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Cristal Palace

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cristal Palace

Indoor pool
Staircase
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Fitness facility
Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Hot Tub
  • Gym
  • Room service
The price is SAR 1,393
SAR 1,552 total
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Classic Double or Twin Room

Highlights

Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Triple Room (with extra bed)

Premium bedding, down comforters, minibar, in-room safe

Triple Room (with extra bed)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room Single Use

Highlights

Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Premium bedding, down comforters, minibar, in-room safe

Family Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
2 bedrooms
Down duvet
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Classic Triple Room

Premium bedding, down comforters, minibar, in-room safe

Classic Triple Room

Highlights

Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Front of property

Ambiez Residence

Pool
Spa
Parking included
Free WiFi
8.4 out of 10, Very Good, (166)
The price is SAR 870
SAR 973 total
includes taxes & fees
11 Feb - 12 Feb
Ambiez Residence

About the neighborhood

Map
Via Cima Tosa 104/A, Pinzolo, TN, 38086

What's nearby

  • Madonna di Campiglio Ski Area - 6 min walk
  • Pradalago Gondola - 6 min walk
  • Miramonti Ski Lift - 9 min walk
  • Groste 1 Express Gondola - 10 min walk
  • 5 Laghi Express Gondola - 11 min walk

Getting around

  • Mezzocorona Station - 62 min drive

Restaurants

  • ‪Chalet Spinale - ‬13 min walk
  • ‪Jumper - ‬9 min walk
  • ‪Bar Suisse - ‬9 min walk
  • ‪Bar Fortini - ‬10 min walk
  • ‪La Stube di Franz Joseph - ‬10 min walk

About this property

Cristal Palace

Luxury family-friendly hotel in the city center
You can look forward to a free breakfast buffet, an airport shuttle, and a terrace at Cristal Palace. With amenities like a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Indulge in a body scrub, a massage, and reflexology at Cristal Energy Spa, the onsite spa. The on-site restaurant offers breakfast. Enjoy the health club, as well as activities like sledding. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and babysitting (surcharge)
  • A front-desk safe, luggage storage, and massage treatment rooms
  • An elevator, outdoor furniture, and 1 meeting room
Room features
All 61 rooms offer comforts such as premium bedding and bathrobes, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and tubs or showers
  • LCD TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Sledding
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Ski storage

Business services

  • Business center
  • Conference space (1399 square feet)
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per person (one-way)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number IT022143A1U7XVTCU9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Palace Hotel
Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Pinzolo
Cristal Palace Hotel Pinzolo

Frequently asked questions

Does Cristal Palace have a pool?

Yes, this property has an indoor pool.

Is Cristal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

What time is check-in at Cristal Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cristal Palace?

Check-out is at 11 AM.

Does Cristal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 200 per person applies.

Where is Cristal Palace located?

Located near the slopes, this Pinzolo hotel is in the mountains and within a 5-minute walk of Skirama Dolomiti Adamello Brenta, Canalone Miramonti, and Parco Naturale Adamello Brenta. Madonna di Campiglio Ski Area and Pradalago Gondola are just steps away.

Cristal Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 150 reviews" "
Rating 8 - Good. 36 out of 150 reviews" "
Rating 6 - Okay. 12 out of 150 reviews" "
Rating 4 - Poor. 4 out of 150 reviews" "
Rating 2 - Terrible. 0 out of 150 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Love this hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot for a snowy vacation!
A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Stayed 5 nights in Feb 2024

10/10 Excellent

Azalea

Stayed 5 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022

10/10 Excellent

philip

Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Visit to Cristal Palace Hotel
A lovely hotel in a magnificent setting. A free shuttle bus will take you down to the centre of the town any time of day and collect on request. The only shortfall was the lack of aircon during a very hot July
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property , amenities, staff were all meeting a high standard expectation
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
4 Nights in Madonna
The hotel is very nice and the service was great. However, it is just far enough from the town that it is inconvenient when you want to go out to dinner. Also, the room was very loud. We were on the 2nd floor next to the kids room and directly under the piano upstairs. I would not recommend staying on this floor.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel , excellent services and food
Great hotel, nice ambience, good for family get away. Nice sized rooms and wonderful view of the town. Shuttle bus is convenient and no issue to get to and from ski lifts. Great all round.
Stayed 4 nights in Dec 2018

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

john, Sandhurst,berks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, summer or winter...
An exceptional price was backed up with very reasonably priced dining. The manager and staff went the extra mile to make our stay wonderful. The hotel is on the prime site, high up and overlooking the town below. 5 Star in every respect. Highly rated and the drive in from the south and out to the north has spectacular scenery.

10/10 Excellent

angie, east sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ski trip
excellent hotel. great food, great rooms, good location. Thanks to all the staff including our complimentary shuttle bus driver but special mention to barman and head waiter who made us feel so welcome. We would also like to recommend the homestube restaurant\bar in the town.

10/10 Excellent

Saverio, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic week-end in a nice mountain village.
We spent a weekend in this Hotel. It was a birthday present for me and my wife (our birthday is very close). We enjoyed the beautiful SPA. Restaurant was good, breakfast very rich.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid range hotel outside town
This would be a good 3 star, possibly 4 star in UK. The staff were helpful. Wifi is poor and non existent in some bedrooms. Free minibus service to slopes and town excellent.

10/10 Excellent

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years week ski holiday
It was a superb experience. This hotel is a real gem, and the staff is extremely friendly, service-minded and discrete. We will definitely stay there again.

10/10 Excellent

Clifford, Muscat, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in the summertime
The price was good for a summer holiday, actually a via feratta climb. We enjoyed the sauna and swimming pool. Demetri at the front desk was quite helpful.

8/10 Good

ania, polska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice staff.
Cena za parking jest wygórowana! Śniadania mogłyby byc bardziej urozmaicone. Widok z okna jest uroczy. Cichy, klimatyczny hotel.

10/10 Excellent

Paul, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine
Wonderful, charming hotel. The perfect Alpine experience- great location, views to die for, super facilities, lovely considerate staff, and good Italian food and wine. And do not forget the cocktails....

10/10 Excellent

Paul, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine
Wonderful, charming hotel. The perfect Alpine experience- great location, views to die for, super facilities, lovely considerate staff, and good Italian food and wine. And do not forget the cocktails....

8/10 Good

Atli, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
skiing
very good

8/10 Good

enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Alberto

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024