Find all hotels by Pan Pacific Hotels & Resorts in Pasir Gudang

"No food available after 7.30 pm same re no drink but not informed of this upon arrival. Golf course is good but rest of the place tired unkept staff friendly but have no idea what they are supposed to do. Water leak from ceiling in bedroom, loss of power in bedroom safe nit working in bedroom all in all a bad stay will not go back "

"No receptionist and property was at 2nd floor. We found out that we need to whatsapp to a number to get access into the property and that message was pasted at level 1 just beside the door to the stairs. We didn't see it at first and went up the stairs and kept pressing the door bell for about 5 mins. We called the whatsapp number but the call was hang up. Instead, they replied to the messages only. There was no safety lock inside the door and the toilet bowl had some brownish stain. Due to...

"good place to stay"

"slightly pricey. "

"Ridiculous. I did not stay at this hotel becuase it was fully booked eventhough I had paid for it. And now that I requested for a refund, the hotel/expedia is not entertaining my request promptly. Called expedia a few times, and till date no service recovery. Do I need to keep making calls just so someone can look into the matter?!! "