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Capital O Hotel Yukon

3.0 star property
Hotel with free parking, near Playa del Carmen Main Beach

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Photo gallery for Capital O Hotel Yukon

Outdoor pool
Lobby sitting area
Terrace/patio
Reception
Standard Twin Room | Desk, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Parking included
  • Air conditioning
The current price is SAR 141
SAR 197 total
includes taxes & fees
24 Apr - 25 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Desk, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Plasma TV
Ceiling fan
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Capital O Hotel Yukon

Hotel near Playa del Carmen Main Beach
Close to Playa del Carmen Maritime Terminal and Quinta Avenida, Capital O Hotel Yukon provides amenities like a terrace. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and a 24-hour front desk
  • Tour/ticket assistance and multilingual staff
Room features
All guestrooms at Capital O Hotel Yukon feature comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 30-inch plasma TVs with digital channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

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  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
7.6 out of 10, Good, 305 reviews
The price is SAR 85
SAR 113 total
includes taxes & fees
25 Apr - 26 Apr
Hotel Bosque Caribe , 5th Av Zone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1800 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Yukon
Capital O Hotel Yukon Hotel
Capital O Hotel Yukon Playa del Carmen
Capital O Hotel Yukon Hotel Playa del Carmen

Frequently asked questions

Does Capital O Hotel Yukon have a pool?

Yes, this property has an outdoor pool.

Is Capital O Hotel Yukon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capital O Hotel Yukon?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Capital O Hotel Yukon?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Capital O Hotel Yukon?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Capital O Hotel Yukon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1800 per person applies.

Where is Capital O Hotel Yukon located?

Located in Ejidal, this hotel is within a 15-minute walk of Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

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Capital O Hotel Yukon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 121 reviews
Rating 8 - Good. 36 out of 121 reviews
Rating 6 - Okay. 15 out of 121 reviews
Rating 4 - Poor. 10 out of 121 reviews
Rating 2 - Terrible. 18 out of 121 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

gray

Liked: Staff & service, amenities, property conditions & facilities
Owners/managers were very very friendly. Very pleasant stay

2/10 Terrible

Llerome

Terrible Employee was friendly Property was not good.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron Sandy Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an easy and fast way to move around
Stayed 1 night in Aug 2022

6/10 Okay

Eugene

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel is in a sketchy area. Nothing really around. I don't fear for my personal safety. If you do I would consider if this area is right for you
Stayed 1 night in Jan 2024

4/10 Poor

Chuck

Disliked: Cleanliness, property conditions & facilities, room comfort

Yuch

Dirty, pool freezing, not a gtreat place.
Stayed 1 night in Feb 2023

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There's no one for check in after 23:30 and they only let you know after you book the room. The property is wide open in an ugly neighborhood all the way to the front desk and there's nobody checking who comes in and out. It is a tragedy in the making.
Stayed 1 night in Sep 2023

4/10 Poor

Roy A

Disliked: Cleanliness, property conditions & facilities
The property had roaches and no bed spread. The walls were dirty. Not a good experience.
Stayed 1 night in Aug 2022

2/10 Terrible

Paúl Matus

Disliked: Cleanliness, staff & service, property conditions & facilities
There’s nobody at the front desk after 9 pm… so easily everyone can come and out. This is the worst experience ever in a hotel from Expedia. I feel insecure, I don’t know who’s in charge!! And worst there’s no any security personnel at the property. How that possible?
Stayed 1 night in Aug 2023

2/10 Terrible

Andres

Stayed 6 nights in Mar 2025

6/10 Okay

Vianey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
HACER EL PAGO HASTA LLEGAR AL HOTEL Ya que cambio de administración y las plataformas no lo han indacado, pero los nuevos dueños no tienen las plataformas de Booking ni Expedia, ni niguna otra así que no se hacen responsables del pago que se haga en linea.
Stayed 1 night in Feb 2025

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Hagan algo con este tipo de hoteles. Es lo peor. No respetan la reservación y tampoco avisan. Dicen que Uds los de la App tienen la culpa que porque no actualizan las reservas. Deberían multarnos por eso o quitarlos de sus páginas. Asco de lugar
Stayed 1 night in Feb 2025

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De lo peor que he visto en Playa del Carmen. Nunca lo usen. Es lo peor de lo peor
Stayed 1 night in Jan 2025

2/10 Terrible

Sara

Stayed 5 nights in Jan 2025

8/10 Good

Luis Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fue súper bien
Stayed 1 night in Jan 2025

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor experiencia.

La peor que he pasado Comienza desde mi llegada para hacer check in, llego y no contaban con mi nombre registrado ya que el dueño o persona encargada comentó que la app le debe más de $100,000 y los tiene bloqueados, por esa razón es por eso que no aparecía en su sistema demoraron más de 2 horas y media en tratar de solucionar Adicional no me dieron la habitación que había reservado ya que me dieron la más vieja y hasta arriba; Iliana humedad, estaba sucia, en pésimas condiciones, no servía el aire acondicionado ya que se encendía solo por un switch (ya que no contaban con el control del mismo), el baño estaba sucio, chorreaba agua del lavamanos y del aire acondicionado, solo tenía dos canales porque no habían pagado la tv por cable, no llegaba el internet hasta la habitación, la alberca estaba sucia, no tenía toalla, y el personal era déspota (solo el recepcionista fue amable). La peor experiencia y por esa razón no concluí con los 3 días que había reservado.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos Abraham

Stayed 1 night in Dec 2024

6/10 Okay

Angel Ismael

Stayed 1 night in Jan 2025

8/10 Good

Maria Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Esta bien el hotel solo el no tener ropa de cama es lo unico lo demas exelnte
Stayed 1 night in Oct 2024

2/10 Terrible

Sonia Lourdes

Disliked: Cleanliness, staff & service, property conditions & facilities
No me abrieron nunca por más que toque estuve 1 hora esperando
Stayed 1 night in Apr 2024

6/10 Okay

Argelia

Liked: Cleanliness, staff & service
Excelente atención por parte del personal, todos los días limpian la habitación
Stayed 3 nights in Feb 2024

4/10 Poor

Enrik

Stayed 7 nights in Jan 2024

2/10 Terrible

Juan Martín

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar de acuerdo el precio, ubicada en una buena ubicación
Stayed 1 night in Jan 2024

10/10 Excellent

Jose Luis

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024