Hotel and the City-Midtown

4.0 star property
Aparthotel with a 24-hour front desk, a quick walk to Empire State Building

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel and the City-Midtown

Hypo-allergenic bedding, individually decorated, individually furnished
Family Studio | Hypo-allergenic bedding, individually decorated, individually furnished
Premium Studio | City view
Duplex | Living area | 32-inch Smart TV with satellite channels, TV
Signature Apartment | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 14 of 14 rooms

Elite Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 6
  • 1 Twin Bunk Bed and 1 Double Bunk Bed

Signature Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Twin Bed

City Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

Superior Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Grand Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 28 sq m
  • Studio
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Double Bunk Bed

Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 28 sq m
  • Studio
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

Duplex

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds and 1 Queen Bed

Family Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 28 sq m
  • Studio
  • Sleeps 6
  • 3 Double Beds

Premium Studio

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
  • 28 sq m
  • Studio
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

Standard Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 37 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

Standard Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

Superior Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

Exclusive Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Signature Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Smart TV
  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Map
38 West 31st Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk
  • Madison Square Garden - 6 min walk
  • Broadway - 11 min walk
  • Times Square - 12 min walk
  • Grand Central Terminal - 17 min walk

Getting around

  • New York W 32nd St. Station - 2 min walk
  • 28 St. Station (Broadway) - 3 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Gregorys Coffee - ‬1 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬1 min walk
  • ‪Everdene - ‬2 min walk

About this property

Hotel and the City-Midtown

Aparthotel with a 24-hour front desk, a quick walk to Empire State Building
Along with concierge services, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a TV in a common area are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a kitchen island. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Hotel and the City-Midtown offers 37 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include kitchen islands. 32-inch Smart televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib/infant bed

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Kitchen island
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Toilet paper
  • Towels provided
  • Soap
  • Shampoo

Entertainment

  • 32-inch Smart TV with satellite service
  • TV in a common area

Laundry

  • Laundry facilities
  • Laundry detergent

Work spaces

  • Laptop workspace
  • Desk chair

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Luggage storage
  • Iron/ironing board (on request)
  • ATM/banking services
  • Change of towels (on request)
  • Banquet hall
  • Change of bedsheets (on request)
  • 24-hour front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center
  • Near a health or beauty spa
  • Near outlet shopping

Things to do

  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 37 rooms
  • 12 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

And The City Midtown New York
Hotel and the City-Midtown New York
Hotel and the City-Midtown Aparthotel
Hotel and the City-Midtown Aparthotel New York

Frequently asked questions

Is Hotel and the City-Midtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel and the City-Midtown?

This property doesn't offer parking.

What time is check-in at Hotel and the City-Midtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel and the City-Midtown?

Check-out is at 11:00 AM.

Where is Hotel and the City-Midtown located?

Located in Manhattan, this aparthotel is within a 10-minute walk of Empire State Building and Madison Square Garden. Broadway and Times Square are also within 15 minutes. 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.

Hotel and the City-Midtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 159 out of 332 reviews" "
Rating 8 - Good. 114 out of 332 reviews" "
Rating 6 - Okay. 32 out of 332 reviews" "
Rating 4 - Poor. 13 out of 332 reviews" "
Rating 2 - Terrible. 14 out of 332 reviews" "

8.6/10

Cleanliness

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Presley

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Marion

Liked: Cleanliness, property conditions & facilities
Unit is small so having the balcony with enclosed and heated space was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This aparthotel is extremely accommodating with excellent communication. I will absolutely stay here again. Amazing location!
Stayed 1 night in Dec 2024

10/10 Excellent

Nha

Liked: Cleanliness, amenities, property conditions & facilities
Easy to go around
Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good, centric unit in NY, right in Midtown, near everything
Stayed 1 night in Oct 2024

8/10 Good

Eduardo, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
This hotel gives you a rather dismal first impression: it's embedded in a commercial building on 31st, which it shares with assorted businesses that, for example, sell SIM cards or offer to store your luggage. Many people are always sitting in the lobby, with their voluminous luggage. The hotel reception is only open from 9 to 5 but they have mechanisms to let you check in and out at other times. When you go upstairs, you encounter an old low-marked residential building transformed into a hotel. But, very surprisingly, the room is meticulously clean and offers most if not all of the features you'd get in a mainstream hotel! The only two drawbacks, in addition to the disconcerting lobby, are the street noise and the fact that there's no front-desk support from 5 pm to 9 am. But the hotel is conveniently close to Penn Station and you really get a good deal for the money. I would go again.
Stayed 1 night in Dec 2024

