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KSL Hotel & Resort

4.0 star property
Family-friendly Johor Bahru resort connected to a shopping center, steps from KSL City Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for KSL Hotel & Resort

2 BR PREMIER (PRIVATE POOL B) 1K,1Q (Check in at D'Esplanade Residence) | Living area | LCD TV
0B | In-room safe, cribs/infant beds, free WiFi, wheelchair access
Terrace/patio
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry
The price is SAR 147
SAR 168 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 56 of 56 rooms

View all photos for 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | In-room safe, cribs/infant beds, free WiFi, wheelchair access

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized refrigerator/freezer
LCD TV
2 bedrooms
Hair dryer
Bidet
Free bottled water
  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area | LCD TV

Honeymoon Suite (Round Bed)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Free bottled water
Coffee/tea maker
Living room
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Duplex

Highlights

Air conditioning
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 270 sq m
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Premier Duplex Apartment

Premier Duplex Apartment | Living area | LCD TV

Premier Duplex Apartment

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 170 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Executive Penthouse 3 plus 1 Bedroom Apartment

Executive Penthouse 3 plus 1 Bedroom Apartment | Living area | LCD TV

Executive Penthouse 3 plus 1 Bedroom Apartment

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 270 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Room

Highlights

Separate dining area
Private spa tub
Air conditioning
Kitchenette
Refrigerator
LCD TV
Hair dryer
Bidet
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Electric kettle
Free bottled water
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Room

Presidential Room | Living area | LCD TV

Presidential Room

Highlights

Separate dining area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Hair dryer
Bidet
Electric kettle
  • 78 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Room

Highlights

Separate dining area
Private spa tub
Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Electric kettle
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment B

Executive Penthouse Apartment B | View from room

Executive Penthouse Apartment B

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 51.0 sq m
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Free bottled water
Coffee/tea maker
In-room safe
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Electric kettle
Free bottled water
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Electric kettle
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Deluxe King A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King A

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bathrobes
Bidet
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Queen Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bathrobes
Bidet
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Penthouse Apartment A

Executive Penthouse Apartment A | Living area | LCD TV

Executive Penthouse Apartment A

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
4 bedrooms
Hair dryer
Bidet
  • 270 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Deluxe King B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King B

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bathrobes
Bidet
Electric kettle
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Electric kettle
Free bottled water
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Electric kettle
Free bottled water
Coffee/tea maker
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
4 bedrooms
Hair dryer
Bidet
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
3 bedrooms
2 bathrooms
Hair dryer
  • 139 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Electric kettle
Free bottled water
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Electric kettle
Free bottled water
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized refrigerator/freezer
LCD TV
3 bedrooms
Hair dryer
Bidet
Free bottled water
  • 139 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area | LCD TV

Executive 3 Bedroom With Private Pool B

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
3 bedrooms
Bidet
Free bottled water
Coffee/tea maker
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
3 bedrooms
Hair dryer
Bidet
Free bottled water
  • 177 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room | LCD TV

Executive 3 Bedroom With Private Pool A

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
3 bedrooms
Bidet
Free bottled water
Coffee/tea maker
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Bluebell Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Twin Bed

View all photos for Superior Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Caladium Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Three Bedroom Premier Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 2 Queen Beds

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Premier Deluxe Room B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Four Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7
  • 1 Twin Bed, 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse Apartment A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7
  • 1 Twin Bed, 1 King Bed and 2 Queen Beds

View all photos for Camellia Premier Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Room A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Super King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 8
  • 3 Twin Beds and 3 King Beds

View all photos for Camellia Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Duplex

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8
  • 1 King Bed

View all photos for Honeymoon Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 1 King Bed

View all photos for Executive Penthouse Apartment B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7
  • 1 Twin Bed and 3 King Beds

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Exterior

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Pool
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The price is SAR 254
SAR 308 total
includes taxes & fees
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About the neighborhood

Map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250

What's nearby

  • KSL City Mall - 1 min walk
  • Plaza Pelangi - 14 min walk
  • Komtar JBCC - 3 min drive
  • Johor Bahru City Square - 4 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪Tiger Sugar - ‬6 min walk
  • ‪TaoYuan 桃園坊 - ‬1 min walk
  • ‪D'Laksa 正宗槟城叻沙 - ‬1 min walk
  • ‪D'Shanghai 大上海 - ‬1 min walk
  • ‪Tan Ngan Lo Herbal Tea - ‬1 min walk

About this property

KSL Hotel & Resort

Upscale family-friendly resort near KSL City Mall
Located close to Angry Birds Activity Park Johor Bahru and Johor Bahru City Square, KSL Hotel & Resort provides a grocery/convenience store, a terrace, and shopping on site. For some rest and relaxation, visit the sauna. The on-site restaurant, INFUSION CAFE, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide and sun loungers
  • Buffet breakfast (surcharge), a water park (surcharge), and tour/ticket assistance
  • A ballroom, meeting rooms, and a TV in the lobby
  • A 24-hour front desk, ATM/banking services, and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 904 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Cribs/infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 60 for adults and MYR 35 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Frequently asked questions

Does KSL Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is KSL Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at KSL Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at KSL Hotel & Resort?

