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The Imperial Hotel and Convention Centre Phitsanulok

4.0 star property
Lakefront hotel with 3 restaurants connected to the convention center in Phitsanulok

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Photo gallery for The Imperial Hotel and Convention Centre Phitsanulok

Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers
Lobby
Lounge
Reception
Superior Room | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Air conditioning
The current price is SAR 95
SAR 113 total
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Duplex Suite

Duplex Suite | Minibar, in-room safe, desk, free cribs/infant beds

Duplex Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Private bathroom
  • 72 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Premium

Deluxe Premium | Minibar, in-room safe, desk, free cribs/infant beds

Deluxe Premium

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
Private bathroom
Free bottled water
  • 35.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Imperial Suite

Minibar, in-room safe, desk, free cribs/infant beds

Imperial Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free cribs/infant beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium Room

Minibar, in-room safe, desk, free cribs/infant beds

Deluxe Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Duplex Suite

Minibar, in-room safe, desk, free cribs/infant beds

Duplex Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Map
52/299 Praongkhao Road, Phitsanulok, Phitsanulok, 65000

What's nearby

  • Wat Ratburana - 4 min drive - 3.3 km
  • Wat Nang Phaya - 5 min drive - 4.7 km
  • Wat Phra Sri Rattana Mahatat Woramahawihan - 5 min drive - 4.7 km
  • Phitsanulok Night Bazaar - 6 min drive - 5.2 km
  • Naresuan University - 18 min drive - 18.0 km

Getting around

  • Phitsanulok Station - 5 min drive
  • Phitsanulok (PHS) - 19 min drive

Restaurants

  • ‪ตะวันแดงสาดแสงเดือน - ‬8 min walk
  • ‪โรงแรมรัตนาวิว - ‬4 min drive
  • ‪Rabbit - ‬11 min walk
  • ‪ร้าน มุมสบาย - ‬6 min walk
  • ‪Oshinei โอชิเน - ‬11 min walk

About this property

The Imperial Hotel and Convention Centre Phitsanulok

Upscale hotel connected to the convention center
Consider a stay at The Imperial Hotel and Convention Centre Phitsanulok and take advantage of an airport shuttle, a poolside bar, and a grocery/convenience store. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Luggage storage, a front-desk safe, and barbecue grills
Room features
All 292 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations
  • LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:30 AM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 300 for adults and THB 150 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dragon Garden
  • Laguna
  • Risotto Pizza Corner

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 800 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 300 for adults and THB 150 for children
  • Airport shuttle fee: THB 180 per person (one-way)
  • Airport shuttle fee per child: THB 180 (one-way)
  • Rollaway bed fee: THB 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Amarin Hotel
Amarin Lagoon
Amarin Lagoon Hotel
Amarin Lagoon Hotel Phitsanulok
Amarin Lagoon Phitsanulok
Amarin Lagoon Hotel
The Imperial Hotel and Convention Centre Phitsanulok Hotel

Frequently asked questions

Does The Imperial Hotel and Convention Centre Phitsanulok have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is The Imperial Hotel and Convention Centre Phitsanulok pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Imperial Hotel and Convention Centre Phitsanulok?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Imperial Hotel and Convention Centre Phitsanulok?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Imperial Hotel and Convention Centre Phitsanulok?

Check-out is at noon.

Does The Imperial Hotel and Convention Centre Phitsanulok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–10:30 AM on request. A fee of THB 180 per person applies.

Where is The Imperial Hotel and Convention Centre Phitsanulok located?

Situated on a lake, this hotel is within 3 mi (5 km) of Wat Phra Sri Rattana Mahatat Woramahawihan, Wat Nang Phaya, and Wat Ratburana. Folklore Museum and Sgt. Maj. Thawee Folk Museum are also within 3 mi (5 km).

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The Imperial Hotel and Convention Centre Phitsanulok Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 148 reviews
Rating 8 - Good. 69 out of 148 reviews
Rating 6 - Okay. 32 out of 148 reviews
Rating 4 - Poor. 7 out of 148 reviews
Rating 2 - Terrible. 9 out of 148 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alison

Liked: Staff & service, room comfort
Lovely pool. Bedrooms a bit dated but comfortable
Good sized room but could do with a bit of updating. Comfy bed, good breakfast and meals in restaurant. Lovely pool
Stayed 1 night in Nov 2024

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very nice and big room. Love this place and will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel in a beautiful part of Phitsanulok. Full hotel facilities, with very nice buffet breakfast. This hotel can get very busy with its conference facilities. There is also a Spa, Pool and Massage on site.
Stayed 1 night in Aug 2024

6/10 Okay

Takayuki

Disliked: Amenities, property conditions & facilities
The hotel rooms needs to be remodeled… Getting old but has amazing swimming pool.
Stayed 3 nights in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
-
Stayed 2 nights in Dec 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is sett back from the road. In a very quiet area. So it's great for sleeping. It also has a very large swimming pool, and very good gym.
Stayed 2 nights in Jun 2022

8/10 Good

Chusak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spaced and clean, but the bathtub needs to be replaces because it is quite dangerous for people to step-in and out. Breakfast is ok.

