Hotel Luna Otsu provides free Japanese breakfast and more. Stay connected with free in-room WiFi.
Additional perks include:
Free self parking
Smoke-free premises, a 24-hour front desk, and an elevator
Luggage storage
Room features
All guestrooms at Hotel Luna Otsu include perks such as air conditioning, in addition to amenities like free WiFi and minibars.
Extra amenities include:
Bathrooms with separate tubs/showers and toilets with electronic bidets
Flat-screen TVs with streaming services and DVD players
Refrigerators, free tea bags/instant coffee, and heating
Languages
Japanese
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Children 5 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hotel Luna Otsu Otsu
Hotel Luna Otsu Hotel
Hotel Luna Otsu Hotel Otsu
Hotel Luna Otsu Adult only
Hotel Luna Otsu Adults Only
Frequently asked questions
Is Hotel Luna Otsu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Luna Otsu?
Self parking is free at this property.
What time is check-in at Hotel Luna Otsu?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Luna Otsu?
Check-out is at 11:00 AM.
Where is Hotel Luna Otsu located?
Situated in Otsu, this hotel is within a 15-minute walk of Aeon Mall Kusatsu and Lake Biwa. Biwako Hall and Ishiyamadera Temple are also within 3 mi (5 km). Seta Station is 26 minutes by foot.
Hotel Luna Otsu Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 6 out of 18 reviews" "
10 - Excellent
6
Rating 8 - Good. 6 out of 18 reviews" "
8 - Good
6
Rating 6 - Okay. 1 out of 18 reviews" "
6 - Okay
1
Rating 4 - Poor. 4 out of 18 reviews" "
4 - Poor
4
Rating 2 - Terrible. 1 out of 18 reviews" "
2 - Terrible
1
7.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
Audra
Traveled with partner
7 April 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.
Audra
Stayed 8 nights in Mar 2024
8/10 Good
Wing Shan Bonita
6 April 2024
Liked: Staff & service
It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom.