YOU, YOUR FREINDS AND FAMILY DESERVE BETTER.
New York City has hundreds of hotels that offer competetive rates. Do your due diligence and find a hotel other than this that will make your stay pleasant.
While listings for this hotel look enticing, the experience doesn't measure up. Where to start??? Hotel parking is a couple blocks away. There is no designated space to stop and drop off your bags before you park, and staff offer zero assistance. No luggage racks available inside rooms either. I lived in NYC for a number of years and was expecting a budget experience, not luxury. I didn't expect hotel WiFi that would experience frequent service disruptions without compensation. The in room TVs (though they are LG screens) are strangely dark. We don't watch a lot of TV, but this made watching a show before bed with the kids a poor experience. This place had great reviews for the included breakfast buffet. The food there was generally okay, and a good way to fuel up before walking 20,000 steps across the city. BUT it is listed as being open until 10am, but the staff frequently closed it at 9:30. New Yorkers don't take sh*t from anyone, but in my experience they are not rude or inconsiderate people. By that definition the staff here are not New Yorkers. They were rude, inconsiderate and generally unhelpful. It's almost like you're doing them a favour by staying there. So please, from 3 nights of firsthand experience, do yourself a favour and stay somewhere else.