6/10 Okay
Erez
Traveled with partner
29 January 2025
Liked: Cleanliness, staff & service
NOT a 5 star experience.
The resort grounds are nice and the pool is amazing, its also very near Patong beach.Everything else is medicore/stuck in the 80s.
- Talk about a first impression: Check in takes about 30(!) mins. They do it very slow and full of documents. Feels like a trip to the IRS, not a 5 resort.
- Entire room has one electric socket, very inconvenient
- Toilet doesnt flush well
- Breakfest is served HOT, and In don't mean the food, I mean there's no AC and the room feels like a sauna. Food is also just OK, with the same stale muffins for dessert every day
Overall this couls have been an amazing resort but the the small details/lack of hospitality really brings thw whole thing down.