View all photos for Standard Double Room (Spa access included)
Standard Double Room (Spa access included)
9.29.2 out of 10
Wonderful
40 reviews
(40 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
30 sq m
City view
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Junior Suite (Spa access included)
Junior Suite (Spa access included)
9.29.2 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
60 sq m
City view
Sleeps 2
2 Twin Beds
View all photos for Standard Double Room, Ocean View (Spa access included)
Standard Double Room, Ocean View (Spa access included)
8.28.2 out of 10
Very good
25 reviews
(25 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
30 sq m
Ocean view
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Junior Suite (Spa access included. 3 Adults)
Junior Suite (Spa access included. 3 Adults)
Highlights
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
60 sq m
City view
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed
View all photos for Suite, Sea View (Spa access included)
Suite, Sea View (Spa access included)
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
75 sq m
Sea view
Sleeps 2
1 Double Bed
View all photos for Single Room, Sea View (Spa access included)
Single Room, Sea View (Spa access included)
8.48.4 out of 10
Very good
9 reviews
(9 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
23 sq m
Sea view
Sleeps 1
1 Twin Bed
View all photos for Standard Single Room (Spa access included)
Standard Single Room (Spa access included)
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
19 sq m
City view
Sleeps 1
1 Twin Bed
About the neighborhood
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008
What's nearby
Las Canteras Beach - 1 min walk - 0.0 km
Santa Catalina Park - 3 min walk - 0.3 km
El Muelle Shopping Center - 8 min walk - 0.8 km
Mesa y Lopez Avenue - 10 min walk - 0.9 km
Port of Las Palmas - 5 min drive - 3.4 km
Getting around
Gran Canaria Airport (LPA) - 37 min drive
Restaurants
Paparazzi - 1 min walk
O Sole Mío - 2 min walk
Starbucks - 4 min walk
Dulces de Portugal - 3 min walk
Café Regina - 2 min walk
About this property
Bull Reina Isabel & Spa
Upscale eco-certified hotel near Las Canteras Beach
Santa Catalina Park is located near Bull Reina Isabel & Spa, which provides a poolside bar, a rooftop terrace, and 2 coffee shops/cafes. Indulge in a facial, aromatherapy, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, light fare, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
An outdoor pool with sun loungers and pool umbrellas
Free self parking
Beach towels, massage treatment rooms, and beach umbrellas
Luggage storage, a reception hall, and an elevator
Guest reviews speak highly of the helpful staff
Room features
All 225 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning.
More amenities include:
Bathrooms with showers and bidets
Flat-screen TVs with digital channels
Wardrobes/closets, balconies, and refrigerators
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
9 floors
Banquet hall
Built in 1964
Designated smoking areas
Reception hall
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
24-hour room service
Free bottled water
Minibar
Refrigerator
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria
Frequently asked questions
Does Bull Reina Isabel & Spa have a pool?
Yes, this property has an outdoor pool.
Is Bull Reina Isabel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Bull Reina Isabel & Spa?
Self parking is free at this property.
What time is check-in at Bull Reina Isabel & Spa?
Check-in begins at 4:00 PM. Late check-in is available during limited hours.
What time is check-out at Bull Reina Isabel & Spa?
Check-out is at 11:00 AM.
Where is Bull Reina Isabel & Spa located?
Located in Las Palmas de Gran Canaria, this beachfront hotel is on the boardwalk/promenade and within a 5-minute walk of Las Canteras Beach and Santa Catalina Park. Port of Las Palmas is 2.2 mi (3.5 km) away.
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Bull Reina Isabel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 567 out of 915 reviews
10 - Excellent
567
Rating 8 - Good. 270 out of 915 reviews
8 - Good
270
Rating 6 - Okay. 55 out of 915 reviews
6 - Okay
55
Rating 4 - Poor. 16 out of 915 reviews
4 - Poor
16
Rating 2 - Terrible. 7 out of 915 reviews
2 - Terrible
7
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10
Wonderful hotel
Christoph
Stayed 4 nights in Nov 2024
8/10
Really lovely hotel in a great location.
Only stayed for two nights but it was lovely stay.
The hotel didn’t have a filtered water facility, only bottled which you had to purchase. Also I thought the spa closed too early, maybe a 20.00 close would be better.
Just two tiny complaints there but overall the stay was perfect for what I needed.
Tee Marshall
Stayed 2 nights in Mar 2025
6/10
I would rate the hotel excellent but had a bad experience when we arrived at the hotel. Night person was evil. Changed my whole experience. We arrived late and had a terrible flight and we just wanted to get to the hotel and relax. I got the hotel cause it had parking and when we arrived he said parking was full. We didn’t know the area and he didn’t offer much help. I told him I was upset about not having parking and he said if I don’t like it leave. It was 2 am. Next morning people at the front desk were great. I liked the hotel. Just that experience we had changed everything.