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay! They were very responsive to our needs. The location was great. Many spots were very walkable and close to subway.
Stayed 5 nights in Nov 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, property conditions & facilities
The management communicated well but had some difficulty explaining how the poor reviews of another host in the building is not a reflection of Hotel and the City. They need to clarify their advertising to disassociate from other hosts. Good experience, excellent location, tiny and cute, clean but we would not stay there again because of the very old bed linens and like old buildings the pipes bang at 5am when the heat goes on. I will say that the management warns you…which was odd and funny. With brand new linens and towels I would give it a try again for a one night stay. No smells, no bugs. It really was well kept. And I checked both mattresses. Each had 2 zipped mattress covers.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The communication from the hotel was very quick, and they were always willing to help out.
Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room (penthouse 4) accommodated my family of 6 well. It was nice to have a near full kitchen (minus the oven). Beds were comfy. The private patio with a view of the empire state building was a big plus!
Stayed 4 nights in Nov 2024

8/10 Good

Anika

Traveled with family
Liked: Property conditions & facilities
Unit is clean atmosphere but new towels are needed and sheets are also very worn and need upgrade for winter. Communication is great and access to midtown perfect so will come back just hoping you will have fixed towels by then.
Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Traveled with group
Small. Great location. Midnight terrible noises like knocks in the pipes.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just want to start by saying this is not a hotel. This is a converted efficiency apartment building. The floors are extremely uneven and smell of smoke every where. We got to our room and it appeared to be clean from the surface. The beds were clean, but under neath was full of dust. The extra outlets did not work and it was cold. We had received a message after check in that the water may not be hot and we would need to allow 5 to 10 mins for it to become warm. We made a plan from there on how to take our showers. The next thing was they said that the heating pipes could make noise and not to be concerned. Well that happened all night long. I was awaken multiple times each hour from 11pm until 6am. There was no sleep to be had that night. In addition, for this to be heating pipes it was so cold I could not get warm. If I was staying by myself, I would have just gone to the train station to wait for my train, but I had my child with me. I would not recommend this place to my worst enemy. The Korean donut place right next door is wonderful though.
Stayed 1 night in Nov 2024

8/10 Good

Shari, Westbury

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent communication with host. Made the whole process seamless. There is no street parking but there is a paid garage basically across the street. Property is very accessible and clean, front receptionist is available and property managers are available 9-5. Room was very clean, we were very impressed at how well kept it was. We were very comfortable and did not feel cramped even though it was 5 of us. My only issues were that the hot water was not very hot more warm and the tub kept backing up so we had to wait between showers. I would also recommend you bring your own wash cloths/towels. Other than those i would highly recommend this place and will surely be back. The price can not be beat and it was like living in a comfortable Manhattan apartment. Great stay!!
Stayed 1 night in Nov 2024

6/10 Okay

TLGI

Traveled with partner
Liked: Cleanliness
The hotel apartment is in the convenient location, but the room is too small. We a couple was staying there 3 1 nights. The first 3 nights the room was already small but acceptable. The last night the room with bunk beds was very tiny, we felt no place for everything and the other people walking noisily around the corridor. The rate was over Aud 400 for this night and we think the room is not worth the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 3 nights in Oct 2024

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a perfect place to stay in the city and be in the action. Lots of shopping and great food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Very nice property in korean town
Stayed 5 nights in Oct 2024

8/10 Good

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mayaflor

Traveled with family
The room is too small for 5 people. You can barely have any space for luggages. Rooms are too old. Bathroom smells.
Stayed 1 night in Oct 2024

10/10 Excellent

Hieu

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation is clean and comfortable to sleep but it’s more cozy if the room is big enough to accommodate 6 people. We are almost bumping with each other while walking inside the room and will be more happy if they can provide disposable slippers too ☺️. Overall, we had a nice experience. The staff were very responsive whenever you have some questions and queries. Thank you so much!
Stayed 1 night in Oct 2024