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"The staff were all very accommodating and friendly. The property was very quiet and beautiful. The room was cleaned meticulously, in the morning and at night which is great if you enjoy an afternoon nap! Will definitely be back. "

"I like the hotel. It is a good resort"

"The service was so personal it felt like we were part of their family. We were greeted by friendly staff who immediately took our bags while we checked in. We received private tours to the volcano and waterfalls which are amazing. We got to see and feed some amazing animals. The guides are very knowledgeable and friendly. The rooms are spacious and very comfortable. The views from the room are breathtaking. The lodge is pricey but worth every bit of it. The food the atmosphere all the activities that they offer make this lodge a one of a kind. We spent two weeks and traveled from the Caribbean to the pacific and this was our most favorite place. Would definitely come back "

"Amazing place to stay for seeing birds and wildlife. I’d highly recommend the guided nature walk or guided bird watching. The rooms and grounds are beautifully kept, as well. "

"The Thermal pools were great. Grounds and area is beautiful."