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Holiday Inn Express - New York City Chelsea, an IHG Hotel

3.0 star property
Hotel with free breakfast, a short walk to Madison Square Garden

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express - New York City Chelsea, an IHG Hotel

Meeting facility
Pillowtop beds, in-room safe, laptop workspace, blackout drapes
Property amenity
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Parking available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
The price is SAR 380
SAR 557 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Jetted Tub (High Floor)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Jetted bathtub
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Room amenity

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Pillowtop bed
Rainfall showerhead
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hilton Garden Inn New York/Manhattan-Chelsea

Pet friendly
Free WiFi
Air conditioning
Breakfast available
8.2 out of 10, Very Good, (2331)
The price is SAR 420
SAR 495 total
includes taxes & fees
6 Jan - 7 January 2025
Hilton Garden Inn New York/Manhattan-Chelsea

About the neighborhood

Map
232 W 29th St, New York, NY, 10001

What's nearby

  • Madison Square Garden - 4 min walk
  • Macy's - 7 min walk
  • Empire State Building - 13 min walk
  • Times Square - 13 min walk
  • Broadway - 14 min walk

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • Penn Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Mustang Harry's - ‬2 min walk
  • ‪Molly Wee Pub - ‬3 min walk
  • ‪Walter's Bar - ‬2 min walk
  • ‪New Dynasty - ‬2 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Holiday Inn Express - New York City Chelsea, an IHG Hotel

Hotel rejuvenated in 2024 and located near Madison Square Garden
Located close to Empire State Building and Bryant Park, Holiday Inn Express - New York City Chelsea, an IHG Hotel provides free continental breakfast, a terrace, and a gym. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free bicycle rentals, self parking (surcharge), and smoke-free premises
  • A front-desk safe, an elevator, and outdoor furniture
  • Luggage storage, coffee/tea in the lobby, and multilingual staff
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to public transit
Room features
All 228 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 49-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55.00 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36

More

  • Renovated entire property - March 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 70 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Frequently asked questions

Is Holiday Inn Express - New York City Chelsea, an IHG Hotel pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 70 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

Self parking is available for USD 55.00 per night.

What time is check-in at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express - New York City Chelsea, an IHG Hotel located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, Macy's, and The High Line Park. Empire State Building and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and Penn Station are within a 5-minute walk.

Holiday Inn Express - New York City Chelsea, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 572 out of 1246 reviews" "
Rating 8 - Good. 386 out of 1246 reviews" "
Rating 6 - Okay. 152 out of 1246 reviews" "
Rating 4 - Poor. 61 out of 1246 reviews" "
Rating 2 - Terrible. 75 out of 1246 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Athena Grace

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I am not one to usually write reviews but my stay at your accommodation warrants one. Apart from the location being near sites and train stations, nothing good comes out of your experience in this hotel. Firstly, that damn elevator needs to be fixed. You got over 15 people waiting in line for one Mesozoic lift that might make you stuck if you’re unlucky. Breakfast was a nightmare. Seats aren’t enough and your meals could induce a heart attack in two minutes with the poorest array of viands for consumption. They shouldn’t be consumed. No veggies or anything fresh aside from bruised apples and oranges. Poor staff and maintenance response. It was freezing cold inside our room with a faulty thermostat and an even more faulty GE heater. Rang staff and the front desk a few times and they will either lie to you by saying that maintenance will come in an hour OR they plainly don’t respond your call. So you have no choice but to use said crappy elevator to throw a fit downstairs to get their attention. Moreover, what’s up with the hidden fees? A destination fee of $28.69 is outstandingly expensive for such a crappy service with absolutely NO amenities. It’s also absurd how your staff promotes “FREE” water per day of stay without having to mention the mandatory fee that you’d have to pay to drink the damn thing. They don’t even mention it when checking in OR checking out and just deducts it to your $150 deposit upon check in. Absolutely ridiculous. Not to mention there’s
Stayed 3 nights in Dec 2024

8/10 Good

Edgar, Carolina

Liked: Cleanliness, staff & service
One of the elevator was damage. Only one for guerra and staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Chelsea

