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Biwako Ryokusuitei

3.5 star property
Escape to serenity with relaxing baths and rejuvenating treatments at hand. Discover your tranquil haven near ancient temples.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Biwako Ryokusuitei

Deep-tissue massages, Thai massages, facials, reflexology
Property amenity
Free toiletries, hair dryer, slippers, electronic bidet
Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes
Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is SAR 752
SAR 828 total
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 34 sq m
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Toilet with electronic bidet
  • 54 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Private bathroom
  • 34 sq m
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 80 sq m
  • Lake view
  • Sleeps 7
  • 7 Twin Futons

View all photos for Ao No Syou Standard Twin Room - Non-Smoking

Ao No Syou Standard Twin Room - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Standard Twin Room - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 22 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 50 sq m
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Private bathroom
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | View from room

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Private bathroom
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Toilet with electronic bidet
  • 72 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 32 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Lake view
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Twin Futons

View all photos for Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Smart TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room) | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Hair dryer
Toilet with electronic bidet
Private bathroom
  • 34 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Biwa no Kaze Japanese style 3 beds with open-a

Down comforters, in-room safe, desk, blackout drapes

Biwa no Kaze Japanese style 3 beds with open-a

  • Sleeps 3
  • 3 Twin Beds

View all photos for Huuga Japanese Western Style Room With Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Huuga Japanese Western Style Room With Open Air Bath

  • Sleeps 4
  • 3 Twin Futons and 2 Twin Beds

View all photos for Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Huuga Japanese Style Room with Open Air Bath

View from property

Huuga Japanese Style Room with Open Air Bath

  • Sleeps 5
  • 5 Twin Futons

View all photos for Yuuga Japanese Style Room With Open Air Bath

Dining

Yuuga Japanese Style Room With Open Air Bath

  • Sleeps 5
  • 5 Twin Futons

View all photos for Biwa No Kaze Japanese Western Style Room with Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Western Style Room with Open Air Bath

  • Sleeps 7
  • 2 Twin Beds and 5 Twin Futons

View all photos for Biwa No Kaze Japanese Style Room with Open Air Bath

Dining

Biwa No Kaze Japanese Style Room with Open Air Bath

  • Sleeps 5
  • 5 Twin Futons

View all photos for Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Ao No Syou Standard Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Manyo Japanese Style Room with Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Manyo Japanese Style Room with Open Air Bath

  • Sleeps 8
  • 8 Twin Futons

View all photos for Luxury Quadruple Room

Down comforters, in-room safe, desk, blackout drapes

Luxury Quadruple Room

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

Comfort Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Family Room

Dining

Deluxe Family Room

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

Superior Quadruple Room

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Ao No Ayou Partial Lake View Standard Twin Room

Down comforters, in-room safe, desk, blackout drapes

Ao No Ayou Partial Lake View Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room with Private Bathroom

Down comforters, in-room safe, desk, blackout drapes

Family Room with Private Bathroom

  • Sleeps 4
  • 4 Twin Beds

View all photos for Yuuga Japanese-style twin room with hot spring observation bath

Down comforters, in-room safe, desk, blackout drapes

Yuuga Japanese-style twin room with hot spring observation bath

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

Similar properties

Indoor pool

Yumotokan

Spa
Parking included
Free WiFi
Air conditioning
9.4 out of 10, Exceptional, (633)
The price is SAR 901
SAR 991 total
includes taxes & fees
10 Feb - 11 Feb
Yumotokan

About the neighborhood

Map
6-1-6 Ogoto, Otsu, Shiga-ken, 520-0101

What's nearby

  • Ogoto Onsen - 2 min walk
  • Hiei-zan & Enryaku-ji - 8 min drive
  • Biwako Valley Ski Resort - 15 min drive
  • Enryakuji Temple - 19 min drive
  • Kiyomizu Temple - 22 min drive

Getting around

  • Ogotoonsen station - 17 min walk
  • Kansai Intl. Airport (KIX) - 108 min drive

Restaurants

  • ‪伊予製麺雄琴店 - ‬19 min walk
  • ‪麺屋聖〜kiyo〜 - ‬13 min walk
  • ‪ガールズファンタジー - ‬5 min walk
  • ‪プルプルネクステージ - ‬8 min walk
  • ‪フォーナイン - ‬9 min walk

About this property

Biwako Ryokusuitei

Ryokan near Saikyoji Temple
Located close to Ukimido and Shozuiji Temple, Biwako Ryokusuitei provides an indoor public bath (no minerals), a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the 24-hour public bath, and indulge in a massage, a facial, or reflexology. Free in-room WiFi is available to all guests, along with a Japanese garden and a library.
Other perks at this ryokan include:
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and a gift shop
  • Meeting rooms, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 70 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • 50-inch Smart TVs with digital channels
  • Children's slippers, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 2200 for adults and JPY 2200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Karaoke
  • Spa services

Family friendly

  • Free area shuttle

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Japanese garden
  • Terrace

Spa

  • 24-hour public bath access
  • Facials
  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Massage - deep-tissue
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch Smart TV
  • Digital channels

Food and drink

  • Kaiseki meal

More

  • Children's slippers
  • Desk
  • Geta (wooden sandals)
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Biwako Ryokusuitei
Biwako Ryokusuitei Inn
Biwako Ryokusuitei Inn Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Ryokan
Biwako Ryokusuitei Ryokan Otsu

Frequently asked questions

Is Biwako Ryokusuitei pet-friendly?