Idoya
Stayed 2 nights in Jun 2025
10/10
Nice hotel in prime position
Ali
Stayed 14 nights in Sep 2024
8/10
We were looking for some late winter sun and on a recommendation booked the Reina Isobel. The hotel is large and great facilities including a rooftop swimming pool and bar. With great sea views and, weather permitting, a glimpse of Tenerife.
The breakfast buffet is vast and varied and includes vodka. We had dinner in the restaurant one night and again there was a wide selection of appetisers, mains and desserts.
The resort was busy in late February and we enjoyed an early evening walk along promenade choosing a restaurant for dinner.
Mark
Stayed 4 nights in Feb 2025
8/10
Safe, clean and right on the beach!
Mark
Stayed 4 nights in May 2024
10/10
Excelente hotel. Wonderful staff
Natali
Stayed 3 nights in Mar 2024
10/10
This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!
KELLY
Stayed 2 nights in Nov 2024
10/10
Nice hotel.
Mika
Stayed 6 nights in Feb 2024
8/10
The outside pool was in full repairs, which was disappointing.
Spa was lovely.
Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.
TALVINDER
Stayed 5 nights in Jun 2024
10/10
Perfect hotel on the promenade with easy access to the beach, shops and restaurants. Would use again.
Nicola
Stayed 6 nights in Oct 2023
10/10
A 4* star hotel with a fantastic beachside location in the heart of Las Palmas with easy access to the sights, local restaurants and transport links. Excellent food options provided by the hotel the added facilities of a heated roof top swimming pool SPA & Gym. Friendly attentive staff highly recommended .
Steven
Stayed 4 nights in Mar 2024
10/10
Great location on beach. We had balcony on ocean side with view. Spa was relaxing after day of site seeing. Breakfast buffet had many choices. Would stay here again.
Lindsey
Stayed 3 nights in Mar 2024
10/10
Great location right on the beach with friendly and attentive staff. Nice pool with great view. Broad choices on breakfast buffet also overlooking beach.
Deborah
Stayed 1 night in Oct 2023
10/10
Very enjoyable stay. Extremely pleasant and helpful staff, room clean and serviced daily. Food good standard and plenty of choice. Pleasantly surprised by warm temperature of outside pool.
Margaret
Stayed 8 nights in Jan 2023
10/10
Beautiful hotel, friendly staff with excellent language proficiency (English & German), superb breakfast buffet, lovely spa & pool, nice gym, perfect location.
Only the parking, way too small for such a big hotel and the discount for the parking garage was minimal (13 euros in stead of 15,50 from 7pm to 11 am), hotel advertised with free parking..
But overall: An excellent hotel, thanks for your hospitality!
Eva
Stayed 7 nights in Jun 2024
8/10
Lovely hotel. Was on hols with my teen daughter and we wanted a mix of relaxing and exploring. Loved that the hotel was on the beach in one direction and city in another. Would stay again. Couple of criticisms 1. Spa was v busy each time we went and water in the indoor spa pool and salt water pool could be hotter 2. Not enough reception staff. Had to wait long time to speak / check in 3. Tea bags and small milk cartons in room on arrival but not replenished daily. When I asked the receptionist if we could have a couple of tea bags and milk left we were told v firmly that they don’t get replenished after day one. V strange when you’re paying for quite an expensive hotel
Juliette
Stayed 4 nights in Dec 2024
10/10
Great stay. Brunch options were lovely. Staff was very accommodating. We arrived before our room was ready and they were able to store our luggage while we left and explored. The spa was also very nice. I didn't use the gym but there was a variety of exercise equipment.
Verified traveler
Stayed 1 night in Mar 2023
6/10
very central place at las Canteras but already getting on in years, e.g. problems with the lift
Morton
Stayed 6 nights in May 2024
10/10
Our trip was fantastic! Friendly staff, very kind and always ready to help. Large room with wonderful sea view made every evening and morning great. The hotel is located in a great location, a minute from one of the best beaches of Gran Canaria. Our room was cleaned every day and the staff was very attentive to our every need. The spa of the hotel was relaxing and available to all guests - an absolute treat. Couldn't recommend this hotel enough.
Adrienne
Stayed 6 nights in Sep 2022
10/10
Reina Isabel was great last year and we came back, which shows, how much we liked. The room was spacious with a nice balcony overlooking the beach. The swimming pool on the roof was our favorite location. We will be back next year. We even recommend Reina to our son, who will go there this February.
Markku
Stayed 7 nights in Jan 2023
10/10
I like everything
Arelys
Stayed 6 nights in Oct 2022
8/10
C
Felix
Stayed 7 nights in Jan 2024
2/10
Rooms are very outdated needs refurb staff not very helpful at all !!!!!
First room practically sat in car park on balcony asked to move they wouldn’t had to get Expedia involved they called the hotel and helped !!!
Television very poor
Location fabulous , breakfast great
Tracy
Stayed 4 nights in Jan 2024
6/10
This hotel was only OK, particularly at this price point. The place seems rather tired especially the rooms. The service was not very friendly. The breakfast buffet, though abundant, was just not very tasty.