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"Friendly , you need help !? Always someone here . I recommend and we want come again after travel in another country. Olivia was delightful lady , thanks you very much ."

"Perfect "

"breakfast"

"Hotel is in a safe, walkable area with many dining options. Our room was clean and quiet with all the amenities we needed. Staff are kind and helpful. We felt that the on-site valet parking is quite pricy (and later we realized it is for street parking right in front of the hotel.) Recommend using public parking that is nearby. "

"Staff was very kind! Hotel was so nice. For the price, you get great quality. Only issue was the distance to the self-parking but not bad."

"Couldn't control the temperature of the room my room was very cold had to send for blankets and heaters in May"

"The property was very pleasant to be at "

"I enjoyed my stay at this hotel. The room was clean and the bed comfortable. The hotel restaurant is a definite plus as well. "

"We had a great stay at the Westin Michigan Avenue in Chicago. The staff were very friendly, helpful, and professional. The room was excellent, the hotel restaurant and bar were great, and the valet/bell staff were friendly and helpful. "