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"All of staff were very helpful."

"Our stay was amazing. Probably one of the nicest hotels we have stayed in. Service was top notch. The rooms were beautiful. Couldn’t ask for anything more. "

"Beds are not comfortable. Location is good. Check in is strange. The staff, instead of checking you in, helps you to self-check in on a machine. "

"Big room, big bathroom."

"This was very nice place and we will definitely go back. Walking from the train station was not bad if we didn’t have bags to carry. We will take a cab next time."

"Nice stop in toba with a nice view of the water. Staff was very friendly and accommodating. Drink bar and “soba hour” at 9pm was a nice touch. Seems like they recently had some renovations, so it’s nice and updated. "

"Wonderful experience! Friendly and helpful staff, clean and large room (Annex Grande), good restaurant, relaxing onsen, beautiful lobby lounge with delicious amenities, self-laundry available, luggage storage available, easy parking. You have to walk out onto the street and re-enter the premises (adjacent bldg) to access the restaurant and onsen if you reserve a room on the Annex Grande side of the hotel. Besides that minor detail, it was a great stay and would reserve again! "

"Walkable to use shrine and meals were all wonderful!"

"Overall great stay. Wonderful and hospitable staff. Clean everywhere. Breakfast was delicious. Easy parking very nearby (approximately $8/night). We especially loved the Comfort Cafe Lounge in the lobby, where you can enjoy snacks and drinks. Close proximity to many shops and restaurants. Would definitely stay here again in the future!"