The apartment was not the same we booked. I booked one apartment with 2 king beds and 2 sofa bed, which we found it would fit us better. The room they put us in was with only one king bed, one sofa bed, one single bed and one couch. COUCH! They put a sheet to pretend it was a bed but it was a bamboo couch, ridiculously small and uncomfortable. One couple slept at the sofa bed which was terrible, hard as rock and uneven. I was really sorry about them. I asked the reception to arrange other beds (to match our booking) and they laughed. They arranged a single bed which was ok. But nothing was done about the other king bed. The floor was filthy, impossible to walk barefoot. I asked a broom to clean it and they laughed.
And the most bizarre: the main shower was facing the
Other building window, like, really?!?! No wall at it, having a shower without any minimum privacy! No sense at all!!!!! I asked them a palliative solution which was a plastic curtain and some tape, but... come on... we felt completely uncomfortable. The staff is ok but not professional.