All we can say is that Tracee made us feel so at home, that words cannot describe our feelings. It was almost as if you were a family member stopping by.
If you stay at the right time in the summer, as were lucky enough to do, you can harvest your own plums/nashi pears, with Tracee's permission of course.
We were in the "pet friendly" room, but you would never know any animals had been there.
The small amount of messaging we did with Tracee was always responded to promptly and with understanding that things can change when you are traveling. Having said that, no one can be all things to all people at all times.
If you have an early ferry crossing, as we did, you are only 6 minutes from either check in. A big plus in our books that's for sure.
Needless to say, we would stay here at anytime, if our travels brought us back to NZ