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"Was excellent from start to finish, clean, tidy, helpful staff, very reasonable priced cafe/bar, great location."

"Another fantastic stay at The Mercure. Had Deluxe Room best room so far and I have stayed in most of the rooms on offer. "

"The hotel was very nice, we were room only so can't comment on the food. The pool and surrounding area looked clean but we didn't use it as the weather was a bit too chilly. . The room itself was very clean and the twin beds were comfortable. The bathroom had a large walk in shower and bidet.There was plenty of wardrobe and drawer space and a very handy free safe for valuables. Our room had a large balcony with table and chairs overlooking the pool, which is nice in warmer months to sit outside. Maid service was every day if required, make sure you leave the ticket on the door if you wish to lay in late. Overall we enjoyed our stay and would definitely stay there again. Great location also as it's half way between the old and new town, both a 10 minute stroll."

"Arrived with group off 11 people at midnight. Check in was very quick and an excellent friendly service "

"Great service"

"I’ve enjoyed my holiday at Gran Bali hotel Benidorm. Cleanliness and comfort. Given a sea view as requested and the view and room were very pleasant Restaurant was clean and staff helpful if needed. Only issue was the long queues to buy a drink in the island bar. Especially in the late afternoon. Only 1 staff making coffees. Cocktails and other drinks taking time before you can be served. I can imagine this will be worse when hotel full. Staff were pleasant though. No signs to say where the spa is . Prices were on display which appeared expensive Entertainment was missing but out of season and we wanted a peaceful holiday. Public bus and taxi to the Old Town cheap. A few miles out or an hour walk. Beautiful and clean beaches and promenade Hot Food as other reviews tends not to be. But there is plenty of choice and plentiful. Especially breakfast was very good. "

"We always stay at this hotel and feel at home there. Very attentive staff and very convenient location and facilities which include underground parking. "

"everything was excellent"

"Excellent choice of food and varied."