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Copthorne Hotel Palmerston North

4.0 star property
Palmerston North hotel in West End with a fitness center and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Palmerston North

Bar (on property)
Family Room | Private kitchen | Fridge, electric kettle, eco-friendly cleaning products
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby sitting area
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The price is SAR 268
SAR 308 total
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Twin

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2014
Portable fan
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite

Highlights

Balcony
Separate dining area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior King

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Portable fan
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
110 Fitzherbert Avenue, Palmerston North, 5301

What's nearby

  • The Square - 6 min walk
  • Palmerston North Convention Centre - 8 min walk
  • Victoria Esplanade - 2 min drive
  • Arena Manawatu - 3 min drive
  • Palmerston North Hospital - 5 min drive

Getting around

  • Palmerston North (PMR-Palmerston North Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Flavour Bistro - ‬9 min walk
  • ‪Fishtown Takeaways - ‬4 min walk
  • ‪The Office - ‬10 min walk
  • ‪Columbus Coffee Palmerston North - ‬6 min walk

About this property

Copthorne Hotel Palmerston North

Hotel located in West End
Take advantage of a garden, a library, and dry cleaning/laundry services at Copthorne Hotel Palmerston North. The on-site local cuisine restaurant, Jimmy Cooks Kiwi Kitchen, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and an electric car charging station
  • An elevator, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 76 rooms feature comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen
  • Jimmy Cooks Bar

Things to do

  • Bike parking
  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Portable fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Renovations and closures

The property will be renovating from December 11 2023 to February 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 10-device limit; WiFi in public areas is also free and has a 10-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Frequently asked questions

Is Copthorne Hotel Palmerston North pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel Palmerston North?

Self parking is free at this property.

What time is check-in at Copthorne Hotel Palmerston North?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Palmerston North?

Check-out is at 10 AM.

Where is Copthorne Hotel Palmerston North located?

Located in West End, this hotel is within a 10-minute walk of The Square, Palmerston North Convention Centre, and City Library. Te Manawa and Centrepoint Theatre are also within 10 minutes.

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 387 out of 1002 reviews" "
Rating 8 - Good. 373 out of 1002 reviews" "
Rating 6 - Okay. 162 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having a King side bed and lots of room space. Lovely staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024

6/10 Okay

Brett

Business traveler
Liked: Staff & service
Stayed here for 1 night, stop over for work, stayed in outside unit, place didn’t feel clean, very outdated, staff were excellent, a lot of building and renovation going on around the main hotel building, very average really, probably would stay elsewhere next time

2/10 Terrible

Betty

Disliked: Staff & service, property conditions & facilities
The whole place was mess as a building site and very noisy. There was a loud noise in the room & I am a good sleeper but would not have been able to sleep with that so I got the manager who rang the kitchen and asked them to put off their expelair. That was the noise so I was told it would go until 9pm each night but went until 9.30pm then started up at 5-45 am for breakfast besides the banging next door of the builders during the day it was not a plesant place to sit. I paid good money for that room and should have been given a discount. The website should have stated it was a building site and I would not have gone there. They should never had that room occupied and I paid for 3 nights in advance. Very very dissappointing stay. The consumers act says a service must be fit for the purpose. This was definitely not
Stayed 3 nights in Oct 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked us in last Saturday, 21/09 around 5pm was very accommodating. He epitomises “customer service” — highly commendable. Copthorne will be our 1st choice of accommodation on our next visit because of him — hopefully after all the construction are done.
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and very helpful staff. There were some problems with the elevators and it was hard to get around the building because the stairs were closed, but I think that's just due to the age of the building and current renovations.
Stayed 1 night in Sep 2024

4/10 Poor

Kylie

This property is under construction….the construction noise started at 8:30am and was restless!
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Staff & service
Under construciton, workers started early
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Loved our stay and even with Reno going on the woodpecker didn't start until 8am
Stayed 2 nights in Sep 2024

8/10 Good

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
the room was great - at night i wanted a shower but no hot water so had it in the morning when there was hot water - i asked for a blanket for the bed as there were none in the room and the service for that was fantastic. great location for what i needed.
Stayed 3 nights in Sep 2024

6/10 Okay

Isabella

Stayed 1 night in Jun 2024

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are really lovely, I had a really polite gentleman working in the restaurant at breakfast on both mornings and the reception staff and room service were really courteous too. The gym was good, room was spacious. Restaurant food quality was VERY GOOD and they accommodate dietary requests with no issues. Would recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient overnight stay. Safe parking
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice one night stay. On going building work going on will be very nice once finished
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the comfort and tranquility of the hotel. The staff were so polite and engaging. It was a very pleasant stay.
Stayed 4 nights in Aug 2024

8/10 Good

Kingsley

Business traveler
Liked: Cleanliness
Renovation's happening
Stayed 2 nights in Apr 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked information of shoppping a map of town just information of your restaurant ect TV also
Stayed 3 nights in Aug 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Handy to city
Stayed 1 night in Jul 2024

6/10 Okay

Fayln

Traveled with family
Disliked: Amenities, property conditions & facilities
The condensation in our room was sppalling. And also reception thought we were leaving without paying, when the husband was only going to get the car for the luggage!
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy.
Stayed 1 night in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Stayed 1 night in Jul 2024