See all properties
Save

DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Madison Square Garden

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Suite, 1 King Bed, Non Smoking | View from room
Exterior
Hypo-allergenic bedding, in-room safe, blackout drapes
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
The price is SAR 385
SAR 455 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Garden Inn New York/Manhattan-Chelsea

Pet friendly
Free WiFi
Air conditioning
Breakfast available
8.2 out of 10, Very Good, (2384)
The price is SAR 379
SAR 448 total
includes taxes & fees
20 Jan - 21 Jan
Hilton Garden Inn New York/Manhattan-Chelsea

About the neighborhood

Map
128 West 29th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk
  • Empire State Building - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 13 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪ICHIRAN Midtown - ‬5 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

Upscale hotel near 5th Avenue
Located close to Madison Square Garden and Empire State Building, DoubleTree by Hilton Hotel New York City - Chelsea provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant offers breakfast and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and express check-out
  • Express check-in, concierge services, and an elevator
  • Multilingual staff, a vending machine, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 236 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible van parking available
  • Offsite parking within 0.1 mi (USD 50 per day)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18-25 for adults and USD 18-25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 18 to 25 for adults, and USD 18 to 25 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

Is DoubleTree by Hilton Hotel New York City - Chelsea pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

What time is check-in at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Hotel New York City - Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Madison Square Garden, and Empire State Building. Broadway and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 592 out of 1463 reviews" "
Rating 8 - Good. 398 out of 1463 reviews" "
Rating 6 - Okay. 269 out of 1463 reviews" "
Rating 4 - Poor. 115 out of 1463 reviews" "
Rating 2 - Terrible. 89 out of 1463 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
I was able to walk with my children (10 and 13) all over New York City. Very close to the train station. Close, yet far enough away from the more crowded restaurants. Beautiful convenience store on the corner with great foods/snacks/drinks.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaija

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allll the staff are amazing and kind. Individuals at checkin, individuals cleaning the rooms, bartenders all were welcoming and friendly. Food and drinks from the restaurant was delicious, room was more spacious than any other in city hotel I’ve stayed in. Only down side was definitely the elevator, having stayed in floor 22 it took us almost 40 mins one morning just to get an elevator to our floor. This is not the hotels fault and completely out of their control but definitely something to think about if visiting with accessibility needs and taking the stairs is not an option.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me gustó
Stayed 2 nights in Dec 2024

8/10 Good

Brenda, Baltimore

Liked: Cleanliness, staff & service
All in all a good stay with the exception of having to wait almost 20 minutes to get an elevator down to check out in the morning. Poor lighting in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Neysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Thania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the middle of many attractions.
Stayed 9 nights in Dec 2024

8/10 Good

Harry

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda, Odessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the staff here! They were attentive and informative about the area and the ways to travel to and from.
Stayed 3 nights in Dec 2024

6/10 Okay

Katie

Traveled with family
Very conveniently located but a very basic hotel with small outdated rooms.
Stayed 3 nights in Dec 2024

8/10 Good

Panteha

Liked: Cleanliness, staff & service, amenities
The hotel is clean and in a convenient area with access to everything but noisy, some loud noise was coming out of the elevator shaft audible in the room the whole night.
Stayed 3 nights in Jan 2025

2/10 Terrible

Ricardo

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2024

6/10 Okay

Leah

Traveled with family
Disliked: Staff & service, property conditions & facilities
The room was very small and the elevator was always overcrowded and took a long time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Junney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Lisa M.

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were lovely and helpful, however, found the beds too soft for five nights. Shower was dated. Yes, we travelled after Christmas and hotel was fully booked, but the three of us were placed on the 26th floor and the two elevators are in need of updating. We walked 15 floors and got on the elevator after this. I lower floor would have been more ideal.
Stayed 5 nights in Dec 2024

2/10 Terrible

Erick

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Horrible
Stayed 4 nights in Dec 2024

6/10 Okay

ivan, Miami

Liked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Alma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Ruben

Traveled with family
Decent price for location
Stayed 1 night in Dec 2024

4/10 Poor

Khalid

Traveled with family
Liked: Cleanliness, property conditions & facilities
Romaine was the best part of the stay. Professional, friendly, and courteous.
Stayed 2 nights in Dec 2024

6/10 Okay

Wendy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was super friendly and welcoming! No issue there. The downside was that one of the elevators was on maintenance at the worst times of the day between 9-11 am when everyone is checking out and wanting to leave the hotel. Reading other reviews, I was concerned about the elevator initially. Staying on the 22nd floor and having arthritis in the knees, it was not the best experience having to go down 22 flights of stairs. The hotel staff mentioned that it was announced through a microphone, but they do have the client's information to shoot us a text, call or call through the hotel room phone line to announce the elevator issue. Also, why schedule maintenance on an elevator during rush hour. The hotel is also a bit rundown; our room had a mirror being held up with tape, cracks in the tile and the wallpaper coming off. Probably normal in Chelsea, New York but we were hoping for better conditions from images. Overall, our stay was comfortable but a bit inconvenient.
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie Morgan, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Jihun

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel interior was dirty and filthy even though I paid more money for the same period.
Stayed 2 nights in Dec 2024

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The television in the room did not work. With both local and streaming channels, the picture would deteriorate and a few minutes later the sound would fade and disappear. I called the front desk and they told me they would send an engineer. When the engineer didn’t appear. I called the front desk again and then the engineer did show up. He did not fix the problem. I got the distinct impression staff knew about this problem. No adjustment was offered. The other issue is a structural one. The hotel has 25 floors and a basement level and only two elevators; as a result, there can be a bit of a wait for an elevator. Visitors need to build the wait into their plans. Other than these issues, this is a nice hotel with good staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 3 nights in Nov 2024

6/10 Okay

Mark

Stayed 2 nights in Nov 2024