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Grand Mercure Puka Park Resort

4.0 star property
Hotel with free valet parking, near Pauanui Beach

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Photo gallery for Grand Mercure Puka Park Resort

Breakfast, lunch, dinner served; alfresco dining
Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Property amenity
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Gym
  • Housekeeping
  • Air conditioning
The current price is SAR 603
SAR 694 total
includes taxes & fees
16 Apr - 17 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 Queen Bed (Kauri)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dishwasher
LCD TV
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Tawa Treehut)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Tawa Treehut)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 King Bed (Rimu)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Connecting Rooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546

What's nearby

  • Pauanui Beach - 11 min walk - 0.9 km
  • The Lakes Golf Course - 19 min walk - 1.6 km
  • Pauanui Tairua Trail - 6 min drive - 5.1 km
  • Tairua Beach - 26 min drive - 25.5 km
  • Hot Water Beach - 41 min drive - 46.3 km

Getting around

  • Auckland Intl. Airport (AKL) - 169 min drive

Restaurants

  • ‪The Lime Room - ‬20 min walk
  • ‪Manaia Cafe & Bar - ‬22 min drive
  • ‪Tairua Bakery - ‬21 min drive
  • ‪The Pepe - ‬22 min drive
  • ‪Flock Kitchen and Bar - ‬22 min drive

About this property

Grand Mercure Puka Park Resort

Upscale hotel near Pauanui Beach
Located close to Pauanui Tairua Trail, Grand Mercure Puka Park Resort provides a terrace, a garden, and dry cleaning/laundry services. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Miha Restaurant, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Full breakfast (surcharge), bike rentals, and an outdoor tennis court
  • Concierge services, a water dispenser, and tour/ticket assistance
Room features
All guestrooms at Grand Mercure Puka Park Resort include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Heating and ceiling fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 20-inch LCD TVs with satellite channels and DVD players
  • Balconies, refrigerators, and cookware/dishes/utensils

Languages

English, German, Spanish

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  • Parking included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 169 reviews
The price is SAR 436
SAR 502 total
includes taxes & fees
9 Apr - 10 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miha Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

Does Grand Mercure Puka Park Resort have a pool?

Yes, this property has an outdoor pool.

Is Grand Mercure Puka Park Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Puka Park Resort?

Self parking and valet parking are free at this property.

What time is check-in at Grand Mercure Puka Park Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Mercure Puka Park Resort?

Check-out is at 11 AM.

Where is Grand Mercure Puka Park Resort located?

Situated in the mountains, this hotel is 0.6 mi (0.9 km) from Pauanui Beach and 3.1 mi (5 km) from Pauanui Tairua Trail. Whangamata Beach and Hot Water Beach are also within 32 mi (52 km).

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Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 243 out of 380 reviews
Rating 8 - Good. 98 out of 380 reviews
Rating 6 - Okay. 28 out of 380 reviews
Rating 4 - Poor. 11 out of 380 reviews
Rating 2 - Terrible. 0 out of 380 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edwards & Co

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort set high in the treetops overlooking the mountains and river. Grrat location to enjoy sunset cocktails on the deck of the restaurant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sidhesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very unique…it’s like staying in a treehouse! Very comfortable and quiet. Pool is great! They even have free laundry, which was most appreciated. Make sure that you can walk stairs and hills if you want to stay here. We would come back in a heartbeat!
Stayed 1 night in Feb 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Felt very safe and cared for
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay with great service. I would definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bungalo in the trees. Our heated floor in the bathroom didnt work but otherwise beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special stay
The grounds of the property are beautiful and we enjoyed using the amenities like the tennis court, pool and hot tub. It was also very nice that they would lend items like shovels for use at hot water beach free of charge. I enjoyed the stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very hilly, parking is a bit of a hike from your room. Gorgeous property, feels like you’re in a rainforest. Excellent buffet breakfast (although essentially identical both days). Free loan of shovels for hot water beach.
Stayed 2 nights in Jan 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were wonderful and staff was very welcoming, friendly, and helpful. We would definitely stay again when visiting New Zealand.
Stayed 2 nights in Apr 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Far too many stairs
Stayed 2 nights in Feb 2025