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room are a good size. But very old. While rooms are cleaned every day and new bed sheets daily. There were cobwebs in light shades / corners and bathroom floor walls very dirty skirting etc. which wasn’t just age as was able to improve wall appearance myself by just wiping with a towel.
Stayed 14 nights in Mar 2024

4/10 Poor

Joanne

Disliked: Cleanliness, amenities, property conditions & facilities
Complained to check in desk, requesting new pillows as the actual pillow was brown with sweat marks, pillow case was clean trying to cover the marks up, changed room as well due to disgusting cleanliness and poor condition, flush toilet and water came out of the handle, doors were hanging on from.top and not commected to bottom of frame , really poor
Stayed 6 nights in Aug 2024

6/10 Okay

dominique

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are quite outdated. Majority of the outlets in the rooms don’t work. You have to run the water for a while before it stops being brown. I couldn’t even get all the lights to shut off so I had to sleep with it on. However, the breakfast was good and the lobby area is very pretty.
Stayed 1 night in May 2023

6/10 Okay

Camino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien para una noche, personal amable en
Tuvimos varios problemas durante la estancia. Es cierto que a pesar de ser cosas que no deben admitirse en un hotel, es de valorar la gestión compensándolo que tuvieron con nosotros, el mejor hotel no es el que no falla si no el que solventa después de haber errado
Stayed 1 night in Dec 2024

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Per-Ake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 7 nights in Jul 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

6/10 Okay

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

8/10 Good

Nopmanee

Stayed 1 night in Oct 2023

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Bo

Stayed 1 night in Dec 2022

8/10 Good

jörgen

Liked: Cleanliness, staff & service
Jurgen
gammalt hotel som behöver fixas
Stayed 1 night in Jul 2022

10/10 Excellent

vorapong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
One night at The Imperial
Arrived in the early evening and found reception very welcoming (maybe glad to have something to do as hotel VERY quiet). Meal taken in main restaurant was reasonably basic but tasty - lychee soda was excellent! Room tidy and clean but bathroom a little dated. BIG problem was the pillow - I know we all have different needs but, after staying in hundreds of hotels, this was like a brick (my Thai wife agrees wholeheartedly!) So, tip for any farang - bring your own! Took late breakfast at 9.15 to find we had restaurant to ourselves. Plenty choice to set us up for the day but, understandably, would have been fresher/hotter if we'd been earlier. I've under rated our stay due to the pillow/sleepless hours but no complaints otherwise
Stayed 1 night in Jun 2022

10/10 Excellent

Smith

Liked: Staff & service
Everything OK
Stayed 1 night in Feb 2022

6/10 Okay

katesirin

Liked: Staff & service
Disliked: Cleanliness
ห้องพักเก่ามาก ตามซอกโต๊ะ หัวเตียงมีฝุ่นจับ แก้วน้ำในห้องมีคราบๆ ให้หมอนสองใบ แต่ในแอพบอก 4 ดาว ขอผ้าห่มเพิ่มคิดเพิ่มอีก 100 ปลั้กไฟใช้ไม่ได้ 2 ที่ ต้องไปเสียบตรบกาน้ำร้อน ห้อวน้ำเป็นอ่างอาบน้ำ มีฟักบัวด้านบนแต่ไม่มีสายยางอาบน้ำเด็กลำบากมาก จูงลูก 1 คน อุ้มอีกคน พนักงานนั่งอยู่ตรงประตูที่ตรวจอุณหภูมิไม่ลุกมาเปิดประตูให้ เป็นแบบนี้สองรอบ สระว่ายน้ำ ไม่มีผ้าเช็ดตัวให้ตามมุมต่างๆ คือจัดระดับโรงแรม มัน 4 ดาวไหนหรอ พนักงานฟร้อนบริการดี เบลบอลบริการดีให้ความช่วยเหลือเยี่ยมมาก ข้าวสวยในโรงแรมแข็งมาก จานละ 19 บ ควรเสริฟข้าวหอมมะลินะ บริการรวมๆคือดี ห้องพักกว้างขวางแต่เก่ามาก ไม่คุ้มกับราคาที่จ่าย ควรรีโนเวทนะ
Stayed 1 night in Jan 2022

6/10 Okay

Maliwan

Stayed 1 night in Dec 2021