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"Fabulous staff."

"This was our first trip to Aruba, and the Rio Palace was an absolutely beautiful place to stay. The resort is spacious and welcoming, with every staff member making you feel right at home. We stayed in the all-inclusive section, where meals and drinks were part of the package. While my wife and I don’t drink, so I can’t comment on the quality of the cocktails, I did notice plenty of French champagne bottles floating around! The food, however, was exceptional. We were always impressed by the variety offered at every meal. The location of the resort is fantastic—situated in a great part of the island with plenty of entertainment nearby, including restaurants, other resorts, and a ton of activities. Before visiting Aruba, we were frequent guests in Turks and Caicos. Now, we’re torn between the two destinations because each has its own unique vibe. That said, Aruba definitely impressed us with its charm. We highly recommend this hotel to anyone considering a trip to Aruba. It was an unforgettable experience!"

"The staff in all aspects were very helpful, polite, cheerful, making our stay great look forward coming back in future."

"The people are ever nice."

"Super clean and just beautiful. So relaxing and the staff were just so kind and helpful. The breakfast which is included was delicious. We also ate dinner in the restaurant a couple nights. Will definitely be back. "

"The staff was courteous and friendly. The room was clean and the surroundings "

"Omar (concierge) went above and beyond in assisting my husband and I during our visit. He was very personable, provided great dining suggestions, and very hospitable! Our room attendant, Marta Luz, was equally wonderful! She made sure we had what we needed during our stay, and if we were moving a bit slow, she circled back around to our room. Our room always smelled and looked so clean when she serviced it. The staff at the resort are really customer-service oriented. They are great conversationalists and even during challenging times (2 flights were canceled and customers stayed at Embassy Suites), they maintained a smile and worked with the customers in a very dignified manner. It was amazing to observe. Great work Embassy Suites Team!!"

"2nd time staying there love this hotel going back again next year "

"Very good experience. Minor flooding on our last night during an unanticipated rainstorm. "