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ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

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Photo gallery for ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

Exterior
Studio, Ocean View | Premium bedding, free minibar items, in-room safe, iron/ironing board
Premium bedding, free minibar items, in-room safe, iron/ironing board
View from property
Studio, Beachfront | Premium bedding, free minibar items, in-room safe, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Pet friendly
The current price is SAR 852
SAR 1,322 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Beach Area)

Suite (Beach Area) | Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - single
Premium bedding
  • 120 sq m
  • Lagoon view
  • Sleeps 4

View all photos for Room, 2 Double Beds (Beach Area)

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds (Beach Area)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Lagoon View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lagoon View

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Lagoon View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - single
Premium bedding
  • 50 sq m
  • Lagoon view
  • Sleeps 4

View all photos for Room, 2 Double Beds

Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible (Andaz)

Suite, Accessible (Andaz) | Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Accessible (Andaz)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - single
Premium bedding
  • 120 sq m
  • Lagoon view
  • Sleeps 4

View all photos for Studio, Ocean View

Studio, Ocean View | Premium bedding, free minibar items, in-room safe, iron/ironing board

Studio, Ocean View

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Shower/tub combination
Hair dryer
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed, Beachfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Beachfront

Room, 2 Double Beds, Beachfront | Premium bedding, free minibar items, in-room safe, iron/ironing board

Room, 2 Double Beds, Beachfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, Beachfront

Studio, Beachfront | Premium bedding, free minibar items, in-room safe, iron/ironing board

Studio, Beachfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 3

Similar properties

Front of property

Fairmont Mayakoba

  • Pool
  • All inclusive
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, (1001)
The price is SAR 1,620
SAR 2,233 total
includes taxes & fees
6 Mar - 7 Mar
Fairmont Mayakoba

About the neighborhood

Map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 8 min walk
  • Tres Rios Ecopark - 6 min drive
  • Quinta Avenida - 9 min drive
  • Maroma Beach - 11 min drive
  • Mamitas Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Black & White - ‬4 min drive
  • ‪Cafe Antoinette - ‬13 min walk
  • ‪La Copa - ‬7 min drive
  • ‪Coco Café - ‬4 min drive
  • ‪Bluemoon - ‬5 min drive

About this property

ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

Luxury eco-certified resort near El Camaleón Mayakoba Golf Course
Located close to Mamitas Beach and Maroma Beach, ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT provides an adjacent golf course, 2 beach bars, and a terrace. With a private beach, sun loungers, and a free beach shuttle, this resort is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a facial, and a massage at Naum, the onsite spa. The on-site local and international cuisine restaurant, Cocina Milagro, offers breakfast, lunch, and dinner. The health club offers fitness classes and yoga classes; other things to do include snorkeling, kayaking, and ecotours. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • Swimming pool with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Full breakfast (surcharge), free bicycle rentals, and 2 outdoor pools
  • Express check-out, supervised childcare (surcharge), and 5 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 214 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: MXN 650 per person
  • 1 restaurant
  • 2 beach bars and 1 bar
  • 24-hour room service

Restaurants on site

  • Cocina Milagro
  • Casa Amate
  • Tinta del Pulpo
  • Vegan Bar
  • Sotavento

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Fitness classes
  • Beach yoga
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Golfing
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkeling
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (66736 square feet)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Magnifying mirror
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

This property is closed from March 2 2025 to December 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1538 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 650 per person
  • Pet fee: MXN 1538 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Frequently asked questions

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT have a pool?

Yes, this property has 2 outdoor pools.

Is ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1538 per pet, per night. Service animals are exempt from fees.

How much is parking at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Self parking and valet parking are free at this property.

What time is check-in at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Some rate plans available at this property are all-inclusive.

Where is ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT located?

Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.4 mi (0.7 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Maroma Beach and Mamitas Beach. Quinta Avenida and Xcaret Eco Theme Park are also within 12 mi (20 km).

ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 408 out of 529 reviews
Rating 8 - Good. 79 out of 529 reviews
Rating 6 - Okay. 26 out of 529 reviews
Rating 4 - Poor. 7 out of 529 reviews
Rating 2 - Terrible. 9 out of 529 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stefan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this place, and are looking forward to coming back. Great rooms. Quiet and private. Amazing food. Super friendly and helpful personnel. Stunning beach. Wonderful pools. Just amazing.
Stayed 6 nights in Jan 2025

8/10 Good

marcella sousa

Liked: Cleanliness, staff & service, amenities
It was a good not great experience
Stayed 4 nights in Jan 2025

6/10 Okay

Francoise Marie-Jose

Liked: Cleanliness, staff & service, amenities
Food was average
Stayed 9 nights in Jan 2025

8/10 Good

Matt

Traveled with family
Disliked: Staff & service
Its nice safe environment. The
Stayed 5 nights in Jan 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This eco resort offers what ever you like. Its a bit expensive but worth the experience.many guests i spoke with are on their 4, 5 and 6th visit.
Stayed 2 nights in Jan 2025

8/10 Good

Gerardo, Bend

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

saharnaz

Stayed 5 nights in Nov 2024

10/10 Excellent

Raul

Stayed 2 nights in Dec 2024

10/10 Excellent

MiCHAEL DEAN

Liked: Amenities
AMAZING!
Stayed 4 nights in Dec 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. once you figure out the maze of the jungle this place is laid out in it becomes a spectacular journey to dining and the beach each time. The staff is wonderful, the rooms are spacious and the beach is amazing. If they would add a beach vibey EDM DJ at the beach this place would be unbeatable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Faraz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff makes this property. they all went above and beyond to make us happy.
Stayed 4 nights in Nov 2024

8/10 Good

Erica

Liked: Cleanliness, property conditions & facilities
Overall great experience. Service was a little lacking at times.
Stayed 8 nights in Nov 2024

10/10 Excellent

Yucheng

Stayed 3 nights in Oct 2024

6/10 Okay

Desse

Liked: Cleanliness
Wild animals like monkeys walking around stealing people snacks. Attacking golf carts. Transportation is iffy and sometimes there's a wait
Stayed 2 nights in Nov 2024

10/10 Excellent

PEDRO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel supero nuestras expectqtivas. El personal muy atentos y amables, los botones, los choferes de los carros de golf, los hosts, las amas de llaves y los meseros en todos los restaurantes y en el beach club muy atentos. Los cuartos muy limpios. Las instalaciones limpias y muy bien mantenidas. Todo exelente.
Stayed 8 nights in Sep 2024

10/10 Excellent

Alejandro, Real Esmeralda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a hidden paradise within a larger complex. We did not have enough time to take advantage of all the amenities. Also it was a rainy day so the options for dinner were limited
Stayed 1 night in Jun 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place for family vacations. The service by employees is exceptional.
Stayed 6 nights in Jul 2024

8/10 Good

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location
Stayed 2 nights in Jul 2024

6/10 Okay

Martha

Traveled with family
Liked: Property conditions & facilities
I payed extra to let my aunt and cousin come in to the property just to pick me up. They always had a problem going thru security even though they should have been on a list.
Stayed 2 nights in Jul 2024

8/10 Good

Jordi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great Amate restaurant is way overpriced Food options are not great
Stayed 5 nights in Jul 2024

8/10 Good

Sri, Dallas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Andaz!
Stayed 5 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The greatest vacation ever
Stayed 3 nights in Apr 2024