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"Top notch service all around! We came after 10pm and they still served us excellent food."

"Great hotel, great wellness area, 5 star"

"The dream hotel! Perfect."

"Extremely friendly staff, excellent breakfast, prime location and multiple nearby dining options. Heated pool was also great."

"прекрасное расположение вежливый персонал удобные кровати"

"Sehr sauberes und freundlich/warm gestaltenes historisches Hotel. Exzellente Qualität der Speisen und Getränke. Sehr guter, schneller und netter Service. Schnelle Zimmerreinigung. Perfekte Lage direkt im Zentrum. Unbedingt Parkplatz anmieten."

"I liked everything in the hotel and everything in Karlovy Vary."

"I absolutely loved my stay and my room at this property. I stayed in a single room, on a higher floor overlooking the promenade. The chandeliers, the high ceilings, the vintage furnishings... made me feel as though I was living in a different era. Bathroom was large and modern, water pressure good. And the towel warming rack worked! The included breakfast offered a decent variety of hot and cold, and the dining room was elegant. Staff were very accommodating and kind. Location was perfect. And only a 5-minute walk from where the bus #2 drops you. I stayed for 2 nights, and was provided with housekeeping service which was appreciated. The only downside was my mattress wasn't comfortable....almost like I was sleeping on an angle. But I was able to fall asleep. As well, the people above were rather noisy on night #1. Thank you for a memorable stay. TIP: restaurants will be cheaper in the northern part of town, near the bus stations. TIP: the tourist info centre is located in Spa 1. It was hard to find, as trucks and banners were blocking the 'i' (for information) sign. "

"Very quiet neighborhood and nice spot in town, exceptional well prepared services to customers , especially helping people who is first time traveller in Czechia."