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"Great location inside the JR station, great and helpful staff. Clean and comfortable room with a good view. Various parking options available from the hotel. Ask the hotel staff for different pricing. Definitely will return to this hotel if going back to Yamagata "

"Beautiful ryokan room with great facilities. Staffs are very friendly and attentive. Sad to leave."

"The breskfast was excellent. The staff was very helpful."

"The overall service is good and the view is nice. I would recommend this property. Just some minor issue in winter time. The parking is a bit far and snow cause a bit difficulty to access. The insulation is not quite good for winter. The shower area and the way to open air bath is cold. "

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "

"The room is spacious, cosy and welcoming. The inroom onsen was very relaxing and nice and the staff is very friendly and warm. Recommended! "

"Awesome. Clean, good service, additional hot bath, and most importantly- fantastic free breakfast!"

"The quietness makes me feel I return to nature again. Besides, the service was so good, people at Bekkan were friendly and supportive. I enjoyed 1 night staying here and definitely want to go back someday."

"Staff are very polite and helpful. Best part is the hotel is only 5 mins from JR Yamagata station, very convenient. There is also a bus terminal at the train station with buses to various attractions like Zao onsen etc. Only down part is the pillow was very flat, hence not comfortable to sleep on."