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The Busena Terrace

4.5 star property
Luxury resort on the beach, with indoor pool

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Photo gallery for The Busena Terrace

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Deluxe Suite Room, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Cafe
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Pool
The current price is SAR 1,029
SAR 1,324 total
includes taxes & fees
23 Apr - 24 Apr

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Deluxe Ocean Front Room, Non Smoking

Beach/ocean view

Deluxe Ocean Front Room, Non Smoking

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bidet
  • 43 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Deluxe Suite Room, Lounge access, Non Smoking, Age 13+ Only

Deluxe Suite Room, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite Room, Lounge access, Non Smoking, Age 13+ Only

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Gazebo Suite Room, with Open Air Bath, Lounge access, Non Smoking

Gazebo Suite Room, with Open Air Bath, Lounge access, Non Smoking | Living area | 50-inch TV with satellite channels

Gazebo Suite Room, with Open Air Bath, Lounge access, Non Smoking

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
  • 72 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Deluxe Ocean Front Room, Lounge access, Non Smoking

Deluxe Ocean Front Room, Lounge access, Non Smoking | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Ocean Front Room, Lounge access, Non Smoking

Highlights

Deck/patio
Air conditioning
Club Lounge
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard View Room, Non Smoking

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard View Room, Non Smoking

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bidet
  • 36 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Luxurious Suite Room (Twin), with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Luxurious Suite Room (Twin), with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxurious Suite Room (Twin), with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Highlights

Deck/patio
Private pool
Air conditioning
Refrigerator
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Maisonette room, Non Smoking, Age 6+ Only

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Maisonette room, Non Smoking, Age 6+ Only

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Maisonette Ocean Front room, Non Smoking, Age 6+ Only

Deluxe Maisonette Ocean Front room, Non Smoking, Age 6+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Maisonette Ocean Front room, Non Smoking, Age 6+ Only

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 64 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxurious Suite Room (King), with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Luxurious Suite Room (King), with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Beach/ocean view

Luxurious Suite Room (King), with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Highlights

Deck/patio
Private pool
Air conditioning
Club Lounge
Refrigerator
TV
Separate bedroom
Ceiling fan
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite Room & Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Deluxe Suite Room & Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite Room & Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
2 bathrooms
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Standard View Room, High Floor, Non Smoking

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard View Room, High Floor, Non Smoking

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bidet
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Ocean Front Room, High Floor, Non Smoking

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Ocean Front Room, High Floor, Non Smoking

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bidet
  • 36 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Connectingroom Ocean front, Non smoking

Connectingroom Ocean front, Non smoking | Minibar, in-room safe, blackout drapes, iron/ironing board

Connectingroom Ocean front, Non smoking

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
2 bedrooms
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 86 sq m
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Ocean Front Room, Non Smoking

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Ocean Front Room, Non Smoking

Highlights

Deck/patio
Air conditioning
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Bidet
  • 36 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite Room, with Private Pool, Lounge access, Non Smoking, Age 13+ Only

Highlights

Deck/patio
Private pool
Air conditioning
Refrigerator
TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Floor /Deluxe Elegant Ocean Front

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Floor /Deluxe Elegant Ocean Front

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room Ocean Front

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room Ocean Front

  • Sleeps 3
  • 2 Double Beds OR 1 Twin Bed and 2 Double Beds

View all photos for Superior Room Ocean Front High Floor

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room Ocean Front High Floor

  • Sleeps 3
  • 2 Double Beds OR 1 Twin Bed and 2 Double Beds

View all photos for Deluxe Natural Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Natural Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Ocean Front Lounge Access

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Ocean Front Lounge Access

  • Sleeps 2
  • 2 Double Beds

View all photos for Luxurious Suite Lounge access Over 13 Years Old Only

Minibar, in-room safe, blackout drapes, iron/ironing board

Luxurious Suite Lounge access Over 13 Years Old Only

  • Sleeps 3
  • 1 King Bed

View all photos for [Connecting]Elegant Ocean Front x2 Rooms[Standard][Connecting Room][Non-Smoking][Ocean View]

