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"CONVENIENT"

"Mark and Gill were super hosts from start to finish. The facilities at the property were outstanding - fabulous heated swimming pool; well equipped games room; comfortable, spacious, well appointed accommodation; provision of bicycles and other sports equipment; large garden set in a peaceful, rural, location. Near to cycle path, tennis court and interesting towns. It was perfect for our family who all had a wonderful stay. Highly recommended "

"I stayed here because there was a pool. When I arrived about 8 or 9pm there was a self-check-in at the gate. I was not sent a code, but a friend who spoke French called and got it for me. It was not sent through Hotels.com or by email. Without calling I would have not been able to stay here at all and would have been far from Agen with no room. It is VERY FAR from Agen, not in Agen as listed on the hotels.com site. The pool was covered for the night and opened at 8am the next morning. Check-out was at 10. There is no ice machine, no refrigerator, no hotel staff. I got up at 8 to use the pool for an hour. When I checked out the hotel front desk person called a cab for me. It was about 30 euro to get back to Agen. This is the only person I spoke to during my entire stay and she was lovely and helpful and understanding of my baby French as I counted on my fingers to tell her my room number. If you aren't prepared for this odd system, you will not be able to check-in if you arrive late. There is an elevator. There is no communication with guests. Pool is very small and was being cleaned during the one hour I was able to use it during my stay. I swam anyway, but the vacuum was underfoot and would not have been safe for children to swim."

"Broken down car in the car park is only vehicle there. Doors open but no staff. Have to go several hundred metres to ibis budget to register. Poorly maintained and unsafe feeling area not helped by signs pointing out that the car park is not secured "