Check-out is at noon.

Where is KSL Hotel & Resort located?

This family-friendly Johor Bahru resort is located in a shopping district, within 2 mi (3 km) of KSL City Mall and Angry Birds Activity Park Johor Bahru. Johor Bahru Old Chinese Temple and Johor Bahru City Square are also within 3 mi (5 km).

KSL Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 277 out of 1009 reviews" "
Rating 8 - Good. 384 out of 1009 reviews" "
Rating 6 - Okay. 195 out of 1009 reviews" "
Rating 4 - Poor. 97 out of 1009 reviews" "
Rating 2 - Terrible. 56 out of 1009 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ching Hui

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had an excellent stay in this hotel overall. However, one notable downside was the lack of air conditioning in the lift lobby. This made it uncomfortable, especially during hotter parts of the day. Additionally, the waiting time for the lifts was longer than expected, which became a bit frustrating during peak hours.
Stayed 1 night in Jan 2025

8/10 Good

Khoo

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Convenient and bustling street Property however looks dated Breakfast area has cockroach :(
Stayed 1 night in Dec 2024

10/10 Excellent

Goh

Stayed 2 nights in Jan 2025

6/10 Okay

Eason

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was as per usual as we had visit KSL on a numerous occasions and short stay at the hotel. What was disappointed this time was weak wifi, no hot water for showering and poor noise insulation at tower 2 room.
Stayed 2 nights in Jan 2025

8/10 Good

Zijuan

Traveled with group
Liked: Cleanliness, staff & service, amenities
TOO old and no so clean
Stayed 1 night in Dec 2024

8/10 Good

MAY CHEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient as hotel is just connected to KSL mall with lots of shopping and eateries and huge lotus supermarket. will not be affected by weather as just walking next door through. night market with local delights etc just along the whole stretch of road outside ksl hotel every MOnday.
Stayed 3 nights in Dec 2024

8/10 Good

FUNG PENG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is comfortable. Very helpful front desk and service staff. Overall very good experience staying with KSL Resort.
Stayed 1 night in Dec 2024

10/10 Excellent

Heru Wijaya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience for family holiday
Stayed 1 night in Dec 2024

8/10 Good

Lalitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the breakfast were superb. There were lots of hair salon and massage center each corner. But the toilets of the mall need improvement. Lots of food around the Mall. Overall good.
Stayed 1 night in Dec 2024

8/10 Good

Sudip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a pleasant stay at the KSL city. Good for family outing.
Stayed 3 nights in Dec 2024

8/10 Good

KWANG KHENG, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N. A.
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Traveled with family and small children, Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
Overall experience let down by not working lift. There are 4 lifts for the 39 storey, but only 2 are working. The corridors are dark and dirty. The room interior is fine though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wan Tyng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the express check out service. Shopping mall just right beside and also there are a lot eateries within walking distance.
Stayed 1 night in Dec 2024

10/10 Excellent

Alvin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was quite aged and barely furnished but it is adequate and convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Leong Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice & clean.
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The upgrading lift access to car park and shopping mall takes more than 2 years and still in the upgrading. Left only 1 life operated in each lobby. The congestion and time wasted on waiting especially need to go to carpark in the morning. The congestion get worst when there are conferences at 7th floor in the hotel where they are sharing same access to car park lift.
Stayed 2 nights in Dec 2024

10/10 Excellent

ROCHELLE MEDINA

Stayed 1 night in Aug 2024

8/10 Good

Georgina Siew Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & well maintained
Stayed 1 night in Dec 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel and convenient location for shopping and eating
Stayed 2 nights in Dec 2024

6/10 Okay

EeLeng

Traveled with group
Liked: Staff & service
The powerpoints for hair dryer and charging points are loose. Looks like they can come off anytime.
Stayed 1 night in Dec 2024

6/10 Okay

soo

Liked: Cleanliness, staff & service
Breakfast buffet is not ok. Do not have fried chicken or nuggets. Lift is slow.
Stayed 3 nights in Dec 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Wei Hoon

Traveled with partner
Disliked: Amenities, property conditions & facilities
Slow services
Stayed 1 night in Dec 2024

4/10 Poor

Wai Hoong

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel seriously needs better maintenance, the water does not drain when showering...the rack where rhe towels are placed have many rusted spots...
Stayed 1 night in Nov 2024

10/10 Excellent

Tan Zheng Chuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024