Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
What's nearby
Toyako Onsen - 8 min drive
Toyako Hot Spring - 8 min drive
Lake Toya - 9 min drive
Usuzanfunka Memorial Park - 10 min drive
Rusutsu Resort - 25 min drive
Getting around
Toya Station - 13 min drive
New Chitose Intl. Airport (CTS) - 100 min drive
Restaurants
サイロ展望台 - 3 min drive
レークヒル ファーム - 7 min walk
わかさいも本舗 洞爺湖本店 (Wakassaimo) - 11 min drive
とうや・水の駅 - 11 min drive
風の音 - 12 min drive
About this property
Hotel Cocoa
Hotel rejuvenated in 2023 and located near Lake Toya
Located close to Toyako Hot Spring and Toyako Onsen, Hotel Cocoa provides a coffee shop/cafe. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Free self parking
Free train station pick-up, coffee/tea in the lobby, and a vending machine
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and separate dining areas, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with deep soaking tubs and toilets with electronic bidets
55-inch LCD TVs with satellite channels
Wardrobes/closets, separate dining areas, and kitchens
Languages
Chinese (Mandarin), English, Filipino, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Onsite parking includes off-street options
Free train station pick-up shuttle from 10:00 AM - 5:00 PM
Train station shuttle on request
Food and drink
1 coffee shop/cafe
Coffee/tea in common area(s)
Family friendly
Kitchen
Refrigerator
Separate dining area
Soundproofed rooms
Conveniences
Vending machine
Guest services
Daily housekeeping
Front desk (limited hours)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Thin carpet in public areas
Thin carpet in room
More
Renovated entire property - January 2023
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Premium bedding
Bathroom
Bathrobes
Deep soaking bathtub
Electronic bidet
Private bathroom (not in room)
Separate bathtub and shower
Towels
Entertainment
55-inch LCD TV
Satellite channels
Food and drink
Cleaning supplies
Dining room
Kitchen
Paper towels
Refrigerator
More
Connecting rooms available
Desk
Individually decorated
Individually furnished
Safe
Slippers
Soundproofing
Window screens
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Property is also known as
Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako
Frequently asked questions
Is Hotel Cocoa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Cocoa?
Self parking is free at this property.
What time is check-in at Hotel Cocoa?
Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Cocoa?
Check-out is at 10 AM.
Where is Hotel Cocoa located?
Situated in the mountains, this hotel is 1.4 mi (2.2 km) from Lake Toya and within 6 mi (10 km) of Toyako Onsen and Toyako Hot Spring. Showa-shinzan and Showashinzan Ropeway are also within 12 mi (20 km).
Hotel Cocoa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night.
But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…
Kok Chin
Stayed 1 night in Nov 2024
6/10 Okay
Dandy
Traveled with group, Traveled with family
16 October 2024
Liked: Cleanliness
Travelers without cars can only eat instant noodles for dinner
Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff.
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
APIRAT
Stayed 1 night in May 2024
10/10 Excellent
Bee San
25 May 2024
Bee San
Stayed 1 night in May 2024
10/10 Excellent
Hui Hong
Traveled with partner
18 May 2024
Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate.
Only thing didn’t like about this hotel was “no elevator “
For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.
Lovely small hotel with a fantastic view of Lake T
Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
Great view, large clean room, helpful and courteous staff. Quiet location, on shore opposite the the Toyako-Onsen town, less than 15 minutes' drive away. Also a few minutes' drive away from two "observatories" with more great views of the lake and from beaches on the lake. May not be as practical if you do not have a car. In the bathroom there is a large tub with a view of the lake. Parking is in a covered with garage door on the ground floor, rooms are above. No elevators, but there is only one flight of stairs to the rooms. Happy to have booked and stayed here. No WiFi, so you will have to use your cellular data plan.
The staff was very friendly although English was not that good. The room was clean and spacious. The bathtub was very good! I opted for half board. The food was very good. Only bad thing was the main heater was spoiled. I was given another potable heater, but it was not strong enough to keep the room warm. Overall, as the location is not that good, I recommend this hotel if you have a car
Verified traveler
Stayed 1 night in Jan 2020
10/10 Excellent
Verified traveler
Traveled with family and small children, Traveled with family