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"This hotel exceeded expectations being located within a gated property and the staff was helpful. The surrounding gardens were pretty. Breakfast is only served 7:30-9 so we missed breakfast after a late arrival. The hotel is located near restaurants. The surrounding area is not quiet; however, convenience was worth the noise. You can arrange for private transportation from the airport directly with the hotel, which was helpful. "

"The gardens are amazing. The rooms are very beautiful with interesting furnishings. Comfy and quiet "

"The property was easy to find and in an awesome location. The staff was friendly and very accommodating. Breakfast being included was a terrific surprise and very good. We would stay again and recommend it. "

"Beautiful clean and very comfortable stay. Will return !"

"This hotel is by far one of the best we've stayed. The hospitality is top tier the manager was amazing we lived everything about it will return. "

"Amazing staff "

"Very beautiful and awesome to stay for few days! Will come back soon again"

"Yvan the manager was absolutely phenomenal. He took care of us from the time we buzzed in after the private car drove us from Antigua and booked every minute of our stay from the time we woke up to bed time. He made all transportation arrangements and even paid less than half the price for a premium driver back to the Guatemala airport. He arranged the best meals. Constantly had drinks and food delivered to our room amd last but not least on last day extended our stay till 4 pm so we could book the 90 min reflexology and 2 hour massages. Ok I have to admit that him growing up near me north of Montreal Quebec and speaking several languages fluent didn’t hurt. Oh we sampled some of the best IPA ever. My wife and I cannot wait to call Yvan to set up another trip. We even invited him to our house in Tampa for his next vacation. What a great place but it takes a great leader to make it happen. He treats his staff very well and we arranged for everyone on the facilities, including the kitchen staff and the room cleaners to get a proper tip. And Yvan made all the arrangements with them directly without having to stop by a single ATM. 5 star service in Panajachel Guatemala. Now that was a new one for me having been there for the past 35 years. It grew quite a bit. I recommend reconsidering hiking St Pedro Volcano alone in less than 5 hours which we did 12 miles of climbing that day on our watches. Maybe go slower or learn that we are getting a bit older. Thanks so much. Ciao. Mario"

"The bedroom was a good size, clean, geographically good location and had friendly staff. Unfortunately the hostel was not far from a bar that was pumping music till late. However the room had a new tv thay could connect to Netflix, youtube etc"