Find hotels near Ocean Beach, Ocean Beach from SAR 267

"We loved the location, but the home was loaded with spiders, most appliances did not work (dishwasher did not work, blender, toaster oven, the stove top only half worked) - plus the pots were scratched (and with Teflon not useable) The shower door was broken and would not close, the toilet paper roll holder had no dowel to hold roll, toilet seat very loose, door frames were chipped and dirty, hold in wall next the bed in room with bunkbeds, laundry closet had missing doors. "

"Fantastic place; Steve was incredibly helpful and responsive at all times, and our family had a wonderful vacation in Ocean Beach! "

"This was the absolute worst experience I've had in terms of customer service. When I checked into the house at 6:45pm local time (checkin time was noted as 4pm), the cleaning service was just getting started, and all the beds and kitchen were messy. This was already disappointing, and I messaged Vacasa via text. The person I texted said the photos were "so gross" and agreed that it was totally inappropriate and disappointing. I then spent 6 days trying to get a response from customer service about a potential late checkout, or partial refund, to compensate for the incredibly poor check-in experience. I was gaslit and ignored for 6 days straight -- every time I texted, I heard back that they would "check with the local operations team", but there was never an answer. I was strung along, told that I'd get an answer to my questions, and never got them. I don't have any faith that there was ever a local operations team to fix any issue (mine or anyone else's), nor does Vacasa take customer service seriously in general. Beyond the poor check-in experience and terrible customer service experience, the bikes were uncomfortable, difficult to ride, and rusted, the towels and toilet paper were paper thin, there were two AC remotes missing, and the location of the house itself is on one of the louder streets in Ocean Beach. I will not be returning. Neither this house, nor this management company, was in any way a good experience."

"Wonderful vacation! House has everything you need and the location is perfect. Hosts are quick to respond to any questions. Would definitely stay here again!"

"This house was very nice, as pictured or better. Clean, no issues checking in or out. Wagon was there as promised, more bikes than promised, lots of beach towels and chairs provided. The house had two wonderful outdoor second story decks with great views of the water and the ferry dock. Location was perfect, so convenient to ferry and market. Two things not great. Although it had an AC unit in every bedroom that all worked fine which made ground floor cool and comfortable, the main living area on the second floor only had one small unit, not adequate at all. Kitchen is very poorly stocked with almost no glasses at all, several other key things you need for cooking most meals not there. Overall, this was a very nice rental, and I have rented many in Fire Island and I would definitely come back"

"Unlike many Fire Island rentals, this place lived up to its description! It was clean and beautifully stocked with beach chairs and towels and kitchen dishware/pots/cutlery and spices. Plenty of blankets and pillows and even a pack and play which we needed. I was always able to communicate with Len the owner and he was quick to respond. We are hoping to rent again next season!"

"Great house! Great location! About a block and a half – Fire Island short blocks – to the beach. Very close to town as well. Of course, all walkable easily. Nice size house with lots of space and a large deck with chairs to lounge. Thumbs up."

"This house lives up to our expectations. Perfect location, perfect set up, perfect amenities. We had a group of 12 rent this property for a long weekend. Through the entire process Steve and his family was very responsive and helpful. We enjoyed the large sectional, the outdoor pool and hot tub and the upstairs outdoor balcony. Oh, and if that wasn't good enough, you can just walk a couple steps to the beach. Would recommend this property to anyone and would consider renting again."