6/10 Okay
Nate
15 January 2025
Disliked: Staff & service, property conditions & facilities
I don’t usually write bad reviews, but my experience at this APA Hotel warrants one. The staff here were completely unhelpful and apathetic. As a paying guest, I expected at least basic assistance, but every time I asked a question—whether it was for directions to a restaurant or help calling a taxi—I was met with the dismissive response, “No, we can’t help you.”
This level of service is unacceptable, especially from a large and reputable chain like APA. I’ve stayed at other APA locations without any issues, so I can only assume this poor experience is due to the hotel’s location in the heart of Dotonbori, a chaotic party district.
If you’re visiting this area, do yourself a favor and skip this particular APA Hotel. There are plenty of other hotels nearby that will hopefully provide better service, cleanliness, and hospitality—something this location severely lacks.
Nate
Stayed 5 nights in Jan 2025