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"Staff was wonderful "

"The staff were amazing, so knowledgeable about transpo, and helpful w my heavy bag up front stairs. Shout out to Elisa. Thank you for excellent service! Breakfast was so delicious. I loved the various smoothies, and self serve espresso machines. The lobby/bar area was gorgeous, with gas fireplace and interesting art. Also, i appreciated the portable fan in room, as most hotels run central heating and too hot for me. I would have given 5 stars, except for the pillows (way too soft), and the...

"A unique hotel with a lot of unforced charm and very pleasant, helpful staff."

"Good hotel close to the train station. They did not clear the snow/ice immediately outside the hotel entrance so it was relatively treacherous crossing the road with luggage to go to the train station through the covered mall."

"Our overall satisfaction with this hotel is unremarkable, but the dirty and stained carpeting throughout gave this hotel the feel of poverty. Also the bathroom was inadequate--shower water ran all over the floor with the drain between sink and toilet. Double bed sagged. Great service from the front desk--friendly, spoke excellent English, eager to give helpful suggestions. Pretty good breakfast buffet. 10-15 minutes walk to harbor."

"They were closed during my stay and moved us to Clarion Hotel Bastion. We loved it!! They offered Breakfast, Afternoon Snacks and Supper!"

"The bathroom lacked a safety rail in the shower, which I consider dangerous because I am over 70 years old. In addition, the electric water heater had a cord which was so short that it could not reach the electrical outlet in the kitchen area. I had to call the desk and ask for an extension cord, in general, there were be no not enough electrical outlets in the room. on the positive side, I thought the room was very beautiful and spacious. The young women who worked at the front desk were...