Find Hotels near New Bacolod - Silay Airport (BCD)

"My 5th stay at the o HOTEL. Great hotel with fantastic staff and excellent cleaners. Always a friendly lot of staff in every department and that's the reason I always return. "

"great front desk staff always willing to help"

"The stellar customer service of the front desk."

"A beautiful property set up for larger events outside of Bacolod. The rooms are spacious and in decent shape."

"Accessible and no need to find dining place"

"Close to Lacson street with access to major malls and Starbucks 1 block away. Little mixup on checking in. But Kim made it right"

"Good stay"

"The property was very nice. The unit was a condo rental managed by Hosteeva. I had to communicate with Expedia and Hosteeva. A confusing grouping of emails and texts. I received messages from Hosteeva requesting additional info, and I was really sure who they were. I had to call and request my final info to gain access into the unit. I picked this unit over others in the same gated condo complex because of the king size bed and sleeper sofa (w/ picture of the sofa included). There was only a queen bed and no sofa. Only a second mattress under the bed. Also advertised was a washing machine and dryer. It was not what I expected. Only a small plastic tub with motor to wash and spin dry. No laundry detergent was provided. There was a pool and gym. But there was a 150 peso ($3) charge per person per day. Not expected. Overall, it is a nice unit in a quieter area of Bacolod. The TV and Netflix were nice. But, I give a poor rating because it is not as advertised. If they update the posting with real facts, I would amend my rating and call it a good value. "

"We did not expect that the condition of the room is such. The room was not prepared for occupancy. The sink was not cleaned. The same with the bathroom with no toilet paper. The TV cannot be operated using the remote that we have to call the office for help. We are supposed to stay for 4 nights but has to checked out the next day because of the unfavorable condition. I have to tell the office staff person to clean the room as it has not been cleaned prior to our use. Her respond was SORRY. I told her we are donating the money that we lost."