Stayed 4 nights in Aug 2024

10/10 Excellent

Troy, Arab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Nicolas, Somerville

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Rooms are good. But breakfast lobby is way too small for the croud, and this becomes hell. Only one of the elevators was working, so it took up to 10 min to get to our room due to the jam. Bathroom was not vacuumed properly with many women hair on the tiles. Front desk not friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Debra

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, room service was excellent! Our room did not have a refrigerator, a staff member assisted with having one brought to our room in a timely manner. The location was great for walking distance to the subway. The area was clean, and felt safe.
Stayed 4 nights in Dec 2024

6/10 Okay

James

Traveled with partner
Liked: Cleanliness
Overall, our stay was decent, but we did encounter a few issues. One night, we struggled to sleep due to other guests partying in the hallways. They were smoking marijuana in a neighboring room, which caused our room to smell of smoke. These disturbances occurred between 3-5 AM, which we found completely unacceptable. We eventually reported the issue to the front desk, and security intervened, bringing the situation under control. Thankfully, we didn’t experience any further disruptions for the rest of our stay. Additionally, one of the two elevators broke down, leading to long wait times to travel between floors. Despite these inconveniences, our stay was overall satisfactory.
Stayed 4 nights in Dec 2024

8/10 Good

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to msg good front desk people …nice and basic I would stay again
Stayed 2 nights in Dec 2024

8/10 Good

Moira

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only one elevator functional at busiest time of year. Would have been nice if it was at least being worked on.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yarelis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la estadía, buen precio, rico desayuno, accesible a metro, lugares de comer, Times Square. Muy recomendado.
Stayed 3 nights in Dec 2024

4/10 Poor

Michael, Toms River

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My initial impression was of the friendly, competent service of the staff at check-in. This was immediately forgotten by discovering that only one of the two, small elevators, was working! We were on the 7th floor. We had to wait for several cars to come and go before we were able to get to the lobby, the next morning, barely in time for the free breakfast, which was being cleaned up by the time we got there. The room was clean annd attractive, but there wa.s no comfortably seating
Stayed 1 night in Dec 2024

2/10 Terrible

David, Charlottesville

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: it is at an excellent location in NYC only blocks from train station. Price was good given that location. Cons: (these are actual events). The heat in the room was not working properly. No matter what setting, it was blowing out cool air and temp in room never exceeded 70F. Complained to staff multiple times; best response was maybe someone will look at it but don't know when. No one ever came in our one night stay. This is mid Dec in NYC. Additionally, there is only one operational elevator for this 15 stories hotel. That elevator is limited to 8 people. I was in the 7 th floor which means that I was never able to the elevator down.
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of everything
Stayed 1 night in Dec 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking to MSG which was where the venue for the event we attended.
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great central location with easy access to transportation. The rooms are smaller but clean. The only downfalls are that it was very noisy when the people next door would go in and out and the breakfast area was too small. Otherwise, a great place to stay in New York.
Stayed 3 nights in Dec 2024

6/10 Okay

Diya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room size was great but the thermometer was broken in my room and it was FREEZING. I did ask for an extra blanket about 4 times until I said something to the front desk, advising that we’ve asked 4 times for a blanket already in which they admitted they probably don’t have any extra … the walls were also super thin and we could hear every single person talking or slamming their room door. The elevator was broken 2 times during my stay and the 2nd time was when I was leaving the hotel to go the airport and I had a check in and a carry on which I had to carry down 6 flights of stairs … the employees at the front desk are honestly not very pleasant but other than that the room size, comfortability and location of the hotel was pretty good!
Stayed 6 nights in Nov 2024

10/10 Excellent

Mike

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaisa was the best hotel rep ever!
Stayed 3 nights in Dec 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Great value and super convenient to get to all the major sights! Delicious breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lakisa

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Adora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, cleanliness, comfy bed free bottled water and breakfast! I just wished both elevators were working. 1 elevator only works and can only hold a max of 8, maybe 4-5 with the luggages.
Stayed 1 night in Dec 2024