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specially the Staff. Emile was a very good person, even he speaks Spanish. Really great
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable clean room set in a beautiful wooded location on a hillside. Lots of birdsong to sit and listen to on the attached deck. Very nice beach within walking distance. on-site restaurant has wonderful setting and ambience, food is good but not great. Pauanui is a little too quiet for my taste... only one road in and out, and only 2 restaurants open in the evening (other than the property), but I wouldn't ding the hotel for that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

It’s a little bit of paradise in the bush but only minutes to the beach. The only thing that lets it down is the food, definitely not 5 star food, we were there for 3 nights and our original intention was to have dinner there for all 3 nights, but my dinner was very basic and definitely not a lot of it, was very disappointed, we went out for dinner the remaining 2 nights, plus breakfast again is basic food that you make at home every day!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staying in beautiful rain forest with excellent restaurant
Stayed 4 nights in Feb 2023

10/10 Excellent

ANUJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels review
Amazingly, every hotel we stayed at so far has been really wonderful and excellent in hospitality, cleanliness, professional service and staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room set in gorgeous scenic forests, good restaurant with lovely food.
Stayed 1 night in Aug 2023

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really lovely and spacious. Big comfy bed, very nice bathroom with heated floor, great balcony, big fridge and they even had plates/bowls/cutlery. The outdoor pool was nice and had a sauna and a hot tub (although the hot tub wasn't very warm). Good little gym, great tennis court and free mountain bikes! They also had free laundry which was amazing. The breakfast was ok, fairly standard buffet with fresh and tinned fruit, yogurts, cereals, sliced bread, pastries, cheese, meat and some hot food in heated trays (scrambled eggs, sausages, bacon, baked beans). We didn't eat any other meals there as found some better looking restaurants nearby. The staff were very friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding is the only to describe this property . The treetops rooms are all up the steep driveway however staff are only to happy to transfer all guests with the golf cart. The meals in Miah restaurant are international standard
Stayed 1 night in Aug 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning property. Peaceful, natural, and impeccable staff and service. Located near a beautiful beach, a rewarding hike, and in a very relaxed town. Lovely pool, sauna, and cedar hot tub as well. We loved our stay and will recommend it without reservation!
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short
Had a great one night stay. Wish we could have stayed longer.
Stayed 1 night in Jan 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly one of the most memorable properties - well appointed private chalets tucked amidst lush green, so beautiful and peaceful. Top notch humans also!
Stayed 2 nights in Jan 2023

8/10 Good

Antony

Liked: Staff & service
Quiet setting. Very limited dinning options, a big drive to anywhere
Stayed 3 nights in Apr 2023

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, room comfort
A mixed bag
The visit was a real mixed bag. Good - Room comfort overall is good. Most of the staff are friendly/trying their best. The location in the forest is great, nice to have a gym and pool etc. It could be romantic, but is a little bit of a walk to the beach/up a steep hill. Bad - The property and grounds need a lot of maintenance. Some of the access is very steep. Dinner was ok, breakfast is poor/disorganised. Overall it doesn't feel very 4* service. The staff do try, but either the place is under funded or not well managed.
Stayed 3 nights in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness, amenities
I feel like this place was pretty special a few years ago. The resort is built on the side of a huge hill, and, i'm guessing, used to be serviced by staff that would run you up in a golf cart, etc. - They seem understaffed, now, and you're kinda on your own for everything. If you're a hiker, and under 30, this might work for you. Otherwise, get ready to climb. - I'm not exaggerating. The cottage itself was cute, and nestled in the ferns, but, everything seems a little worn and dated.
Stayed 1 night in Nov 2024