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KSL Hotel & Resort

4.0 star property
Family-friendly Johor Bahru resort connected to a shopping center, steps from KSL City Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for KSL Hotel & Resort

2 BR PREMIER (PRIVATE POOL B) 1K,1Q (Check in at D'Esplanade Residence) | Living area | LCD TV
Terrace/patio
0B | In-room safe, cribs/infant beds, free WiFi, wheelchair access
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry
The price is SAR 145
SAR 167 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 56 of 56 rooms

View all photos for 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | In-room safe, cribs/infant beds, free WiFi, wheelchair access

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized refrigerator/freezer
LCD TV
2 bedrooms
Bidet
Hair dryer
Coffee/tea maker
  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area | LCD TV

Honeymoon Suite (Round Bed)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Duplex

Highlights

Air conditioning
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 270 sq m
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Premier Duplex Apartment

Premier Duplex Apartment | Living area | LCD TV

Premier Duplex Apartment

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 170 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Executive Penthouse 3 plus 1 Bedroom Apartment

Executive Penthouse 3 plus 1 Bedroom Apartment | Living area | LCD TV

Executive Penthouse 3 plus 1 Bedroom Apartment

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 270 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Room

Highlights

Separate dining area
Private spa tub
Air conditioning
Kitchenette
Refrigerator
LCD TV
Bidet
Hair dryer
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Room

Presidential Room | Living area | LCD TV

Presidential Room

Highlights

Separate dining area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Bidet
Hair dryer
Coffee/tea maker
  • 78 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Room

Highlights

Separate dining area
Private spa tub
Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Coffee/tea maker
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment B

Executive Penthouse Apartment B | View from room

Executive Penthouse Apartment B

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 51.0 sq m
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Coffee/tea maker
Free bottled water
In-room safe
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Deluxe King A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King A

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Bathrobes
Hair dryer
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Queen Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Bathrobes
Hair dryer
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Penthouse Apartment A

Executive Penthouse Apartment A | Living area | LCD TV

Executive Penthouse Apartment A

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
4 bedrooms
Bidet
Hair dryer
  • 270 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Deluxe King B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King B

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Bathrobes
Hair dryer
Coffee/tea maker
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
4 bedrooms
Bidet
Hair dryer
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Highlights

Separate dining area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LCD TV
3 bedrooms
Bidet
Hair dryer
  • 139 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Hair dryer
Coffee/tea maker
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Highlights

Private pool
Air conditioning
Full-sized refrigerator/freezer
LCD TV
3 bedrooms
Bidet
Hair dryer
Coffee/tea maker
  • 139 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area | LCD TV

Executive 3 Bedroom With Private Pool B

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
3 bedrooms
Bidet
Coffee/tea maker
Free bottled water
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
3 bedrooms
Bidet
Hair dryer
Coffee/tea maker
  • 177 sq m
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room | LCD TV

Executive 3 Bedroom With Private Pool A

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
3 bedrooms
Bidet
Coffee/tea maker
Free bottled water
  • 120 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Twin Room

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Bluebell Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Twin Bed

View all photos for Superior Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Caladium Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Three Bedroom Premier Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool B

  • Sleeps 6
  • 1 King Bed, 1 Twin Bed and 2 Queen Beds

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Premier Deluxe Room B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Four Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7
  • 1 Twin Bed, 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse Apartment A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7
  • 1 Twin Bed, 1 King Bed and 2 Queen Beds

View all photos for Camellia Premier Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Room A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Super King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 8
  • 3 Twin Beds and 3 King Beds

View all photos for Camellia Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Duplex

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8
  • 1 King Bed

View all photos for Honeymoon Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 1 King Bed

View all photos for Executive Penthouse Apartment B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7
  • 1 Twin Bed and 3 King Beds

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Exterior

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Pool
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The price is SAR 254
SAR 308 total
includes taxes & fees
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About the neighborhood

Map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250

What's nearby

  • KSL City Mall - 1 min walk
  • Plaza Pelangi - 14 min walk
  • Komtar JBCC - 3 min drive
  • Johor Bahru City Square - 4 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪Tiger Sugar - ‬6 min walk
  • ‪TaoYuan 桃園坊 - ‬1 min walk
  • ‪D'Laksa 正宗槟城叻沙 - ‬1 min walk
  • ‪D'Shanghai 大上海 - ‬1 min walk
  • ‪Tan Ngan Lo Herbal Tea - ‬1 min walk

