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"Tutto perfetto"

"When checked in - both rooms were super small with many deficiencies - they were dirty, main light did not work , handles on dresser was broken , we were given small towels (did not know until the next day that they actually have large towels). We were moved the next morning to better and bigger rooms which were much more convenient. However , these rooms were also not cleaned properly. A dead bug remained in the floor for our whole stay. One day they completely forgot to clean the room. ...

"We found it to be a charming, immaculate, upscale retreat with a hilltop view of the beautiful countryside. We were given personalized attention and many unexpected fine touches, like fresh fruit in the room. Highly recommend."

"Novanta bietet ein einmaliges Erlebnis. Man wird während des Aufenthalts ein Teil der herzlichen Novanta-Familie. Die Speisen für Frühstück, Mittag- und Abendessen sind ausgezeichnet und alle mit viel Liebe selbst zubereitet. Die Anlage ist an traumhafter Lage mit wunderschöner Weitsicht mitten in der Natur. "

"What a lovely place. It was perfect. So peaceful, had everything we needed and not too far from town where there are great little restaurants and markets. We loved our stay here and the wine is wonderful as well! Also recommend the cooking class with Laura. It was a great experience "

"Ho prenotato la sera e ricevuto conferma di prenotazione. La mattina seguente, già in viaggio mi chiama la struttura dicendomi che la pompa artesiana era rotta e non poteva accogliermi. Ho chiesto una soluzione sostitutiva che non ha trovato, mi ha pure chiesto di cancellare la prenotazione, cosa che non ho fatto. Ero con la famiglia e ho dovuto arrangiarmi! Scandaloso!"

"Posizione strategica per visitare il Casentino. Camere spaziose, pulite e arredate con gusto. Ambienti che ricordano le dimore signorili. Accoglienza impeccabile così come la colazione eccellente. "

"Buiten was het rond de 14 graden. Zo voelde het appartement ook. Verwarming kan wel aan maar is blijkbaar niet standaard. We hebben ons zeer onprettig gevoeld vanwege de kou in het appartement en zijn hierdoor eerder vertrokken. "