Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008
What's nearby
Las Canteras Beach - 1 min walk
Santa Catalina Park - 4 min walk
Mesa y Lopez Avenue - 9 min walk
Las Palmas Ferry - 14 min walk
Port of Las Palmas - 7 min drive
Getting around
Gran Canaria Airport (LPA) - 37 min drive
Restaurants
Paparazzi - 1 min walk
O Sole Mío - 2 min walk
Starbucks - 4 min walk
Dulces de Portugal - 3 min walk
Café Regina - 2 min walk
About this property
Bull Reina Isabel & Spa
Upscale eco-certified hotel near Las Canteras Beach
Santa Catalina Park is located near Bull Reina Isabel & Spa, which provides a poolside bar, a rooftop terrace, and 2 coffee shops/cafes. Indulge in a massage, a facial, and hydrotherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, light fare, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
An outdoor pool with sun loungers and pool umbrellas
Free self parking
Beach umbrellas, a banquet hall, and a reception hall
A computer station, an elevator, and beach towels
Guest reviews speak highly of the helpful staff
Room features
All 225 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning.
More amenities include:
Bathrooms with showers and bidets
Flat-screen TVs with digital channels
Wardrobes/closets, balconies, and refrigerators
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
2 restaurants and 2 coffee shops
2 bars/lounges and 1 poolside bar
24-hour room service
Restaurants on site
Roma
Summum
Fiesta
Things to do
Fitness center
Full-service spa
Outdoor pool
Steam room
Family friendly
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Front-desk safe
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Computer station
Conference space (9386 square feet)
Meeting room
Outdoors
Beach umbrellas
Beachfront location
Pool sun loungers
Pool umbrellas
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Facials
Hydrotherapy
Massages
Massage/treatment rooms
Sauna
Hot tub
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site
More
Beach towels
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Digital channels
Flat-screen TV
Food and drink
Free bottled water
Minibar
Refrigerator
Outdoor space
Balcony
More
Connecting rooms available
Desk
Guidebooks/recommendations
Iron/ironing board (on request)
Phone
Restaurant dining guide
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria
Frequently asked questions
Does Bull Reina Isabel & Spa have a pool?
Yes, this property has an outdoor pool.
Is Bull Reina Isabel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Bull Reina Isabel & Spa?
Self parking is free at this property.
What time is check-in at Bull Reina Isabel & Spa?
Check-in begins at 4:00 PM. Late check-in is available during limited hours.
What time is check-out at Bull Reina Isabel & Spa?
Check-out is at 11:00 AM.
Where is Bull Reina Isabel & Spa located?
Located in Las Palmas de Gran Canaria, this beachfront hotel is on the boardwalk/promenade and within a 5-minute walk of Las Canteras Beach and Santa Catalina Park. Port of Las Palmas is 2.2 mi (3.5 km) away.
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Bull Reina Isabel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!
Lovely hotel. Was on hols with my teen daughter and we wanted a mix of relaxing and exploring. Loved that the hotel was on the beach in one direction and city in another. Would stay again. Couple of criticisms 1. Spa was v busy each time we went and water in the indoor spa pool and salt water pool could be hotter 2. Not enough reception staff. Had to wait long time to speak / check in 3. Tea bags and small milk cartons in room on arrival but not replenished daily. When I asked the receptionist if we could have a couple of tea bags and milk left we were told v firmly that they don’t get replenished after day one. V strange when you’re paying for quite an expensive hotel
The outside pool was in full repairs, which was disappointing.
Spa was lovely.
Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.
Great location on beach. We had balcony on ocean side with view. Spa was relaxing after day of site seeing. Breakfast buffet had many choices. Would stay here again.
A 4* star hotel with a fantastic beachside location in the heart of Las Palmas with easy access to the sights, local restaurants and transport links. Excellent food options provided by the hotel the added facilities of a heated roof top swimming pool SPA & Gym. Friendly attentive staff highly recommended .
It was one of the most wonderful and comfortable stays that i went through amazing staff and very comfortable room. The breakfast is amazing and the Spa is just relaxing and you just go after it and sleep .
BECHIR
Stayed 4 nights in Jul 2022
8/10 Good
Diane
13 August 2024
Liked: Cleanliness, staff & service, amenities
Staff were friendly, pool area was nice, food options were good.
The lifts were not very reliable and the pool was closed on our last day without any notice. It was a shame there was limited lunch options at the hotel, but there were plenty of other options around. No lounge area at the hotel apart from the large foyer but not very practical for sitting with people.
Great location right on the beach with friendly and attentive staff. Nice pool with great view. Broad choices on breakfast buffet also overlooking beach.
Beautiful hotel, friendly staff with excellent language proficiency (English & German), superb breakfast buffet, lovely spa & pool, nice gym, perfect location.
Only the parking, way too small for such a big hotel and the discount for the parking garage was minimal (13 euros in stead of 15,50 from 7pm to 11 am), hotel advertised with free parking..
But overall: An excellent hotel, thanks for your hospitality!
Very enjoyable stay. Extremely pleasant and helpful staff, room clean and serviced daily. Food good standard and plenty of choice. Pleasantly surprised by warm temperature of outside pool.
Great stay. Brunch options were lovely. Staff was very accommodating. We arrived before our room was ready and they were able to store our luggage while we left and explored. The spa was also very nice. I didn't use the gym but there was a variety of exercise equipment.
Our trip was fantastic! Friendly staff, very kind and always ready to help. Large room with wonderful sea view made every evening and morning great. The hotel is located in a great location, a minute from one of the best beaches of Gran Canaria. Our room was cleaned every day and the staff was very attentive to our every need. The spa of the hotel was relaxing and available to all guests - an absolute treat. Couldn't recommend this hotel enough.
Reina Isabel was great last year and we came back, which shows, how much we liked. The room was spacious with a nice balcony overlooking the beach. The swimming pool on the roof was our favorite location. We will be back next year. We even recommend Reina to our son, who will go there this February.