Find Hotel with a Concierge in Pasteur

"Our stay for the whole bookings was not comfortable. Noise from a disco bar across the hotel made our sleep and awful ones. We asked to switch room on the next day 2 February 2020 hotel did not cater, because they guarantee that the noise will not repeat on a sunday night, but in reality it didn’t happen. So we insisted to be moved on the early morning of monday 1.20am ish (made us very uncomfortable to unfortunately need to move on that hour, still noise can be heard but after 30mins noise...

"Air condition and also need to provide soundproof window due to heavy and noisy transportion passing by the hotel during night time where it spoil my resting time.."

"The Towel is so dirty and the customer service is worse. We ask why the room door lock was spoilt and the interior electic wire box was damage. There is hair on the bed. This is really becoming a motel instead of hotel. Hotel lobby full of cars and its a bus terminal . The only good point is the location and they offer double queen size bed at a reasonable price."

"Great location, staff were excellent, room was a good size and very comfortable"

"Our room was not ready when we arrived at 21:30, so we had to wait almost 10 minutes. We weren't walk-in guest, so they should've prepared the room for our arrival, especially at night. Otherwise, the room was clean, but had no window."

"This hotel is a really good choice for families with kids like ourselves. The hotel has many facilities for children such as: petting zoo, kids spa, indoor and outdoor playground, kids swimming pool, kids cooking class, etc. The hotel staff is also very friendly and helpful "