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Aloft Playa Del Carmen

4.0 star property
Pet-friendly hotel with 2 outdoor swimming pools connected to a shopping center in Playa del Carmen

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Playa Del Carmen

2 outdoor pools
2 outdoor pools
Front of property - evening/night
Hypo-allergenic bedding, down comforters, in-room safe
Poolside bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
The price is SAR 259
SAR 321 total
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Breezy, Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, in-room safe

Breezy, Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 38.90 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

View from room

Breezy, Room, 2 Queen Beds, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 41.12 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 67.80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 79.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 83.56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 80.54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is SAR 229
SAR 283 total
includes taxes & fees
12 Dec - 13 Dec
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About the neighborhood

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Quinta Avenida - 4 min walk
  • Quinta Alegría Shopping Mall - 5 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Nicoletta - ‬3 min walk
  • ‪MiDogo Café - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk

About this property

Aloft Playa Del Carmen

Upscale hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Aloft Playa Del Carmen provides a poolside bar, a grocery/convenience store, and a terrace. Be sure to enjoy a meal at Nook, the on-site restaurant. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A TV in the lobby, a reception hall, and coworking spaces
  • Tour/ticket assistance, a dock, and smoke-free premises
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 167 individually furnished rooms boast comforts such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LED TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (MXN 200 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MXN 300 for adults and MXN 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Nook
  • W XYZ Bar
  • Splash RoofTop

Things to do

  • 2 outdoor pools
  • Shopping mall

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Elevator
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Dock
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • MP3 dock

Food and drink

  • Free tea bags/instant coffee
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 550 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
  • Covered self parking fee: MXN 200 per day
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 550 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft Playa Del Carmen have a pool?

Yes, this property has 2 outdoor pools.

Is Aloft Playa Del Carmen pet-friendly?

Yes, Aloft Playa Del Carmen allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 550 per pet, per day. Service animals are exempt from fees.

How much is parking at Aloft Playa Del Carmen?

Self parking is available for MXN 200 per day. Limited spots are available.

What time is check-in at Aloft Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Aloft Playa Del Carmen?

Check-out is at noon.

Where is Aloft Playa Del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Aloft Playa Del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 210 out of 302 reviews" "
Rating 8 - Good. 53 out of 302 reviews" "
Rating 6 - Okay. 14 out of 302 reviews" "
Rating 4 - Poor. 11 out of 302 reviews" "
Rating 2 - Terrible. 14 out of 302 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

adolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay at Aloft Playa Del Carmen. We will go back for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new and reasonably priced. Modern style. Very close to all the restaurants and shopping on and near Avenida 5. Full grocery store on the bottom floor below the hotel. Rooftop pool and workout area. Not all inclusive.
Stayed 6 nights in Nov 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service
I liked that it was super close to La Quinta Avenida, lots of options to eat nearby, also playa mamitas is walking distance. I feel the shower is not very well thought for elderly. There’s no seat in the shower and no handrail for elders to hold on too. I’ve stayed in other hotels where they have seating in the shower and also hand rail and this is very helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean, nice pool
Stayed 3 nights in Nov 2024

10/10 Excellent

Rui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

bambi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Easy to walk to shops and dining as well as the beach.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a beautiful place
Stayed 1 night in Oct 2024

10/10 Excellent

Delan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, great rooftop pool. A block away from 5th avenue, great location. Walkable to ADO bus station. Large grocery store below hotel with fresh food options. Large spacious room. Lacked closet/drawer space. Would stay here again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Melanie Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for a friends wedding nearby and while check in wasn’t until 3 pm, Alma at the front desk allowed up to check in sooner due to time constraints. She was professional and kind. We would definitely recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Robert, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service
Location based on dining and shopping was great. Staff was great. DISLIKE: The fitness room was unusable for us as there was no air conditioning. We asked and they said the air conditioner had been down 4 months. Really not acceptable for a Marriott property. The room size was very small with little closet or drawer space.
Stayed 6 nights in Aug 2024

6/10 Okay

Omar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff could have been better
Stayed 4 nights in Jun 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenia, Langhorne

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was good. Until the last two days. They are doing construction and the noise was extreme. We wanted to relax the last day before our flight back. All day it was noise and very hard to relax or sleep.
Stayed 7 nights in Jul 2024

10/10 Excellent

Raymond

Stayed 3 nights in Jul 2024

8/10 Good

Chaniqua, Inwood

Liked: Cleanliness, property conditions & facilities
Rooftop pool and close to shopping
Stayed 1 night in Jul 2024

4/10 Poor

Nelisa

Disliked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom and bathrooms are spacious, modern and very comfortable. Easy and safe parking. Conveniently located with a supermarket in the first floor a few restaurants and 5th avenue at a walking distance.
Stayed 4 nights in Jul 2024

8/10 Good

Carly-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything! We loved the 4th floor views, they treated our dog so well, and having the Chedraui Selecto below was icing on the cake. The Aloft is our new favorite hotel in Playa!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, went with my family
Stayed 5 nights in Jul 2024

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amal was great with checking in/out.
Stayed 1 night in Jul 2024

10/10 Excellent

Dana

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect! We have stayed here multiple times and it never disappoints! The location is great, above the best grocery store I have been to as well as a few great restaurants that are open late. Hands down the best rooftop pool and bar in Playa! Only a few steps from 5th Ave and a short walk to Mamitas Beach. I bring the entire family including my pet! It is our favorite hotel in Playa
Stayed 2 nights in Mar 2024

10/10 Excellent

Neal M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5th Avenue and beach were within walking distance.
Stayed 4 nights in Mar 2024

10/10 Excellent

Caira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There is no shower caddy for your body wash etc. in the shower
Stayed 4 nights in Jun 2024