The Towers at Lotte New York Palace

5.0 star property
Luxury New York hotel in Manhattan with free local shuttle

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Towers at Lotte New York Palace

Penthouse Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console
Lobby lounge
Exterior
Suite (Jewel Triplex) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is SAR 4,409
SAR 5,159 total
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

Suite, 3 Bedrooms, View, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Suite, 2 Bedrooms, View, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Corner (Towers)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 112.4 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite (Jewel Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Penthouse, Tower (Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Corner (Towers)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • 156 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, Accessible, Corner (Corner)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Accessible, Corner (with Pantry, Towers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Corner (with Pantry, Towers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Executive Suite, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Hastens Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 232 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, View, Tower

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 465 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

Imperial Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • 334 sq m
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Suite, 1 Bedroom, Tower (King)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio Suite, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • 5th Avenue - 2 min walk - 0.3 km
  • Rockefeller Center - 6 min walk - 0.5 km
  • Grand Central Terminal - 10 min walk - 0.9 km
  • Times Square - 11 min walk - 1.0 km
  • Broadway - 12 min walk - 1.1 km

Getting around

  • 5 Av.-53 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Joe's Home of Soup Dumplings - ‬3 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Duke Eatery - ‬3 min walk

About this property

The Towers at Lotte New York Palace

Luxury boutique hotel near 5th Avenue
A short walk from Rockefeller Center and Radio City Music Hall, The Towers at Lotte New York Palace provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a body scrub, a body treatment, or a facial. The on-site restaurant, Pomme Palais, offers breakfast and lunch. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • A porter/bellhop, a gift shop, and a ballroom
  • Smoke-free premises, concierge services, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 176 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Designer toiletries and hair dryers
  • 42-inch plasma TVs with premium channels and DVD players
  • Wardrobes/closets, refrigerators, and dishwashers

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (USD 90 per day; includes in/out privileges)
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 6:30 AM–noon: USD 16-26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Pomme Palais
  • Villard Restuarant
  • Gold Room

Things to do

  • Fitness center
  • Shopping
  • Spa services

Family friendly

  • DVD player
  • Free area shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Dishwasher
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 23 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
  • Covered valet parking fee: USD 90 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Is The Towers at Lotte New York Palace pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Towers at Lotte New York Palace?

As of 21 Dhuʻl-Qiʻdah 2024, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on 5 Dhuʻl-Hijjah 2024 start from $1,754.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Towers at Lotte New York Palace?

Valet parking is available for USD 90 per day.

What time is check-in at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at The Towers at Lotte New York Palace?

Check-out is at 11:00 AM.

Where is The Towers at Lotte New York Palace located?

This family-friendly New York hotel is located in the entertainment district, within a 5-minute walk of 5th Avenue and St. Patrick's Cathedral. Rockefeller Center and Radio City Music Hall are also within 10 minutes. 5 Av.-53 St. Station and 51 St. Station are within a 5-minute walk.

The Towers at Lotte New York Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 426 out of 585 reviews" "
Rating 8 - Good. 90 out of 585 reviews" "
Rating 6 - Okay. 39 out of 585 reviews" "
Rating 4 - Poor. 17 out of 585 reviews" "
Rating 2 - Terrible. 13 out of 585 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gerald, Newport Coast

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Not exactly a 5 star experience. Location good. Views very good
Stayed 2 nights in Nov 2024

10/10 Excellent

Fariba, Kirkland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice and large room with excellent service and location was fantastic.
Stayed 4 nights in Sep 2024

10/10 Excellent

Radoslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very unique. Beautiful historic place.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel and the staff were all amazingly helpful and kind.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, perfect location. Minor touches in the room could be fixed to make it nicer
Stayed 3 nights in Oct 2024

2/10 Terrible

Ryan

Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around.
Stayed 5 nights in Sep 2024

10/10 Excellent

JEROME ALEXANDER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best hotel stays
Stayed 7 nights in Jun 2024

10/10 Excellent

Richard, Brookline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here, and surprisingly quiet given the location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Not only was the room clean and lobby beautiful. Management bent over backwards to accommodate my family 5 stars
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value in mid town.
This is a great place to say in Mid-Town. The towers start on the 45th floor. Ask for a room with one of the better views. Actually we thought for the size and quality of the room combined with the view, made this really good value.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 4 nights in Jul 2024

10/10 Excellent

Helen

Stayed 2 nights in Jul 2024

10/10 Excellent

Latarsha Batiste

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely pleasant
Stayed 3 nights in Jun 2024

10/10 Excellent

Roula

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

JORGE, dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smart hotel superbly located
Stayed 4 nights in Jun 2024

10/10 Excellent

Liangping

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room is great, overseeing the St. Patrick’s Church.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edda, Tuscaloosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the incredible location I had a wonderful experience, want to come back
Stayed 3 nights in Apr 2024