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"excellent service and staff so friendly. The buffet was amazing and enjoyed the onsen immensely "

"This is the best 3 stars hotel. We love the hot springs that included in the hotel. It’s compact but very clean and have everything we need. We definitely come back to Tokyu stay franchise on our next trip to Japan"

"The hotel is in an excellent location, being opposite JR Hakodate station and the famous seafood markets. Even though we were staying in winter, the hotel was nice and cozy and the staff were excellent. Rooms are well appointed with everything you need for a comfortable stay"

"Good location "

"The staff couldn't do more for you. Ushered to front desk and personally taken to the room and everything explained.. Room was beautiful. Futon very comfortable. Top floor onsen and several onsen on the bottom floor. Breakfast was plentiful. I'd stay again. "

"The hotel overall is very good, the lobby, staff and food. Though the bathroom smells bad since there is no exhaust. "

"This is a really nice and clean hotel. Our initial room smelled like cigarettes and the staff checked it out. They then upgraded us to another room with ocean view as an apology. Very kind staff. They do speak English. The bathhouse (onsen) is great. Many options and clean. It is right next to the ocean too! "

"Beautiful and convenient. The top floor lounge provides an epic view. Loved the pillow library. "

"Love the views from the room, onsen, resting area with the sense of glamorous old school Japanese style. Well thoughts for stayer with great hotel’s massage with reasonable price, country side vibe onsen, free ramen from 10pm (unsure if applies to all). I am not going to think of other stays in Hakodate, but here!"