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"I arrived early but was able to access my room straight away. I was initially told that my room still had to be paid for but I had prepaid. This was resolved quickly however. The hotel is conveniently located on a regular bus route and I took the opportunity to visit Blaenau Ffestiniog 20 minutes away. The evening meal was excellent with plenty of choice on the menu. My room was fine and extremely comfortable. Some slight traffic noise as it was at the front of the property."

"Jo Stephen are warm and welcoming, very friendly and attentive. The hotel is perfect for us, warm clean and cosy, a wonderful location, with the most magnificent views of the bay. The sunrise from bed this morning was incredible 💖 many thanks to Jo Stephen for looking after us during our stay, lots of tips on local knowledge. Carparking very convenient too. Lovely stay"

"The staff was amazing very cheerful very helpful The room was amazing spotless and great views The bed was extremley comfy out out of this world The breakfast was top notch freshly cooked to order and done it how you would like Thank you for a lovely stay will definetley stay here again "

"Nice clean family room, exactly as the pictures showed, perfectly functional room. Nice breakfast, served until 10 , which is nice if you’re a bit lazy in the morning! Great location, bang in the middle of town , 10 mins walk to the castle, and plenty of pubs and restaurants. The bar prices were quite steep (£7.35 a pint!!) but the cocktails were reasonably priced. There’s plenty of options in town. The jewel in the crown for this hotel is the pool area. It’s really wonderful, beautifully tiled, nice and big, we were there during half term and it wasn’t too busy. We really liked library aswell, very cosy with its big setees"

"Only stayed for the night; great spot nice views from the courtyard. Didn't use the restaurant or bar. But very pleased with breakfast; nice selection and hours. Impression is of a clean professionally kept space. "

"We looved everything about it."

"Gorgeous little cottage set in the owners grounds, self check-in, very private and beautifully decorated. The surrounding area is stunning, with gorgeous Harlech beach and Snowdonia right on your doorstep! Great little pub down the road that served lovely food. The owner Gary was always quick to respond to any questions. We will be back :)"

"Lovely atmospheric hotel with interesting architecture The staff were all very friendly and helpful The garden are nice even in February but too wet out to fully explore. Could do with a bit of touching up here and there but our room was very comfortable with the biggest shower ever!"

"Amazing place to stay. All newly refurbished rooms, restaurants and bars. Spa is well equipped with large gym, good size pool, steam and sauna rooms and more. "