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The Towers at Lotte New York Palace

5.0 star property
Escape into luxury as you indulge in rejuvenating spa treatments or explore the city’s iconic landmarks just steps away.

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Photo gallery for The Towers at Lotte New York Palace

Champagne Penthouse Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Imperial Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby lounge
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Breakfast available
  • Room service
  • Gym
The current price is SAR 3,358
SAR 3,974 total
includes taxes & fees
7 Mar - 8 Mar

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 3 Bedrooms, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Tower

View from room

Suite, 2 Bedrooms, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Towers)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Corner (Towers)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 112.4 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed with Sofa bed, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Jewel Triplex)

Suite (Jewel Triplex) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Jewel Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse, Tower (Triplex)

Penthouse, Tower (Triplex) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Penthouse, Tower (Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Corner (Towers)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Corner (Towers)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 156 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, Multiple Beds, Corner (with Pantry, Towers)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Corner (with Pantry, Towers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Executive Suite, Accessible, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 King Bed, Accessible, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Room, 1 King Bed, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hastens Suite

Hastens Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Hastens Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 232 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Skyview Suite, 1 Bedroom Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Skyview Suite, 1 Bedroom Tower

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Champagne Penthouse Suite

Champagne Penthouse Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console

Champagne Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Imperial Suite

Imperial Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Imperial Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 334 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Tower (King)

42-inch plasma TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Tower (King)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 2 Queen Beds, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Studio Suite, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Lotte New York Palace

  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (1342)
The price is SAR 1,772
SAR 2,154 total
includes taxes & fees
8 Mar - 9 Mar
Lotte New York Palace

About the neighborhood

Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • 5th Avenue - 2 min walk
  • Rockefeller Center - 6 min walk
  • Grand Central Terminal - 10 min walk
  • Times Square - 11 min walk
  • Broadway - 12 min walk

Getting around

  • 5 Av.-53 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Joe's Home of Soup Dumplings - ‬3 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Duke Eatery - ‬3 min walk

About this property

The Towers at Lotte New York Palace

Luxury boutique hotel near 5th Avenue
A short walk from Rockefeller Center and Radio City Music Hall, The Towers at Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a massage, a facial, or a body treatment. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • ATM/banking services, a porter/bellhop, and a gift shop
  • Meeting rooms, newspapers in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 176 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Designer toiletries and hair dryers
  • 42-inch plasma TVs with premium channels and DVD players
  • Wardrobes/closets, refrigerators, and dishwashers

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (USD 90 per day)
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 6:30 AM–noon: USD 16-26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Pomme Palais
  • Villard Restuarant
  • Gold Room

Things to do

  • Fitness center
  • Shopping
  • Spa services

Family friendly

  • DVD player
  • Free area shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Dishwasher
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
  • Covered valet parking fee: USD 90 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Is The Towers at Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Towers at Lotte New York Palace?

Valet parking is available for USD 90 per day.

What time is check-in at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at The Towers at Lotte New York Palace?

Check-out is at 11:00 AM.

Where is The Towers at Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 5-minute walk of 5th Avenue and St. Patrick's Cathedral. Rockefeller Center and Grand Central Terminal are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk.

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The Towers at Lotte New York Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 601 reviews
Rating 8 - Good. 93 out of 601 reviews
Rating 6 - Okay. 39 out of 601 reviews
Rating 4 - Poor. 17 out of 601 reviews
Rating 2 - Terrible. 15 out of 601 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is classic NYC and is top tier in service and quality!
Stayed 3 nights in Jan 2025

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jan 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a GREAT place for Christmas time. Best service, location and accommodations.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anush

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time. Would highly recommend
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice and large room with excellent service and location was fantastic.
Stayed 4 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful decor and views, generous room size and friendly professional service
Stayed 8 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel and the staff were all amazingly helpful and kind.
Stayed 4 nights in Oct 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.
Stayed 4 nights in Dec 2024

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very unique. Beautiful historic place.
Stayed 4 nights in Nov 2024

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities
Not exactly a 5 star experience. Location good. Views very good
Stayed 2 nights in Nov 2024

10/10 Excellent

JEROME ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best hotel stays
Stayed 7 nights in Jun 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, perfect location. Minor touches in the room could be fixed to make it nicer
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here, and surprisingly quiet given the location.
Stayed 3 nights in Sep 2024

10/10 Excellent

patricio

Liked: Cleanliness, staff & service, property conditions & facilities
Very very expensive but perfect
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around.
Stayed 5 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 4 nights in Jul 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Smart hotel superbly located
Stayed 4 nights in Jun 2024

10/10 Excellent

Edda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the incredible location I had a wonderful experience, want to come back
Stayed 3 nights in Apr 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very helpful throughout our stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
Stayed 3 nights in Aug 2024

10/10 Excellent

Latarsha Batiste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely pleasant
Stayed 3 nights in Jun 2024

6/10 Okay

Luana Lynn

Liked: Cleanliness, staff & service, amenities
Property is dated, Old and worn furniture, worn carpeting. Stayed in the towers party of the hotel, and three condition of the hotel is not that of a 5 star hotel.
Stayed 10 nights in Sep 2024

10/10 Excellent

Liangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room is great, overseeing the St. Patrick’s Church.
Stayed 3 nights in Jun 2024