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"We loved staying here - we especially loved the breakfast! "

"I arrived at 7am on New Year's Eve and with a 3pm check-in had planned to drop my luggage, have breakfast and explore. However, Miriam and Savid were most helpful and got me into my room immediately. I had read a comment about the "inconvenience" of the bar/reception, but I had no issue with it on checking in or out. The "cozy" room was lovely and lived up to its presentation on the website. I had read a review about the "stage" bed--basically a futon on a raise platform-- being difficult to manage for a couple in their 50s, I'm 64 and, again, had no problem. I would rethink this room option if you have mobility issues. The location is ideal. you are in the heart of the Zeil shopping district--a little to bougie for my wallet but the Galleria is also close. You are a stone's throw from the Opera and there are restaurants of all calibers nearby. With the help of Filip at the bar, and a old-school paper map, I walked to the Goethe House, Rommerplatz, and across the Eiserner Steg to the Spadel Museum. On checking out Carlos helped me with a room charge issue and assured me that it would be refunded. Ruby Louise is a great way to experience Frankfurt! It is hip [but not cliche] the location couldn't be better, but it is largely due to the staff mentioned above that my stay was exceptional. I currently live in Kazakhstan and Frankfurt is my gateway to parts beyond, in the future rather than a layover I will opt for a stayover and I wouldn't stay anywhere else. "

"Staff friendly and room was spacious and modern"

"Staff made our stay more enjoyable. Thank you Elisa for all your assistance."

"Great hotel to stay close to train station, rooms were clean and spacious. included full kitchen. "

"Great family trip and stay! Modern room, service was great and central location. There is a mall right next to the hotel to grab a bite or shop. Easy to get around the city. The only con I could list is breakfast buffet was expensive. Wish they had a few ala carte options. Highly recommend this hotel. "

"Privilege location, quiet"

"The staff was always helpful, friendly and food was very good( spot on) i will will be staying there next October. "

"One of my wife's favorite of the hotels we stayed in. Fully stocked bar on site and the breakfast was absolutely great. A short 1/4 mile to great dining and the Christmas Market in Old Town. Loved this hotel. A little more upper scale perhaps although the room was definitely small. Then again we didn't spend too much time in it. Bar personnel were friendly and accommodating. Front desk staff was good, helpful. "