crawling around at night. There could well have been bed bugs. Completely unsatisfactory.
Lloyd
Stayed 13 nights in Feb 2025
8/10 Good
Crystal
17 February 2025
Liked: Cleanliness, staff & service
The place is very cute and unassuming, a little hard to find at first but it’s there. Checking in was a breeze very quick friendly and efficient. Thank you Jesus. The area is great just off 5th and close to everything you need. That being said if you are a light sleeper don’t get a room with a balcony as it is rather noisy late into the evening. Wifi is spotty in my room as was the tv. Suggest getting a SIM card from OXXO for $100 pesos for 7 or 15 days and not have to worry about it wifi. Tv well I used you tube on my phone. The place is clean but would suggest a coat of paint on the table doors and kitchen cupboards as they have seen better days. Beds were comfy as were the linens blankets and towels. Lots of hot water and decent pressure. Only thing I would have liked was a fridge. Mini or full would be great. I brought a small collapsible cooler and bought ice from downstairs Oxxo daily to keep water n drinks cold.
Suggest going left on 5th to 38th street then head towards the jungly area - lots of great places down here and a small beach area at the end of you keep going. Also a local art gallery worth checking out. Lots of restaurants much more worthy than a lot of those on the strip. Amates was a favourite of mine. Also another restaurant I think closer the 40-42and 5th was muy salsa best shrimp ceviche I have had in years and reasonably priced. Overall I liked the place but I also don’t do all inclusive as I like meeting the locals and eating different food
Crystal
Stayed 7 nights in Feb 2025
10/10 Excellent
Andres
25 April 2025
Liked: Cleanliness, staff & service, amenities
Tuve problemas con el agua en ducha y lavamanos; si embargo el hitel esta bien mantenido
El aire acondicionado nunca enfrio, mucho ruido, la regadera salia poca agua,, muchas escaleras, habitaciones apartir de la segunda planta, muebles viejos, si quieres descansar bien este hotel no es una buena opcion
Ismael
Stayed 1 night in Mar 2025
4/10 Poor
Ismael
6 April 2025
Disliked: Amenities
No hay opcion para estacionarse, el aire acondicionado no enfrio nunca, mucho ruido y no era fin de semana, las instalaciones en mal estado, las habitaciones estan apartir de la segunda planta, muchas escaleras, en general no lo recomiendo..