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"Convenient and comfortable. "

"The staff was very welcoming. We loved the craft beer happy hour and our private outdoor bath. We also loved the local people we met eating outside of the hotel and shopping for pottery. We stayed for the proximity to Zao Aki resort. We didnt use it but there was a free shuttle for that. "

"Beautiful ryokan room with great facilities. Staffs are very friendly and attentive. Sad to leave."

"The breskfast was excellent. The staff was very helpful."

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "

"We stayed here for a week while visiting our daughter who lived nearby. The staff were friendly, and polite. No problem with communication even though I do not speak Japanese. I really enjoyed their breakfast buffet. The view of the mountains from the room can't be beat. I agree with one review that said the toilet in the reception is the best toilet I have been to in Japan, as crazy as that may sound. Highly recommend!"