Avenida 10 entre Calle 60 y 62, Playa del Carmen, QROO, 77728
What's nearby
Mamitas Beach - 12 min walk
Quinta Avenida - 14 min walk
Playa del Carmen Main Beach - 15 min walk
Gran Coyote Golf - 4 min drive
Playa del Carmen Maritime Terminal - 5 min drive
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Restaurants
Crisol - 2 min walk
Quadra Café - 8 min walk
Tropical Tacos - 5 min walk
Que Huevos - 6 min walk
El Arabe - 6 min walk
About this property
Balkón Boutique Hotel
Hotel rejuvenated in 2021 and located near Mamitas Beach
Located close to Playa del Carmen Main Beach and Quinta Avenida, Balkón Boutique Hotel provides a rooftop terrace and an outdoor entertainment area. Stay connected with free in-room WiFi.
Other perks at this hotel include:
An outdoor pool with free cabanas and sun loungers
Bike rentals, beach towels, and luggage storage
Coffee/tea in the lobby, outdoor furniture, and tour/ticket assistance
Beach umbrellas, a water dispenser, and a 24-hour front desk
Room features
All guestrooms at Balkón Boutique Hotel offer comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
Bathrooms with rainfall showers and hair dryers
42-inch flat-screen TVs with Netflix, streaming services, and digital channels
Wardrobes/closets, daily housekeeping, and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Coffee/tea in common area(s)
Things to do
Bicycle rentals
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Elevator
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Business services
Coworking space
Outdoors
Beach loungers
Beach umbrellas
Free pool cabanas
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair-accessible path to elevator
More
Beach towels
Communal living room
Designated smoking areas
Renovated entire property - November 2021
Romance packages available
Shared microwave
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down comforter
Premium bedding
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
42-inch flat-screen TV
Digital channels
Netflix
Streaming services
Food and drink
Minibar
More
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Balkón Boutique Hotel Hotel
Balkón Boutique Hotel Playa del Carmen
Balkón Boutique Hotel Hotel Playa del Carmen
Frequently asked questions
Does Balkón Boutique Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.
Is Balkón Boutique Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Balkón Boutique Hotel?
Balkón Boutique Hotel doesn't offer parking.
What time is check-in at Balkón Boutique Hotel?
Check-in begins at 3:00 PM.
What time is check-out at Balkón Boutique Hotel?
Check-out is at noon.
Where is Balkón Boutique Hotel located?
Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Mamitas Beach, Quinta Avenida, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 3 mi (5 km).
Balkón Boutique Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Beautiful rooftop terrace and pool really made the stay amazing. The rooms were very clean and the showers were great. Free pastries and coffee for breakfast was good and the staff were helpful and friendly. Location wasn’t great as was a good 15 minute walk into town. Local beach also not the best. Overall I would recommend staying here as for the price it was very good.
Awesome service, very clean and neat overall. The rooms were spacious and had nice, modern decorations. My favorite part was the rooftop pool which despite not being ocean front had a very nice view. Fairly close walking distance to main attractions ( 5th avenue ) staff was nice and respectful. The little restaurant at the corner has pozole Thursdays and let me just say best pozole I've ever had!! Had an awesome stay at Balkon Boutique Hotel! Thanks!!
The only thing this hotel has going for them is that it is new and modern. It is far from practically everything, it is adjacent to homes so you hear dogs barking and kids crying at all times of the night. The lobby remains with its sliding glass doors open all night so you have some sketchy people hanging in the lobby. We didn’t sleep for two nights due to the noise and decided to cut out loses and check out early and pay for another hotel. When we approached the lady at check out about our issues she just gave us a blank stare and said nothing she could do and then charged us $2 for a bottle of water we consumed considering we were leaving early and loosing our money. This was our 12th trip to Playa del Carmen and we have never felt so uncomfortable before at a hotel. Stay elsewhere. There are many great options in Playa.
Hotel was fantastic and the pool was great. The area is under development so there's some construction and its a little ways from the more bustling areas or the more picturesque parts of Playa. But the hotel itself is very nice.
Such a cute and very clean hotel! Newly renovated and wonderful service! Is adora was so kind, helpful and accommodating. She made sure we knew where to go, arrange Covid tests for them to come to our room and day beds at Martina beach club! On the downside the neighborhood is noisy at night but overall nice place for the rate.
I loved staying here! The hotel is small but very tasteful and impeccably clean! The staff is super nice, the area is convenient and safe and the rooftop is amazing!
Las habitaciones son muy confortables y las camas muy cómodas, definitivamente se volvió uno de mis lugares de primera elección para hospedaje en esta zona
Oswaldo
Stayed 4 nights in Apr 2024
10/10 Excellent
Javier
6 April 2024
Javier
Stayed 1 night in Apr 2024
10/10 Excellent
César
4 March 2024
César
Stayed 1 night in Mar 2024
8/10 Good
ana carolina
25 January 2024
ana carolina
Stayed 1 night in Jan 2024
6/10 Okay
Yeeke
Traveled with partner
16 December 2023
Liked: Cleanliness, amenities
The room was clean and had all the facilities needed. Staff was friendly.
The rooms are so noisy, you hear noise the entire night, I think there is no isolation at all. They provide earplugs in the room, but even they don’t help a lot, you can still hear the noise from outside through them.
El hotel está excelente al igual que sus servicios, los acabados en las habitaciones y atención del personal muy buenos puntos y no tienen ningún pero... sin embargo, la suciedad y condiciones de la propiedad de enseguida (casa vecina) dan mala imagen al hotel