Minibar, in-room safe, blackout drapes, iron/ironing board

[Connecting]Elegant Ocean Front x2 Rooms[Standard][Connecting Room][Non-Smoking][Ocean View]

  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Maisonette Natural King[Standard][Double Room][Non-Smoking]

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Maisonette Natural King[Standard][Double Room][Non-Smoking]

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1808 Kise, Nago, Okinawa-ken, 9050026

What's nearby

  • Kise Beach - 1 min walk - 0.0 km
  • Bankoku Shinryokan - 3 min walk - 0.3 km
  • Busena Marine Park - 8 min walk - 0.7 km
  • Busena Beach - 8 min walk - 0.8 km
  • Mission Beach - 9 min drive - 4.9 km

Getting around

  • Naha Airport (OKA) - 76 min drive

Restaurants

  • ‪BUFFET & GRILL QWACHI - ‬19 min walk
  • ‪ダイニング暖琉満菜 - ‬3 min drive
  • ‪かりゆしビーチグラスボート - ‬16 min walk
  • ‪海風よ - ‬19 min walk
  • ‪Library Lounge & Bar - ‬8 min walk

About this property

The Busena Terrace

Luxury family-friendly resort near Busena Marine Park
Located close to Mission Beach, The Busena Terrace provides a beach bar, a poolside bar, and a grocery/convenience store. With a white sand beach, sun loungers, and kayaking, this resort is the perfect place to soak up some sun. Indulge in a body treatment, a massage, and a facial at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include rowing/canoeing and parasailing. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
  • An outdoor tennis court, valet parking (surcharge), and an electric car charging station
  • A porter/bellhop, a gift shop, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 410 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Designer toiletries, separate tubs/showers, and bidets
  • 50-inch TVs with satellite channels
  • Decks/patios, refrigerators, and coffee/tea makers

Languages

English, Japanese

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9.6 out of 10, Exceptional, 1,607 reviews
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SAR 1,716 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (JPY 1,500 per night)
  • Valet parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,060 for adults and JPY 2,530 for children
  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Terrace La Tida
  • Mahae
  • Main Dining Fanuan
  • Ryukasaien
  • Teppanyaki Ryutan

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 861 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's spa is available to women only.

Renovations and closures

The following facilities or services will be unavailable from May 12 2025 to May 16 2025 (dates subject to change):
  • One of the swimming pools
  • Sauna
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 5060 for adults and JPY 2530 for children
  • Self parking fee: JPY 1500 per night
  • Valet parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests, this property does not permit guests to expose their tattoos in public areas.

We should mention

The seasonal pool will be open from April to November
Pool access available from 9:00 AM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Busena
Busena Terrace
Busena Terrace Hotel
Busena Terrace Hotel Nago
Busena Terrace Nago
Busena Terrace Resort Nago
Busena Terrace Resort
The Busena Terrace Nago
The Busena Terrace Resort
The Busena Terrace Resort Nago

Frequently asked questions

Does The Busena Terrace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 9:00 AM–9:00 PM. One of the pools will be unavailable from May 12 2025 to May 16 2025 (dates subject to change).

Is The Busena Terrace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Busena Terrace?

Self parking is available for JPY 1500 per night. Valet parking is available for JPY 1500 per night.

What time is check-in at The Busena Terrace?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Busena Terrace?

Check-out is at 11 AM.

Where is The Busena Terrace located?

Nestled on the beach, this Nago resort is within 3 mi (5 km) of Busena Marine Park and Mission Beach. Nago City Hall and Manza Beach are also within 9 mi (15 km).