No, pets are not allowed at this property.

How much is parking at Biwako Ryokusuitei?

Self parking is free at this property.

What time is check-in at Biwako Ryokusuitei?

Check-in start time: 3 PM; Check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at Biwako Ryokusuitei?

Check-out is at 10 AM.

Where is Biwako Ryokusuitei located?

Situated on the Strip, this spa ryokan is within 3 mi (5 km) of Saikyoji Temple, Ukimido, and Shozuiji Temple. Enryakuji Temple and Biwako Valley Ski Resort are also within 12 mi (20 km). Ogotoonsen station is 17 minutes by foot.

Biwako Ryokusuitei Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 398 reviews" "
Rating 8 - Good. 114 out of 398 reviews" "
Rating 6 - Okay. 40 out of 398 reviews" "
Rating 4 - Poor. 8 out of 398 reviews" "
Rating 2 - Terrible. 6 out of 398 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Weining

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable and relaxing 3 days at Ryokusuiten. The staff there are the best. Enjoyed in-room hotspring and nightly Kaiseiki. We pre-ordered different dinner for each night with very reasonable added price. Would love to go back again.
Stayed 3 nights in Jan 2025

8/10 Good

lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice meals (dinner and breakfast), clean room. friendly staff. All you can drink happy hour. Snacks and drinks have good variety already. Frequent shuttle bus to train station, not much wait time. Efficient check in and check out.
Stayed 1 night in Jan 2025

10/10 Excellent

Vianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean room and comfortable. Staffs are friendly and helpful. Breakfast is very good, even has grill seafood by your own on the dining table. Free shuttle bus to hotel from train station and only a few minutes journey. Will come back again and try the in room onset next time.
Stayed 3 nights in Jan 2025

10/10 Excellent

Codey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was awesome. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. The shuttle was at the jR station waiting for the guests when we arrived. We loved our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Brianna

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was cool!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tze Hiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen in the room with a fantastic lake view. Hotel offers seafood barbecue buffet for Breakfast. Best breakfast ever.

6/10 Okay

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient as they have shuttle bus pick up from station. Dinner under my expectation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wai Sun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall the hotal is clean and we have a nice sleep at night
Stayed 1 night in Nov 2024

10/10 Excellent

CALVIN

Stayed 1 night in Oct 2024

10/10 Excellent

Long

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the property :)
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
My family of 6 stayed at Biwako Ryokusuitei for one night. We all had a very pleasant time enjoying the onsen, the amazing dinner/breakfast food, and the excellent services by the staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Chi Leung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Suite
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with beautiful look over the lake
Stayed 1 night in Nov 2024

10/10 Excellent

Lemual, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing
Stayed 1 night in Oct 2024

10/10 Excellent

Yu, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Biwako Ryokusuite was a great experience. Has beautiful public onsen and amazing food. The private bath faces the east with a great sunrise experience. Getting there is easy from Kyoto station, I transferred to a local train from the Shinkansen. The resort has a shuttle that will pick up your luggage if you are early or pick you up if you are on time for checkin. If you are early, I recommend walking from the station to the resort, beautiful temple on the way. Staff were extremely friendly, and most drinks and snacks are all inclusive. Highly recommend to get the Kaiseki dinner while you are there.
Stayed 1 night in Oct 2024

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vincci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Callum

Traveled with partner, Traveled with family
Disliked: Staff & service
We stayed at Biwako Ryokusuitei for two nights, and it was one of the most disappointing onsen hotel experiences we've had in Japan. Having visited over a dozen times, we had high expectations, especially for the kaiseki dinner. Unfortunately, the food and service were big letdowns. The omi beef, which was heavily advertised, was a huge disappointment. The shabu shabu was overly fatty and oily, and the steak was a poor cut. Many dishes seemed pre-prepared due to the hotel’s size—sashimi was served frozen, hot dishes arrived cold, and the tempura was soggy. Breakfast was also subpar. The "grill your own fish/seafood" experience sounded fun, but the seafood didn’t taste fresh. We suspected that leftovers from breakfast were reused in the kaiseki dinner, leading to repetitive meals, which was very disappointing. Service, particularly during the first night’s dinner, was also problematic. Our server was clearly sick, coughing behind his mask throughout the meal, which made us uncomfortable. The meal felt rushed, and he even served rice with his thumb in the bowl, which was off-putting and unhygienic. Additionally, roadworks in front of the hotel created a noisy and dusty environment, making it hard to relax. While the views of Lake Biwa were beautiful, the food, rushed service, and disturbance from the roadworks ruined the experience. We would not recommend this place to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diem Trang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024