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"The Chalet was very clean and comfortable! Plenty of room for all 5 of us. Although we ate out mostly for lunch/dinner the unit is well equipped. Property manager (Ganesh) was very helpful. The vehicle provided was very useful and is in excellent condition. Your Chalet was a better option than a hoyel and contribute to making our holiday so enjoyable. Thank you"

"I've never cried when I left a hotel because the stay was so wonderful. Why do people love Japan, specifically Hokkaido, and Moiwa most of all? Because of the people. The kindness and love of Manager Shiina, the amazing and fantastic Chef Ishii, Chef & resident Francophile Mrs. Keiko, Nagajima, and Thai speaker Saiparn are what guests remember. When I was young, I worked at a family hotel in Aspen (Snowmass) and the guests that returned so wanted to see a friendly face from years prior. Please keep your staff and... Give Shiina & Ishii a raise -they are amazing. When my friend Mike got sick, she made him soup from her home. When I needed snowshoes for back-country, she lent me her Grandfathers.... I could go on about the many gestures of love that the others provided; but I've been blessed by God to see tigers in the jungle in India & stay at the Singita's in Tanzania's Serengeti & in South Africa & visit Kechwo Timbo/Bataleur in Kenya's Masai Mara; but the Lodge at Moiwa outdoes them of all. I am forever grateful to have had the best 2 months of my entire life there with my friends Brett & Mike - thank you from the bottom of my heart, Keiko, Ishii, Shiina, Nakajima & Saiparn. You are welcome in the heart of Texas anytime. Love you always! xoxoxo lee "

"The hotel was great, perfect for ski in ski out. It was very clean and the staff was very nice. Especially Amal from the concierge department. He helped arrange transportation for a day trip and was extremely helpful throughout our stay!"

"Only negative was airport transfer bus does not unload and load at hotel entrance. Not far to walk but difficult with snow on the ground and carrying ski bags . "

"Fantastic property! Easy access to Annupuri Ski resort. Short walk to resort and bus stop. Very contemporary and modern design. Very clean and well kept"

"We had an amazing week at Serenity House, and highly recommend it! Wonderful living room for gathering, well-appointed kitchen, 4 large bedrooms with very comfortable mattresses, and heated flooring to keep you warm. Fujimi is an outstanding and responsive host as well - simply the best!The location is quiet and excellent - very close to Niseko Village and the Hilton where there is easy and free parking for Niseko United Resort, and less than 15 minutes to two of the other Niseko bases including Grand Hirafu which has many restaurants and bars.Two tips if you plan on having more than 8 people:- The 5th bedroom is an enclosed sunroom which you have to walk through to get to one of the main bedrooms. - Having an additional rental car with AWD/4WD in winter is helpful for getting around as taxis can sometimes be tough to get.And if you're debating whether to make a trip to Niseko, we had the best skiing of our lives there! Looking forward to returning again someday to Niseko and to Serenity House."

"Great staff and hotel "

"Amazing"

"The vibe is good."