Tru by Hilton Pigeon Forge, TN

2.5 star property
Hotel with free breakfast, near Island at Pigeon Forge

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Exterior
Room, Accessible, Bathtub | In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Shower, designer toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is SAR 316
Price available on 18/11/2024

Room options

Available filters for rooms
Showing 11 of 11 rooms

Suite, Multiple Beds, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • Sleeps 5

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
Satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Pigeon Forge, TN

What's nearby

  • LeConte Center at Pigeon Forge - 8 min walk
  • Island at Pigeon Forge - 12 min walk
  • Great Smoky Mountain Wheel - 13 min walk
  • The Ripken Experience - Pigeon Forge - 19 min walk
  • Titanic Museum - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Ole Smoky Tennessee Moonshine - ‬12 min walk
  • ‪Mellow Mushroom - ‬17 min walk
  • ‪Margaritavile - ‬10 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Hotel near Titanic Museum
Near Island at Pigeon Forge and LeConte Center at Pigeon Forge, Tru by Hilton Pigeon Forge, TN provides free continental breakfast, a rooftop terrace, and dry cleaning/laundry services. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • An area shuttle, an electric car charging station, and express check-out
  • Express check-in, an elevator, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 102 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 55-inch LCD TVs with premium channels
  • Refrigerators, cribs/infant beds, and heating

Languages

English

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Frequently asked questions

Does Tru by Hilton Pigeon Forge, TN have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Tru by Hilton Pigeon Forge, TN pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Pigeon Forge, TN?

Self parking is free at this property.

What time is check-in at Tru by Hilton Pigeon Forge, TN?

Check-in start time: 4 PM; Check-in end time: 11 AM. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Pigeon Forge, TN?

Check-out is at 11 AM. Late check-out is available for USD 179 (subject to availability).

Where is Tru by Hilton Pigeon Forge, TN located?

Situated in Pigeon Forge, this hotel is within a 15-minute walk of Pigeon River Crossing, Island at Pigeon Forge, and LeConte Center at Pigeon Forge. Titanic Museum and Dolly Parton's Stampede Dinner Attraction are also within 3 mi (5 km).

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay when we come to Pigeon Forge. Their breakfast tops everyones by a mile. It is easy and quick to anything around. Always convenient and the staff has always been great to us.

10/10 Excellent

Bobby

Traveled with family
Very pleased with my stay here.
Stayed 1 night in Oct 2024

2/10 Terrible

Glenn

Stayed 6 nights in Jun 2024

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Brandon

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location of the property was great. Stayed Saturday night and Sunday night. Arrived a little earlier than expected Saturday and the staff was great, asked if there was a way to check in early and they had us in a room by 2pm when check in wasn’t until 4. This was the only good thing about our stay here. Sunday morning at 6:40AM was woke up to blaring music by the baseball fields next door so loud you would have thought it was coming from the tv in the room. Terrible way to wake up on vacation. The room was clean but smelled terrible of bleach/ mold. Come to find out that there is no exhaust fan in the room and the window is sealed shut, this made our entire stay soaking wet, upon getting home and unpacking we found that all of our clothes/ bags are soaking wet from the moisture in the room. Made it very hard to sleep not to mention when you finally got to sleep the next door neighbors at the baseball field made sure you were wide awake before the sun was even up. I mentioned something to the staff about the room being wet and the awful music in the morning and they did not seem surprised about either thing. Also the pillows seem to be completely wore out despite the hotel being pretty new, the bed was hard as a rock. Will not be staying here again and would not recommend anybody else to either!
Stayed 2 nights in Oct 2024

2/10 Terrible

charles a

Traveled with group
Disliked: Amenities, property conditions & facilities
This property. Sucks big time
Stayed 5 nights in Sep 2024

2/10 Terrible

Glenn

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Really bad staff, attitude, playing mind games, and never smiling, over the whole week. Gave us a horrible room when called on the attitude. Bed make very loud noise even for small motion. Aircon super noisy, and fridge super noisy. Guess he also tried badly to make it worse by putting near lift, but lift noise didnt come in. Really sad because had a great stay before here. In 3 months, look like complete staff turn over.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Great place to stay in Pigeon Forge. Very nice area and super clean hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Bed could have been softer but other than that it was a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Pigeon Forge!
Stayed 2 nights in Sep 2024

10/10 Excellent

Blaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to everything
Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Reservation was screwed up not sure if it was hotel or expedia
Stayed 2 nights in Sep 2024

4/10 Poor

James

Liked: Cleanliness
We were given a handicap room without being asked. There is no coffee maker in the room and there was no free Wi-Fi. The air conditioner was very noisy and there was excessive noise from barking dog across the hall.
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s been a long time since I was in pigeon forge. The hotel was ok, but the area is now just a giant tourist trap. Our reservation was mixed up - we reserved a king, but was told they didn’t have that so we ended up in a king. I contacted Expedia and they “escalated “ this and messaged the hotel. Never heard back from the hotel or Expedia. The staff was friendly, the room was fine the area around the hotel is just not my thing. Hiking and mountains are gorgeous.
Stayed 2 nights in Sep 2024

4/10 Poor

Casey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are extremely small and you have no closets or drawers. No room for your clothing or space to put anything. Made the stay very comfortable and won’t ever stay in a Tru by Hilton again
Stayed 7 nights in Jul 2024

2/10 Terrible

Brittany

Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The property was very nice and kept up. It had many areas to relax, the sky roof, multiple lounge areas, an indoor pool and out door. However, the indoor pool was kind of gross. With no water circulation it sort of stank. The room was small which was fine but there was no microwave and the fridge was tiny. Other than that we had a good stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Business traveler
Lobby area very clean and a lot of areas to sit or enjoy games/tv
Stayed 1 night in Aug 2024

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay. It meets al of my needs. The only improvement noted this time, is the food. The sausages were very cold. It may have been only a one time event. I would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There for the jeep invasion, it was very close to all of it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024