About this property

KSL Hotel & Resort

Upscale family-friendly resort near KSL City Mall
Located close to Angry Birds Activity Park Johor Bahru and Johor Bahru City Square, KSL Hotel & Resort provides a grocery/convenience store, a terrace, and shopping on site. For some rest and relaxation, visit the sauna. The on-site restaurant, INFUSION CAFE, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide and sun loungers
  • Buffet breakfast (surcharge), a water park (surcharge), and karaoke
  • Meeting rooms, tour/ticket assistance, and wedding services
  • A front-desk safe, ATM/banking services, and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 904 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Cribs/infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 60 for adults and MYR 35 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Frequently asked questions

Does KSL Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is KSL Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at KSL Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at KSL Hotel & Resort?

Check-out is at noon.

Where is KSL Hotel & Resort located?

This family-friendly Johor Bahru resort is located in a shopping district, within 2 mi (3 km) of KSL City Mall and Angry Birds Activity Park Johor Bahru. Johor Bahru Old Chinese Temple and Johor Bahru City Square are also within 3 mi (5 km).

KSL Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 276 out of 1008 reviews" "
Rating 8 - Good. 384 out of 1008 reviews" "
Rating 6 - Okay. 194 out of 1008 reviews" "
Rating 4 - Poor. 97 out of 1008 reviews" "
Rating 2 - Terrible. 57 out of 1008 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alvin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property was quite aged and barely furnished but it is adequate and convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Leong Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice & clean.
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The upgrading lift access to car park and shopping mall takes more than 2 years and still in the upgrading. Left only 1 life operated in each lobby. The congestion and time wasted on waiting especially need to go to carpark in the morning. The congestion get worst when there are conferences at 7th floor in the hotel where they are sharing same access to car park lift.
Stayed 2 nights in Dec 2024

10/10 Excellent

ROCHELLE MEDINA

Stayed 1 night in Aug 2024

8/10 Good

Georgina Siew Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & well maintained
Stayed 1 night in Dec 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel and convenient location for shopping and eating
Stayed 2 nights in Dec 2024

6/10 Okay

EeLeng

Traveled with group
Liked: Staff & service
The powerpoints for hair dryer and charging points are loose. Looks like they can come off anytime.
Stayed 1 night in Dec 2024

6/10 Okay

soo

Liked: Cleanliness, staff & service
Breakfast buffet is not ok. Do not have fried chicken or nuggets. Lift is slow.
Stayed 3 nights in Dec 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Wei Hoon

Traveled with partner
Disliked: Amenities, property conditions & facilities
Slow services
Stayed 1 night in Dec 2024

4/10 Poor

Wai Hoong

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel seriously needs better maintenance, the water does not drain when showering...the rack where rhe towels are placed have many rusted spots...
Stayed 1 night in Nov 2024

10/10 Excellent

Tan Zheng Chuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within KSL shopping mall
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated hotel. Bathtub was leaking. Phone in room not working. Qr code to request for services also solicited no response However the hotel is generally well cleaned. Service staff tried their best and was friendly. Location is good but KSL mall is not well maintained.
Stayed 2 nights in Nov 2024

6/10 Okay

Toon

Traveled with partner
The bathroom towel not clean. Late night still can hear people talking
Stayed 1 night in Nov 2024

6/10 Okay

Jun

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The iron board, hair dryer and fridge are not in working condition in the hotel. Other than that, i have no other issues.
Stayed 1 night in Nov 2024

10/10 Excellent

THIAM KEE

Liked: Amenities
Near shopping mall Safe box and fridge out of order property quite run down
Stayed 1 night in Nov 2024

10/10 Excellent

MAY CHEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to KSL mall even though weather is bad.Eateries and food street, lotus superamrket etc in the mall.walk out the streets too many eateries.
Stayed 2 nights in Nov 2024

6/10 Okay

Wai Hoong

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Monico

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a lot of places to eat. It's near the checkpoint.
Stayed 1 night in Nov 2024

8/10 Good

Chan Meng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay at your hotel and because its in a central location we do find it very convenient getting around
Stayed 2 nights in Nov 2024

10/10 Excellent

Meng Siong Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Nov 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2024

8/10 Good

Julien Cheun Woei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Nov 2024

10/10 Excellent

Wei Sheng

Location and cleanliness
Stayed 1 night in Nov 2024