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"Front desk receptionist,Ely , is super helpful , pleasant altitude & very attentive! She help us with places to see & eat ! She’s an asset to the hotel Location is close to all "

"Loved the hotel & location was brilliant. 2 small criticisms. A hot water urn at breakfast would be great to save us tea drinkers waiting at the coffee machine for hot water. No drawers in rooms! Even a bedside compartment would be nice. We will certainly return to this hotel as pretty much perfect 😀"

"Modern, wonderful roof top restaurant"

"Great hotel, coulnt find a fault, our room was clean everyday, fresh towels daily, breakfast nice with lots lf options, staff so polite and helpful. Definitely going back! Oh! and the location, it could be better, walking distance to the Mercado del Puerto, plaza de Santa Catalina, bus station, and playa de la cantera, plenty of good restaurants around. Great location!! 5 out of 5 for this hotel!!!"

"Lovely hotel in a great setting, a little worn around the edges in places, rooms quite warm and the pool freezing but otherwise great value for money!"

"Very nice hotel, stayed in the family room which had plenty of room. We went all inclusive which had a good choice of food, if you didn’t go all inclusive you would struggle to find many restaurants in the San Agustin area you would need to go further afield "

"Lovely hotel, friendly and efficient staff, and the room was superb. Will definitely stay here again if I'm ever back on the island."

"Lovely hotel, great location and ideal for couples/families "

"We had a great stay at the Gran Canaria Princess resort hotel. Defintely do the all inclusive - the food put out was different everyday and was often themed (mexican, asian etc) with plenty of other choices- the drinks included in the all inclusive were pretty good - beer, wine, prosecco, sangria all on tap or readily available to order as well as all the spirits and mixers. Apparently the all inclusive plus options gets you better top shelf spirits and drinks but the drinks poured in our all inclusive regular option certainly hit the spot - the free pour is unreal (hardly room for the mixer) - there were bars by the pool side and we were nicely buzzed by the pool at all times!! We made use of the entertainment (archery, games etc) and shows at night! was a lot of fun. The cleanliness of the hotel was pretty good (apart from a little mould in the shower) - cleaning staff were very friendly and cheerful - in fact all hotel staff were amazing!! Recommend a stay here for sure!! We will be back"