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Hotel Indigo BROOKLYN, an IHG Hotel

2.5 star property
Hotel with a 24-hour fitness center, near Barclays Center Brooklyn

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your current months are July, 2024 and August, 2024.
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August 2024

Photo gallery for Hotel Indigo BROOKLYN, an IHG Hotel

Lobby
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Dining
Shower, free toiletries, hair dryer, towels
Reviews
7.2

Good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly
  • Free WiFi
    Free WiFiFree WiFi
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Restaurant
    RestaurantRestaurant

Explore the area

Map
229 Duffield St, Brooklyn, NY, 11201
  • Popular LocationBarclays Center Brooklyn17 min walk
  • Popular LocationBrooklyn Cruise Terminal7 min drive
  • Popular LocationOne World Trade Center8 min drive
  • AirportNew York, NY (NYS-Skyports Seaplane Base)24 min drive

Room options

About the neighborhood

Brooklyn

Located in Brooklyn, Hotel Indigo BROOKLYN, an IHG Hotel is in the city center and near a metro station. Barclays Center Brooklyn and Brooklyn Museum are cultural highlights, and some of the area's popular attractions include Chelsea Piers and Intrepid Sea, Air and Space Museum. American Museum of Natural History and American Dream are not to be missed.
Visit our Brooklyn travel guideOpens in a new window

What's nearby

  • Barclays Center Brooklyn - 17 min walk
  • Wall Street - 6 min drive
  • Brooklyn Bridge - 7 min drive
  • Brooklyn Cruise Terminal - 7 min drive
  • One World Trade Center - 8 min drive

Getting around

  • Hoyt St. Station - 2 min walk
  • Brooklyn Flatbush Avenue Station - 12 min walk
  • New York, NY (NYS-Skyports Seaplane Base) - 24 min drive

Restaurants

  • ‪Dekalb Market Hall - ‬4 min walk
  • ‪Fulton Hot Dog King - ‬2 min walk
  • ‪AVA Brew - ‬2 min walk
  • ‪Circa Brewing Co. - ‬4 min walk
  • ‪Craft + Carry - ‬4 min walk

About this property

Hotel Indigo BROOKLYN, an IHG Hotel

Hotel near Barclays Center Brooklyn
At Hotel Indigo BROOKLYN, an IHG Hotel, you can look forward to a terrace, a bar, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Additional perks include:
  • Breakfast (surcharge), self parking (surcharge), and a computer station
  • A porter/bellhop, an elevator, and smoke-free premises
  • Luggage storage, a front-desk safe, and 1 meeting room
  • Guest reviews speak well of the overall condition
Room features
All 128 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Greek, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 35 per day)
  • Offsite parking within 5249 ft (USD 35 per day)

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop

Business services

  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 35 per day
  • Nearby parking fee: USD 35 per day (5249 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BROOKLYN Hotel Indigo
Hotel Indigo BROOKLYN
Indigo BROOKLYN

Frequently asked questions

Is Hotel Indigo BROOKLYN, an IHG Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo BROOKLYN, an IHG Hotel?

Self parking is available for USD 35 per day.

What time is check-in at Hotel Indigo BROOKLYN, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo BROOKLYN, an IHG Hotel?

Check-out is at noon.

Where is Hotel Indigo BROOKLYN, an IHG Hotel located?

Located in the heart of Brooklyn, this hotel is within 1 mi (2 km) of Manhattan Bridge and Barclays Center Brooklyn. Brooklyn Bridge and Wall Street are also within 3 mi (5 km). Hoyt St. Station and Jay St. - Tech Station are within a 5-minute walk.

Hotel Indigo BROOKLYN, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 278 out of 1000 reviews" "
Rating 8 - Good. 342 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 97 out of 1000 reviews" "
Rating 2 - Terrible. 115 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience from both the hotel and Hotels.com
Awful experience. Hotel renovations were overrunning when I arrived, so hotel was closed. Rudely and without proper explanation was forced to move to a completely different brand hotel, late at night without assistance. Zero compassion from the hotel, zero attempt to apologise, and zero compensation. A huge thumbs down from both the hotel itself, and Hotels.com, who didn't seem to understand or care about the situation either
Stayed 3 nights in Sep 2022

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

2/10 Terrible

Lorena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is a disaster. They are currently under construction, everything is dusty. The lobby is a mess. When checking in we were told to go across the street to another hotel. When checking out they wanted to charge my credit card for a second time.
Stayed 2 nights in Apr 2022

2/10 Terrible

Laurie, Howell

Traveled with family
Disliked: Staff & service, property conditions & facilities
We booked our stay over a month ago. We arrived to check in and were told they had no rooms and sent us across the road to the Sheraton. I booked a room with 2 queen beds at this hotel but was given a room with two double beds without any compensation. And I was not notified of the move to a different hotel.
Stayed 2 nights in Apr 2022