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The Busena Terrace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1002 reviews
Rating 8 - Good. 181 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SEONGHYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with family
Stayed 3 nights in Jan 2025

10/10 Excellent

SOOJOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in Okinawa! I recommend to other friends👍
Stayed 1 night in Mar 2025

10/10 Excellent

Ichen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, highly recommend it! We also like that the beach is still open during the winter times (some hotels' beaches are closed during the winter months, so it's good to check beforehand).
Stayed 3 nights in Jan 2025

10/10 Excellent

Yongshik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, thank you for the great hospitality
Stayed 2 nights in Sep 2024

10/10 Excellent

VU MY LINH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great service. We came in mid-october so it was quiet and we enjoyed the stay very much.
Stayed 5 nights in Oct 2024

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Kaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the whole Okinawa
Stayed 3 nights in Jun 2024

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities
This is probably the most comprehensive hotel in Okinawa.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Worth the drive from Naha Airport. Staff was wonderful. 5 star resort.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The layout is spacious and well designed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fong Fong Jennyfer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s just as described, the spectacular view, comfortable wind and cozy atmosphere are surely one of the best place you want to spend your time relaxing. Gratitude to the staff there, we were warmly welcomed and hardly needed to worry about anything. I left a ring after checked out and returned in the evening, the hotel staffs were very helpful and found me the ring very quickly while I was just waiting at the terrace enjoying the sunset. Would definitely come back and stay for longer duration. Thank you for hosting me and my boy friend!
Stayed 1 night in Feb 2025

10/10 Excellent

Yijae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Dec 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, pools, views beyond compare. Nice shops with lots to look at. Great buffet breakfast. The service was absolutely amazing. I would definitely go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

YANGJI

Liked: Cleanliness, property conditions & facilities, room comfort
It was little bit cold but I think that was because of the bad weather Everything was perfect Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit old but well conserved hotel. Nice white beaches and excellent service!!
Stayed 3 nights in Jun 2024

10/10 Excellent

jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing hotel. So relaxing, clean, staff is so sweet. The food was delicious. Deft book here if you want Max relaxation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Spotless. Great breakfast buffet. Lots of food options. Although, I could not find any gluten free options. The dinner buffet is good;however, it is expensive and we found the food on the cold side. Large room. Wonderful hotel and we’d start here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel extraordinaire ! Everything is great. Perfect personnel ! I ll come back again longer !! O susume !!
Stayed 2 nights in Aug 2024

6/10 Okay

Alessio

Liked: Cleanliness, staff & service, amenities
Great hotel but executive lounge was quite bad for this type of hotel
Stayed 3 nights in May 2024

10/10 Excellent

Sangeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AIRCONDITIONER~~
Stayed 2 nights in Aug 2024

10/10 Excellent

IHSAN SAFA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I recently returned from a magical trip to The Busena Terrace in Okinawa, where I proposed—and she said yes! The setting was perfect, as we stayed in a room with a private pool that offered a serene and luxurious atmosphere, making our special moment even more unforgettable. The service at the hotel was outstanding from start to finish. Housekeeping attended to our room twice a day, ensuring everything was always pristine. The staff were exceptionally kind and helpful, going above and beyond to make our stay memorable. We’d like to extend a special thank you to Ayana Ishizuka from the Club Lounge, who greeted us warmly upon arrival and made the check-in and check-out processes seamless. Her attentive and sincere service truly stood out and added a personal touch to our stay. We couldn’t have asked for a better experience, and we wholeheartedly recommend The Busena Terrace for anyone seeking a peaceful and luxurious getaway.
Stayed 3 nights in Jul 2024

8/10 Good

SHINICHI

Liked: Staff & service, amenities, property conditions & facilities
想像通り、良かったです。
Stayed 2 nights in Mar 2025

6/10 Okay

Yuko

Liked: Cleanliness
Disliked: Staff & service
朝食の時にまだ終わってないのに(札は返さずテーブルに置いたまま)お料理を持ってきたらポーチがなくなっていてビックリした。 貴重品は入れてなかったが自分の荷物がなくなったということに呆然。 近くにいた外国人スタッフに声をかけたら、あ〜持っていきました、と普通に言われてさらに驚いてしまった。 すぐに取りに行って返してもらったが、こちらがまだ食事を終わっていない旨を伝えると悪びることもなくなぜか笑顔でカラトリーをセットしてどうぞ、と。 もうこちらがどう対応していいのか言葉を失ってしまった。 これが思い出の全てとなり残念な滞在となった。
Stayed 1 night in Mar 2025

10/10 Excellent

RYOJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2回目の利用ですが、とても景色も良く素晴らしいホテルです。 またぜひ行きたいと思います。
Stayed 3 nights in Mar 2025