4/10 Poor

Mark

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in took about 40 min We started the stay with a fire alarm based on someone overheating a coffee pot. Staff was in chaos and not working together as well as not helping customers with what was happening. We finally were helped and no one could see if rooms were cleaned or ready? (It’s 6pm). They had to go check the rooms to find one for us. Keys could not be made for the room. Someone let us in the room and told they should have the key maker fixed when we returned from dinner. They did. Noise from the bar went on until 4am and sounded like in was in our room. We were 15 floors up. Morning coffee was non existent, but waking across the street to the Sheridan was the place for coffee. Next stay will be Across the street at the Sheridan
Stayed 3 nights in Apr 2022

6/10 Okay

Christina

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
dirty floors, in room safe did not work, light fixture did not work, could smell cigarette smoke thru the ventilation, asked for a receipt to be emailed and never received it.
Stayed 2 nights in Apr 2022

2/10 Terrible

Kent

Stayed 2 nights in Apr 2022

2/10 Terrible

Chesnee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Unfortunately when I arrived, the room was very dirty. Stains on the floor, hair (dog hair, people hair), and the room had a different type of order. Honestly I could go on and on but those were the main issues.
Stayed 3 nights in Mar 2022

4/10 Poor

Junwei, Lincoln

Room too small
Stayed 3 nights in Mar 2022

6/10 Okay

Richard

Stayed 3 nights in Mar 2022

2/10 Terrible

Ada

Stayed 2 nights in Mar 2022

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT book a room in this hotel. It is absolutely disgusting, unsanitary, has broken down equipment in and out of the room and has absolutely no service. It operates like a run down, seedy, dirty motel.
Stayed 2 nights in Mar 2022

2/10 Terrible

Giovanna

Disliked: Cleanliness, amenities, property conditions & facilities
Awful
Stayed 1 night in Feb 2022

4/10 Poor

GUADALUPE

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had no cable service TV wasn’t working lightbulbs were burned out the staff had no idea what to do you never saw housekeeping the keys to get into the room we’re not working
Stayed 2 nights in Feb 2022

2/10 Terrible

Jennifer J

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like death and was super cold. The room was super tiny and located on a horrible location. I could not stay until the morning due to the tro being cold and not able to control the heat as the panel was turned off. The golfed smell like a nursing home where ppl have died and are lingering. Worst hotel ever! I could not sleep there over night due to the smell and the cold.
Stayed 1 night in Feb 2022

2/10 Terrible

Phippman

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Arturo

Liked: Staff & service
Disliked: Cleanliness
The front desk personnel was really sweet and accommodating. Unfortunately, my stay was very uncomfortable as lighting fixtures were broken, the ac/heating was not working, and there were empty cans and trash under my bed.
Stayed 3 nights in Feb 2022

6/10 Okay

Exequiel

Business traveler
Disliked: Property conditions & facilities, room comfort
So so
Room needs uodating, cable didnt work, bathroom shower leaked water into room, no creamer for coffee, very cold..
Stayed 1 night in Feb 2022

6/10 Okay

Tammy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The peolpe were amazing always helpful and friendly. The room was extra small, dirty and the coffee pot did not work advertised a brewery attached to hotel. But was told its been closed for 2 yea rs. Under the bed was nasty there was a ponytail tholder. Pack of tissue, empty 2 liter bottle, and a used condom wrapper between bed snd windows
Stayed 3 nights in Jan 2022

4/10 Poor

Judy

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
First the staff was NOT FRIENDLY. No greeting , they could not provide any information. I asked about the gym and amenities & no one knew if it was actually open. Finally someone opened it and it was 40degree inside. Sheets had spots. Of course no house keeping on site. The window in my room was broken and no one came to fix it. The pillows were 2 SMALL and flat (old) the showers had mold in the grout line. Just a nasty bad hotel. The outside is normal for NY. Also the restaurant closed due to covid issues but all restaurants near by are open.
Stayed 3 nights in Jan 2022

6/10 Okay

Naeemah, Brooklyn

Liked: Staff & service
Disliked: Cleanliness
It’s ok. Wouldn’t go back.
Stayed 1 night in Jan 2022

8/10 Good

santiago

Stayed 2 nights in Jan 2022

2/10 Terrible

Laura

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smelled. Check in was unnecessarily difficult. Then charged our debit card 3 times for the deposit. Bedspread and curtains were filthy, light wind TV broken.
Stayed 1 night in Jan 2022

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked a king suite. 2 outlets did not work. None of the windows were able to close all the way. No refrigerator, as advertised in room description. No microwave. 2 lights did not work, making the room very dim and dangerous in the shower/bathroom. Lamp had 1 of 2 necessary light bulbs. That didn’t matter because the lamp itself did not turn on at all. Construction right outside window. Scaffolding next to window was swinging and banging against building every night. I was never made aware of the construction being done on the hotel during my stay. I found out at 7 AM when the construction workers began to work very loudly. Not only were there sounds of tools, banging, drilling, and sawing, but extremely loud music and yelling between the workers. Overall, the “King Suite” was not worth the price. I will never return to this hotel.
Stayed 4 nights in Dec 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021